Re: RWW no longer working for client desktops

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Les Connor [SBS Community Member - SBS MVP] (les.connor_at_DEL.cfive.ca)
Date: 02/07/05 

Date: Mon, 7 Feb 2005 17:28:03 -0600

another thought is to search the files on the server for the Web Edition
string. It might turn up, might not (could be a graphic). 

-- 
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
"Les Connor [SBS Community Member - SBS MVP]" <les.connor@DEL.cfive.ca> 
wrote in message news:eXr4kcWDFHA.1496@TK2MSFTNGP14.phx.gbl...
> Well it's an odd situation. I don't know how fix it surgically - but it's 
> likely that a re-installation (maintenance mode) of the affected 
> components may resolve it. Something must have been installed to overwrite 
> the standard rww files. I hope it's not something ominous, but the server 
> has been altered somehow. If you didn't do it, then perhaps you can scare 
> somebody into owning up by threatening to fdisk and start over ;-). 
> (which, if the server has been compromised, is the only way forward).
>
> If you want to find out exactly what is wrong, I'm afraid you'll have to 
> call PSS and open a case. If you're only interested in fixing it, then a 
> component reinstallation might be the next step. That doesn't guarantee it 
> will be fixed, and could cover up the root cause as well. If you want to 
> go this route, reinstall Server Tools from Add/remove programs, Small biz 
> server.
>
> Under the Default web site, there's a virtual directory named Remote. It 
> should point to %systemdrive%\Inetpub\Remote. This is where the RWW files 
> are located. If you had a working box to compare with, you might be able 
> to do a side by side and see if there are any differences. You might even 
> be able to open the files, and see if you can come accross the one that's 
> giving you the web edition banner.
>
> Sorry I can't be of more help, but there are too many files, locations, 
> registry settings, and IIS settings to be able to go through it in a 
> newsgroup setting without knowing exactly what one is looking for.
>
>
> -- 
> Les Connor [SBS Community Member - SBS MVP]
> -----------------------------------------------------------
> SBS Rocks !
>
>
> "Eric in Michigan" <EricinMichigan@discussions.microsoft.com> wrote in 
> message news:8DF3C18B-9E97-46AA-9E4C-366ACB837ED0@microsoft.com...
>> Probably the localhost test was sufficient, but anyway - go to any lan
>> client and run http://>/remote and see if the behavior is the
>> same.
>>
>> ---Yes, same behavior.  The router is clearly not a factor.
>>
>> So you get the Web Edition banner; after that, can you log in, and if so, 
>> do
>> you get to the expected desktop?
>>
>> ---At the Web Edition banner I'm not able to log in as anyone.  At that
>> point you're just stuck at the Web Edition banner unable to get past it 
>> to a
>> desktop of anykind.
>>
>> If you log in to RWW as the Administrator, is the behaviour the same ? To
>> both the server and the client desktops?
>>
>> ---The Administrator, when given the choice between logging into the 
>> server
>> desktop or client desktop can successfuly log in to the server desktop. 
>> If
>> the Administrator chooses *any* client desktop he is given the Web 
>> Edition
>> banner which is un-login-able.
>>
>> On the server, if you right click My Computer > properties, what OS does 
>> it
>> dislplay ? If you run 'ver' from a command prompt, what version number is
>> indicated ?
>>
>> ---Microsoft Windows Server 2003 for Small Business Server
>> ---ver output: Microsoft Windows [Version 5.2.3790]
>>
>> In IIS, how many web sites are there, and what are their names ?
>>
>> ---There are the usual four; Default Web Site, Microsoft Sharepoint
>> Administration, SharePoint Central Administraton, and companyweb.
>>
>> What third party programs/applications are installed on the SBS?
>>
>> ---There are some less common programs installed on this machine; 
>> Ezijobz,
>> Gold Suite, Advantage Database, Firebird Database.  Oh, and Symantec
>> Antivirus.
>>
>> one last thing - are you getting the https re-direction? i.e. if you 
>> enter
>> http://>/remote, are you re-directed to https:// ?
>>
>> ---Yes
>>
>> One more last thing - does OWA work ok from RWW, and outside of RWW
>> (http://>/exchange)
>>
>> ---Yes, OWA is working great from outside and inside.
>>
>> One more one more last thing - from the server or a workstation, if you 
>> run
>> > mstsc and create a remote desktop connection to any other computer in 
>> > the
>> lan, do you still get the 2003 web edition banner ?
>>
>> ---Yes, Using remote desktop to connect to an internal computer also 
>> results
>> in the Web Edition banner.
>>
>> Thanks for listening
>> -Eric
>
>

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