Re: Viewing a remote session

From: Marina Roos [SBS-MVP] (marina_at_roos.nodontwantspam.nl.com)
Date: 02/07/05 

Date: Mon, 7 Feb 2005 22:59:15 +0100

Which he can still do without 3rd party software. 

-- 
Regards,
Marina
Microsoft SBS-MVP
One of the Magical M&M's
"MTBoxTech" <terry@removethis.mtboxcomputers.com> schreef in bericht
news:ucGSVDUDFHA.3368@TK2MSFTNGP10.phx.gbl...
> He mentions connecting to the server via RDP sessions.  Perhaps I make a
bad
> assumption that is also what his users are doing.  If it is, my method
will
> work.  If not, he need not use RDP for any of it.  RealVNC will accomplish
> what he is looking to do.  The link is http://www.realvnc.com, and is free
> software for remote control or remote support.  The end goal is that he
> wants to remotely view/support what his users are seeing.
>
> -TK
> M/T Box Computers
>
>
> "Marina Roos [SBS-MVP]" <marina@roos.nodontwantspam.nl.com> wrote in
message
> news:OPQyLkTDFHA.3732@TK2MSFTNGP14.phx.gbl...
> > Err, users are not supposed to logon locally on the server, so your
method
> > won't work.
> >
> > -- 
> > Regards,
> >
> > Marina
> > Microsoft SBS-MVP
> > One of the Magical M&M's
> >
> > "MTBoxTech" <terry@removethis.mtboxcomputers.com> schreef in bericht
> > news:Oze0ghTDFHA.2632@TK2MSFTNGP12.phx.gbl...
> >> "neslick" <neslick@discussions.microsoft.com> wrote in message
> >> news:C9259D43-4530-47EE-BBE0-532A7BC26904@microsoft.com...
> >> > We connect to our Windows 2003 server with three PC's (XP Pro) and
five
> >> > linux
> >> > based terminals.  Occasionally, someone has a question I would like
to
> >> > help
> >> > them with.  When I logon to the server using RDP and their
> >> > username/password,
> >> > it kicks them off.  When they logon, it kicks me off.  Is there a way
> >> > we
> >> > can
> >> > work together?  Does it hurt anything to logon (at the same time)
with
> >> > their
> >> > username/password.
> >>
> >> Don't logon to the server with their credentials.  Logon to the server
> > with
> >> your credentials (or admin credentials), open terminal services
manager,
> >> find their session, right-click the session, and select 'remote
control'.
> >> This will allow you to view their session while they are in it, and
> > provide
> >> support that way.
> >>
> >> -TK
> >> M/T Box Computers
> >>
> >>
> >
> >
>
>

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