Re: Viewing a remote session

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From: MTBoxTech (terry_at_removethis.mtboxcomputers.com)
Date: 02/07/05 

Date: Mon, 7 Feb 2005 13:04:06 -0500

He mentions connecting to the server via RDP sessions. Perhaps I make a bad
assumption that is also what his users are doing. If it is, my method will
work. If not, he need not use RDP for any of it. RealVNC will accomplish
what he is looking to do. The link is http://www.realvnc.com, and is free
software for remote control or remote support. The end goal is that he
wants to remotely view/support what his users are seeing.

-TK
M/T Box Computers

"Marina Roos [SBS-MVP]" <marina@roos.nodontwantspam.nl.com> wrote in message
news:OPQyLkTDFHA.3732@TK2MSFTNGP14.phx.gbl...
> Err, users are not supposed to logon locally on the server, so your method
> won't work.
>
> --
> Regards,
>
> Marina
> Microsoft SBS-MVP
> One of the Magical M&M's
>
> "MTBoxTech" <terry@removethis.mtboxcomputers.com> schreef in bericht
> news:Oze0ghTDFHA.2632@TK2MSFTNGP12.phx.gbl...
>> "neslick" <neslick@discussions.microsoft.com> wrote in message
>> news:C9259D43-4530-47EE-BBE0-532A7BC26904@microsoft.com...
>> > We connect to our Windows 2003 server with three PC's (XP Pro) and five
>> > linux
>> > based terminals. Occasionally, someone has a question I would like to
>> > help
>> > them with. When I logon to the server using RDP and their
>> > username/password,
>> > it kicks them off. When they logon, it kicks me off. Is there a way
>> > we
>> > can
>> > work together? Does it hurt anything to logon (at the same time) with
>> > their
>> > username/password.
>>
>> Don't logon to the server with their credentials. Logon to the server
> with
>> your credentials (or admin credentials), open terminal services manager,
>> find their session, right-click the session, and select 'remote control'.
>> This will allow you to view their session while they are in it, and
> provide
>> support that way.
>>
>> -TK
>> M/T Box Computers
>>
>>
>
>

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