RE: Company web restore failure
From: Jerry zhao (v-jerryz_at_online.microsoft.com)
Date: 01/24/05
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Date: Mon, 24 Jan 2005 08:51:31 GMT
Hi Adrian,
Thanks for posting here!
>From the description, I understand that you run into a problem with your
Companyweb site after restoring the SBS 2003 and you cannot uninstall the
sharepoint service. If I'm off base, please do let me know.
Firstly, run the "Change User Permissions" wizard and apply one of the user
templates to existing user accounts. That should restore your Sharepoint
access as well as other default user/group permissions. To do so:
1. Open up the ''Server Management'' console '' ''Standard Management'' ''
''Users'', and then run ''Change User Permissions'' in the right pane.
2. Click ''Next'', select ''User Template'' with the option ''Replace any
previous permissions grated to the users'' enabled and click ''Next'',
''Add'' desired users and click ''Next'', and then click ''Finish'' to
start the User Permissions resetting.
If the issue has not been solved, please perform the following action plan
to reinstall the sharepoint service. This problem may occur if the registry
contains incorrect information or the registry key corrupted.
1. Download, install, and then run the Windows Installer CleanUp utility to
remove the Windows Installer registry settings associated with Sharepoint.
The following file is available for download from the Microsoft Download
Center:
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d
5e1bd/msicuu2.exe
For additional information about how to download Microsoft Support files,
click the following article number to view the article in the Microsoft
Knowledge Base:
119591 How to obtain Microsoft support files from online services
http://support.microsoft.com/kb/119591
2. To use the Windows CleanUp utility, follow these steps:
a. Click Start, point to Programs, and then click Windows Install Clean Up.
b. Select the program that you want to remove, and then click Remove.
c. Click OK, and then click Exit.
For additional information about how to download, install, and use the
Windows Installer CleanUp utility, click the following article number to
view the article in the Microsoft Knowledge Base:
290301 Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
3. Reinstall Sharepoint. To do so:
(I). Uninstall Intranet
a. Click Start, click Control Panel, and then click Add or Remove Programs.
b. Select Windows Small Business Server 2003 and then click Change/Remove.
The Setup Wizard appears.
c. Click Next to start the wizard.
d. On the Windows Configuration page, click Next.
e. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Intranet component to Remove, and then click
Next.
f. On the Component Summary page, click Next.
g. Click Finish.
(II). Install the intranet component
a. In Add or Remove Programs, select Windows Small Business Server 2003 and
then click Change/Remove. The Setup Wizard appears.
b. Click Next.
c. On the Windows Configuration page, click Next.
d. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Intranet component to Install, and then click
Next.
e. On the Logon Information page, click Next.
f. On the Component Summary page, click Next.
g. Click Finish.
If your issue still persist after the above effort, reinstalling Companyweb
and see how it goes:
Information about the reinstalling of Companyweb, please refer to the
Microsoft Web site:
829114 How to remove and how to install the Windows Small Business Server
2003 SharePoint Services Companyweb Web site
http://support.microsoft.com/?id=829114
<http://support.microsoft.com/?id=829114>
After re-installing companyweb, restore companyweb data:
829112 How to back up and restore http://companyweb data in Windows Small
Business Server 2003
http://support.microsoft.com/?id=829112
829113 How to restore a Windows SharePoint Services CompanyWeb database
after the intranet component and SQL Server or MSDE 2000 have been removed
on Windows Small Business Server
http://support.microsoft.com/?id=829113
Moreover, if you have installed both the .Net Framework 1.1 SP1 update and
the Windows SharePoint Services SP1 update, you may be able to work around
this problem by uninstalling the KB 867460 update (.Net Framework 1.1 SP1).
Please do not hesitate to let me know if you have any further concerns or
questions regarding the issue.
Have a nice day!
Best regards,
Jerry Zhao (MSFT)
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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- In reply to: Adrian Ciuca: "Company web restore failure"
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