Re: First Grade Basics Needed

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Les Connor [SBS Community Member - SBS MVP] (les.connor_at_DEL.cfive.ca)
Date: 01/21/05 

Date: Fri, 21 Jan 2005 12:34:41 -0600

There is no authority here, and none is required.

It's a peer support group, it's people helping people because they want to.
Mutual respect is the only behaviour that is expected, but the value of what
you receive often exceeds your expectations. Sometimes not, but that doesn't
exempt anyone from being polite ;-). 

-- 
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
"rju" <rju166-mail@yahoo.com> wrote in message 
news:OVDkyM%23$EHA.2728@TK2MSFTNGP10.phx.gbl...
>I thought I was quite respectful. However, I have a hard time bowing to the
> voice of authority, particularly when the authority appears not to have
> bothered to read anything I wrote.
>
> It's too bad, because there are a lot of general questions I could ask 
> that
> are not necessarily answered in the manuals and books that I have. The
> technical details, I can figure out--it's usually the small and unexpected
> things that end up biting me in the ass.
>
> rju
>
> "Les Connor [SBS Community Member - SBS MVP]" <les.connor@DEL.cfive.ca>
> wrote in message news:uamK829$EHA.1604@TK2MSFTNGP12.phx.gbl...
>> The user resource is the network administrator.
>>
>> An aside; you'll have a hard time pi**ing me off, but others may take
>> offence to the tone of your posts. You'll know you've done it when you 
>> ask
> a
>> question and get no replies. Your reputation is building quickly, so if
>> you're serious about learning how to administer SBS then you don't want 
>> to
>> be in a lonely place. Please show some respect for people who offer you
>> their opinions, and you'll receive great benefits from this community
>> resource.
>>
>> --
>> Les Connor [SBS Community Member - SBS MVP]
>> -----------------------------------------------------------
>> SBS Rocks !
>>
>>
>> "rju" <rju166-mail@yahoo.com> wrote in message
>> news:%23Rqxxr9$EHA.1292@TK2MSFTNGP10.phx.gbl...
>> > Nope, I'm hung up on getting specific questions answered, not questions
> I
>> > didn't ask.
>> >
>> > I think it's important to know what my users can expect. I'm surprised
>> > there
>> > not a resource for this. There's plenty of information on the web for
> the
>> > administrator and but very little for the user. But aren't the users 
>> > the
>> > important thing? The system is for them, not the administrator!
>> >
>> > User ARE going to ask me about the login box--"Hey, mr administrator, I
>> > see
>> > this third field If I hit the option button or if I don't type an
>> > ampersand
>> > after my user name. What's up with that?"
>> >
>> > Maybe I should just tell them how rude they are for asking me 
>> > questions?
>> >
>> > rju
>> >
>> > "Rick" <rick.REMOVE@rdfts.REMOVE.com> wrote in message
>> > news:#c$Z0Hr$EHA.2804@TK2MSFTNGP15.phx.gbl...
>> >> I don't want to be rude but your attitude is rude. Les has told you
>> >> repeately that SBS doesn't use ICS but you continue to go on and on.
>> >> Yeah,
>> >> so what if ICS is in the help file, SBS is Windows 2003 and that does
>> >> have
>> >> ICS but the SBS concept does not use it. End of story, so forget about
>> >> ICS
>> >> and move on.
>> >>
>> >> You want two NIC's because one is considered the external and the 
>> >> other
>> > one
>> >> internal. The external connects to your high-speed Internet connection
>> >> and
>> >> the internal one connects to the switch/hub that all your workstations
>> > plug
>> >> into. You choose what NIC is what by what you plug them into. So you
>> > didn't
>> >> purchase two NIC's? Big deal, go buy one and install it or call Dell
> and
>> > buy
>> >> one, should be less than $50. The Dell rep should of told you to get
> two
>> >> NIC's if he/she knew anything. If you are really going to use a modem
> at
>> >> your home then the modem is considered that external NIC. Just install
>> >> another NIC and move on and don't get hung up over it. A $50 NIC or
> your
>> >> insanity of trying to understand....you choose.
>> >>
>> >> You seem hung up on the server being down, you bought a Dell server. I
>> > have
>> >> HP and Dell servers on my clients sites that never go down and only
> when
>> >> I
>> >> have to install critical patches and those are planned downtime. So
> again
>> >> move on about the server being down. If you configure the server
>> > correctly,
>> >> then it will be up 99% of the time.
>> >>
>> >> People have been very kind and offered you quite a bit of great advice
>> >> because they want to help. You seem to have the wrong attitude and
> unless
>> >> something changes, I don't think you will have a good experience so my
>> >> advice if you don't want to take the time....take advantage of Dell's
> 30
>> > day
>> >> return policy. Pack that server up and send it back and go back to
>> > whatever
>> >> you were doing before.
>> >>
>> >> P.S. If you tell Dell that you are sending it back for a full refund,
>> >> they
>> >> will knock money off just to get you to keep it. That will pay for 
>> >> that
>> > NIC
>> >> and then some.
>> >>
>> >> Good luck in whatever you do!
>> >> Rick
>> >>
>> >> "rju" <rju166-mail@yahoo.com> wrote in message
>> >> news:eT7aKaq$EHA.2876@TK2MSFTNGP12.phx.gbl...
>> >> > Did I mention that ICS is in the SBS help file? You could type those
> 3
>> >> > little letters into the search box for help and see what it says.
>> >> >
>> >> > I think it's normal for laptops not to see the server anymore. Even
>> >> > desktops
>> >> > can be moved. People do it for games. So I don't know why it would 
>> >> > be
>> >> > an
>> >> > unusual event for a computer to not find a domain controller.
>> >> >
>> >> > OK, so you don't want to answer specific questions, even when you 
>> >> > ask
>> > for
>> >> > them. But in my philosophy, assumption is always a dangerous thing.
>> >> >
>> >> > rju
>> >> >
>> >> > "Les Connor [SBS Community Member - SBS MVP]"
> <les.connor@DEL.cfive.ca>
>> >> > wrote in message news:uzWWrPq$EHA.2880@TK2MSFTNGP14.phx.gbl...
>> >> >> Inline ....
>> >> >>
>> >> >> --
>> >> >> Les Connor [SBS Community Member - SBS MVP]
>> >> >> -----------------------------------------------------------
>> >> >> SBS Rocks !
>> >> >>
>> >> >>
>> >> >> "rju" <rju166-mail@yahoo.com> wrote in message
>> >> >> news:%237jBNBp$EHA.3376@TK2MSFTNGP12.phx.gbl...
>> >> >> > Fine. All good, true, and useful information, I'm sure. Did you
> look
>> > in
>> >> >> > the
>> >> >> > help file for ICS? Do I really need two NICs to share the dialup?
>> >> >>
>> >> >> Did I mention that you don't use ICS with SBS ? You need two nics,
> but
>> >> >> the
>> >> >> modem qualifies as a second network interface.
>> >> >>
>> >> >> >
>> >> >> > What happens in a normal setup when the server can't be 
>> >> >> > found--ie,
>> >> >> > isn't
>> >> >> > there anymore?
>> >> >>
>> >> >> Then that isn't a normal setup.
>> >> >>
>> >> >> >
>> >> >> > Is it possible for you to answer questions that are asked, not 
>> >> >> > the
>> > ones
>> >> >> > you
>> >> >> > think are being asked?
>> >> >> >
>> >> >> > Sorry to be rude, but you're simply not reading what I'm writing.
>> >> >>
>> >> >> That's ok, you can be rude if you want. I'm reading more than what
>> > you're
>> >> >> writing ;-/.
>> >> >>
>> >> >> I'm sorry, but you are going to have to take some initiative. If 
>> >> >> you
>> > know
>> >> >> nothing about this product, that doesn't mean you can't use it, it
>> >> >> just
>> >> >> means that you better have some aptitude and a desire to learn and
> be
>> >> >> a
>> >> > self
>> >> >> starter.
>> >> >>
>> >> >> My advice to you is to install SBS, get the TODO list up on the
>> >> >> screen,
>> >> > and
>> >> >> start pressing More Information buttons. That will get you into the
>> >> >> SBS
>> >> > help
>> >> >> file where you'll find what you need.
>> >> >>
>> >> >> If you don't want to learn the product, that's perfectly acceptable
>> >> >> and
>> >> >> understandable as well - you can always hire somebody who does. 
>> >> >> That
>> >> >> is
>> >> > the
>> >> >> choice that most businesses make.
>> >> >>
>> >> >> >
>> >> >> > rju
>> >> >> >
>> >> >> > "Les Connor [SBS Community Member - SBS MVP]"
>> > <les.connor@DEL.cfive.ca>
>> >> >> > wrote in message news:#HO1C6o$EHA.3592@TK2MSFTNGP09.phx.gbl...
>> >> >> >> In a default setup, the SBS DHCP and DNS servers are configured
>> >> >> >> automatically. On the TODO list, completing the items presented
> to
>> > you
>> >> > in
>> >> >> >> order, you reach add users and computers. Once completed, and
> when
>> >> >> >> a
>> >> >> > client
>> >> >> >> computer (windows XP or 2k) is connected to the same switch or
> hub
>> > as
>> >> > the
>> >> >> >> SBS lan nic, and where the client computer's NIC settings is set
> to
>> >> >> >> autoconfigure, the DHCP server will provide the nesescary
>> >> >> >> networking
>> >> >> >> configuration to the client computer so that
>> >> >> >> http://>/connectcomputer can be executed. This will
>> > result
>> >> > in
>> >> >> > the
>> >> >> >> client computer finding the domain controller, getting joined to
>> >> >> >> the
>> >> >> > domain,
>> >> >> >> and the user account will be configured. After a restart, more
>> >> >> >> configurations are made and the client applications and service
>> > packs
>> >> > (if
>> >> >> >> required) are installed.
>> >> >> >>
>> >> >> >> If you do not complete the SBS setup, or do not complete the 
>> >> >> >> TODO
>> >> >> >> list,
>> >> >> >> or
>> >> >> >> do not log onto the client computer as a local administrator, or
> if
>> >> >> >> the
>> >> >> > nic
>> >> >> >> is not set to autoconfigure, or if the client computer is not 
>> >> >> >> w2k
>> >> >> >> or
>> >> >> >> greater, then you may have a different experience.
>> >> >> >>
>> >> >> >> --
>> >> >> >> Les Connor [SBS Community Member - SBS MVP]
>> >> >> >> -----------------------------------------------------------
>> >> >> >> SBS Rocks !
>> >> >> >>
>> >> >> >>
>> >> >> >> "rju" <rju166-mail@yahoo.com> wrote in message
>> >> >> >> news:ucEr%23uo$EHA.2552@TK2MSFTNGP09.phx.gbl...
>> >> >> >> >> ICS is not used in SBS.
>> >> >> >> >
>> >> >> >> > But it's in the help file.
>> >> >> >> >
>> >> >> >> > I did in fact run the CEICW to set up the dial up connection.
> It
>> >> > worked
>> >> >> > on
>> >> >> >> > the server. The clients did not connect. I was surprised,
> because
>> >> > this
>> >> >> > is
>> >> >> >> > easy with Windows 2000. This is why I found ICS in the help
> file.
>> > I
>> >> >> >> > understood it to say I needed two NICs in the server. I can't
>> >> >> >> > imagine
>> >> >> > why
>> >> >> >> > though.
>> >> >> >> >
>> >> >> >> > But what about the login? What should users do if the domain 
>> >> >> >> > is
>> > not
>> >> >> >> > available? Can they get into their accounts? Never mind my
> borked
>> >> >> >> > setup,
>> >> >> >> > what happens in a normal setup?
>> >> >> >> >
>> >> >> >> > rju
>> >> >> >> >
>> >> >> >> > "Les Connor [SBS Community Member - SBS MVP]"
>> >> > <les.connor@DEL.cfive.ca>
>> >> >> >> > wrote in message news:ON$#0To$EHA.1260@TK2MSFTNGP12.phx.gbl...
>> >> >> >> >> ICS is not used in SBS. A dialup connection is supported, and
>> >> >> >> >> can
>> >> >> > provide
>> >> >> >> > an
>> >> >> >> >> internet connection to the server and clients. But you have 
>> >> >> >> >> to
>> >> >> > configure
>> >> >> >> > it
>> >> >> >> >> with the Connect to the Internet Wizard, aka CEICW.
>> >> >> >> >>
>> >> >> >> >> You need to install again, this time - getting past the
>> >> >> >> >> installation
>> >> >> > and
>> >> >> >> >> into the configuration parts. They start with the TODO list,
>> >> >> >> >> that
>> >> >> >> >> is
>> >> >> >> >> presented afer the product is installed.
>> >> >> >> >>
>> >> >> >> >> There is much help in the on-line SBS documentation on your
>> > server,
>> >> >> >> >> and
>> >> >> >> > all
>> >> >> >> >> of the wizards have 'more information' buttons that should be
>> >> > pressed
>> >> >> >> >> whenever they present themselves.
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >> --
>> >> >> >> >> Les Connor [SBS Community Member - SBS MVP]
>> >> >> >> >> -----------------------------------------------------------
>> >> >> >> >> SBS Rocks !
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >> "rju" <rju166-mail@yahoo.com> wrote in message
>> >> >> >> >> news:%235yOYAo$EHA.2572@tk2msftngp13.phx.gbl...
>> >> >> >> >> > OK, specific questions based on my first play install:
>> >> >> >> >> >
>> >> >> >> >> > Is it true that a dial-up connection can't be shared unless
>> > there
>> >> >> >> >> > are
>> >> >> >> > two
>> >> >> >> >> > NICs in the machine? This is what I understood the help 
>> >> >> >> >> > file
>> >> >> >> >> > under
>> >> >> >> >> > to
>> >> >> >> > say,
>> >> >> >> >> > under ICS. I only had one NIC in the server, and I could 
>> >> >> >> >> > not
>> > use
>> >> > the
>> >> >> >> >> > Internet from the client machine. There was no ICS sharing
> tab
>> > in
>> >> >> >> >> > the
>> >> >> >> > dial
>> >> >> >> >> > up properties.
>> >> >> >> >> >
>> >> >> >> >> > When a user attempts to log on to their workstation and
>> > receives
>> >> > the
>> >> >> >> >> > message
>> >> >> >> >> > that the domain cannot be found, what is the user supposed
> to
>> > do?
>> >> >> >> >> >
>> >> >> >> >> > In this play install, does it make a difference if the
> network
>> > is
>> >> > a
>> >> >> >> > simple
>> >> >> >> >> > cross over cable?
>> >> >> >> >> >
>> >> >> >> >> > Thanks
>> >> >> >> >> > rju
>> >> >> >> >> >
>> >> >> >> >> > "Les Connor [SBS Community Member - SBS MVP]"
>> >> >> > <les.connor@DEL.cfive.ca>
>> >> >> >> >> > wrote in message
> news:#HBIw3n$EHA.2572@tk2msftngp13.phx.gbl...
>> >> >> >> >> >> There is much to lean, rju.
>> >> >> >> >> >>
>> >> >> >> >> >> It's not a fair expectation to have anybody here teach you
>> >> >> >> >> >> how
>> >> >> >> >> >> to
>> >> >> >> >> > administer
>> >> >> >> >> >> your SBS network. Take it back home, and install and
>> >> >> >> >> >> configure
>> >> >> >> >> >> it
>> >> >> >> >> >> at
>> >> >> >> >> >> least
>> >> >> >> >> > 3
>> >> >> >> >> >> times, blowing it all away in between.
>> >> >> >> >> >>
>> >> >> >> >> >> Ask specific questions as they arise, and we'll be here 
>> >> >> >> >> >> for
>> >> >> >> >> >> ya
>> >> >> >> >> >> !.
>> >> >> >> >> >>
>> >> >> >> >> >> --
>> >> >> >> >> >> Les Connor [SBS Community Member - SBS MVP]
>> >> >> >> >> >> -----------------------------------------------------------
>> >> >> >> >> >> SBS Rocks !
>> >> >> >> >> >>
>> >> >> >> >> >>
>> >> >> >> >> >> "rju" <rju166-mail@yahoo.com> wrote in message
>> >> >> >> >> >> news:%23xOemxn$EHA.2136@TK2MSFTNGP10.phx.gbl...
>> >> >> >> >> >> > No. Please learn to read.
>> >> >> >> >> >> >
>> >> >> >> >> >> > I haven't set this up in the office yet. After taking it
>> > home,
>> >> > I
>> >> >> >> >> >> > reinstalled
>> >> >> >> >> >> > from the restore disks.
>> >> >> >> >> >> >
>> >> >> >> >> >> > OF COURSE I'm going to check this out first. At the very
>> > least
>> >> > I
>> >> >> >> >> >> > need
>> >> >> >> >> >> > to
>> >> >> >> >> >> > know that the machine works. I would like to know what
> I'm
>> >> >> >> >> >> > getting
>> >> >> >> > into
>> >> >> >> >> >> > and
>> >> >> >> >> >> > what is in store for my coworkers.
>> >> >> >> >> >> >
>> >> >> >> >> >> > I think my questions were very clear. If not, I'll be
> happy
>> > to
>> >> >> >> > clarify.
>> >> >> >> >> >> >
>> >> >> >> >> >> >
>> >> >> >> >> >> >
>> >> >> >> >> >> > "Allen M" <allenmiyake@majaro.com> wrote in message
>> >> >> >> >> >> > news:ubYFfal$EHA.3924@TK2MSFTNGP15.phx.gbl...
>> >> >> >> >> >> >> Let me try to understand this. You took the server 
>> >> >> >> >> >> >> home,
>> > ran
>> >> > all
>> >> >> >> >> >> >> the
>> >> >> >> >> >> > wizards
>> >> >> >> >> >> >> to configure it to your network then brought it back to
>> >> >> >> >> >> >> the
>> >> >> > office
>> >> >> >> > and
>> >> >> >> >> >> >> are
>> >> >> >> >> >> >> wondering why things don't work? Think about that for a
>> >> > second?
>> >> >> >> >> >> >> Your
>> >> >> >> >> > home
>> >> >> >> >> >> >> environment is totally different that your office. Not
>> >> >> >> >> >> >> only
>> >> >> >> > externally
>> >> >> >> >> >> >> but
>> >> >> >> >> >> >> internally also. Bad move. You need to have that 
>> >> >> >> >> >> >> plugged
>> > into
>> >> >> > your
>> >> >> >> >> >> >> network
>> >> >> >> >> >> >> at the office so that when you run the wizards they
> obtain
>> >> >> >> >> >> >> all
>> >> >> > the
>> >> >> >> >> >> >> correct
>> >> >> >> >> >> >> and "permanent" information needed in order to 
>> >> >> >> >> >> >> function.
>> > You
>> >> >> >> >> >> >> need
>> >> >> >> >> >> >> to
>> >> >> >> >> > run
>> >> >> >> >> >> > the
>> >> >> >> >> >> >> ICW again and connect all computers by running
>> >> >> >> >> >> >> http://servername/connectcomputer from all 
>> >> >> >> >> >> >> workstations.
> I
>> >> >> >> > personally
>> >> >> >> >> >> > would
>> >> >> >> >> >> >> start all over again and follow the wizards step by
> step.
>> > You
>> >> >> > will
>> >> >> >> >> >> >> find
>> >> >> >> >> >> >> it
>> >> >> >> >> >> >> to be very simple and all you need to do is provide 
>> >> >> >> >> >> >> some
>> >> >> >> >> >> >> minor
>> >> >> >> > input.
>> >> >> >> >> >> >>
>> >> >> >> >> >> >> "rju" <rju166-mail@yahoo.com> wrote in message
>> >> >> >> >> >> >> news:%235ThHFl$EHA.3592@TK2MSFTNGP09.phx.gbl...
>> >> >> >> >> >> >> > We've purchased a Dell server for our small law
> office,
>> >> >> >> >> >> >> > 8
>> >> >> > users,
>> >> >> >> >> >> > Standard
>> >> >> >> >> >> >> > SBS, I'm the guy who will set it up and maintain it.
>> >> >> >> >> >> >> >
>> >> >> >> >> >> >> > I took it home and played around with it. I feel I 
>> >> >> >> >> >> >> > can
>> >> > follow
>> >> >> > the
>> >> >> >> >> >> > Wizards.
>> >> >> >> >> >> >> > I
>> >> >> >> >> >> >> > can read all the books I have. However, I feel I need
>> > more
>> >> > of
>> >> >> > the
>> >> >> >> >> > very
>> >> >> >> >> >> >> > simple BASIC information, which seems VERY hard to
> find,
>> >> >> >> >> >> >> > either
>> >> >> >> >> > online
>> >> >> >> >> >> > or
>> >> >> >> >> >> >> > in
>> >> >> >> >> >> >> > books. Even the books for dummies.
>> >> >> >> >> >> >> >
>> >> >> >> >> >> >> > I figured out the server doesn't need logging in--you
>> > just
>> >> > hit
>> >> >> >> >> >> >> > the
>> >> >> >> >> >> > button
>> >> >> >> >> >> >> > and it starts up the services. Then you attach the
>> >> >> > workstations.
>> >> >> >> >> > Great.
>> >> >> >> >> >> > I
>> >> >> >> >> >> >> > just wish someone had told me this, because I wasted 
>> >> >> >> >> >> >> > a
>> > day
>> >> > and
>> >> >> > a
>> >> >> >> >> >> >> > half
>> >> >> >> >> >> >> > on
>> >> >> >> >> >> >> > this!
>> >> >> >> >> >> >> >
>> >> >> >> >> >> >> > Apparently, SBS doesn't work well with my home dial
>> > up--it
>> >> >> >> >> >> >> > doesn't
>> >> >> >> >> >> > share.
>> >> >> >> >> >> >> > Apparently, (I could be wrong) ICS only shows up for
>> >> >> >> >> >> >> > dial
>> >> >> >> >> >> >> > up
>> >> >> > when
>> >> >> >> >> > there
>> >> >> >> >> >> >> > are
>> >> >> >> >> >> >> > TWO networks cards in the machine. This is a minor
>> >> >> >> >> >> >> > point,
>> >> >> > because
>> >> >> >> >> > we'll
>> >> >> >> >> >> > be
>> >> >> >> >> >> >> > using DSL in the office. But again I wish someone had
>> > told
>> >> > me
>> >> >> >> > this.
>> >> >> >> >> >> >> >
>> >> >> >> >> >> >> > Now I'm trying to figure out logins for workstations.
>> >> >> >> >> >> >> > You
>> >> > log
>> >> >> > in
>> >> >> >> >> >> >> > with
>> >> >> >> >> >> > your
>> >> >> >> >> >> >> > full name: Guy@ourplace.lan. You get into your
> account.
>> >> > Fine.
>> >> >> > But
>> >> >> >> >> > what
>> >> >> >> >> >> > do
>> >> >> >> >> >> >> > you do when the server is down? I thought at first 
>> >> >> >> >> >> >> > you
>> > log
>> >> >> >> >> >> >> > into
>> >> >> >> >> >> >> > it
>> >> >> >> >> >> > through
>> >> >> >> >> >> >> > the Netbios name. Is this right? Is that what the 
>> >> >> >> >> >> >> > name
>> >> >> >> >> >> >> > is
>> >> > for?
>> >> >> > I
>> >> >> >> >> >> >> > know
>> >> >> >> >> > I
>> >> >> >> >> >> >> > can
>> >> >> >> >> >> >> > log in locally, but does not get me into my domain
>> > account,
>> >> >> > where
>> >> >> >> >> >> >> > all
>> >> >> >> >> >> >> > my
>> >> >> >> >> >> >> > stuff is. How does this work with laptops?
>> >> >> >> >> >> >> >
>> >> >> >> >> >> >> > Now that the server is back in the office, when I
> logged
>> > in
>> >> >> >> >> >> >> > though
>> >> >> >> >> >> > netBIOS
>> >> >> >> >> >> >> > (at home, with a machine no longer connected to the
>> >> >> >> >> >> >> > server),
>> >> >> >> >> >> >> > it
>> >> >> >> >> > created
>> >> >> >> >> >> > a
>> >> >> >> >> >> >> > new account, instead of putting me into the user
> account
>> > I
>> >> >> >> > expected
>> >> >> >> >> > to
>> >> >> >> >> >> > be
>> >> >> >> >> >> >> > in. Where is my original account? I need to be sure
> that
>> > my
>> >> >> > users
>> >> >> >> >> >> >> > can
>> >> >> >> >> >> > work
>> >> >> >> >> >> >> > on their computers at all times, even if the server 
>> >> >> >> >> >> >> > is
>> >> >> >> >> >> >> > down.
>> >> > I
>> >> >> >> > don't
>> >> >> >> >> >> > want
>> >> >> >> >> >> >> > to
>> >> >> >> >> >> >> > straighten out my home computer, I want to know what
> to
>> >> >> >> >> >> >> > tell
>> >> >> >> >> >> >> > my
>> >> >> >> >> >> >> > users
>> >> >> >> >> >> >> > to
>> >> >> >> >> >> >> > do
>> >> >> >> >> >> >> > in the event of problems.
>> >> >> >> >> >> >> >
>> >> >> >> >> >> >> > I would really like to know if is there some resource
>> >> >> >> >> >> >> > for
>> >> >> >> >> >> >> > information
>> >> >> >> >> >> > that
>> >> >> >> >> >> >> > I
>> >> >> >> >> >> >> > can tell my users? What they can expect, what they
>> >> >> >> >> >> >> > should
>> >> >> >> >> >> >> > do
>> >> >> >> >> >> >> > in
>> >> >> >> > case
>> >> >> >> >> > of
>> >> >> >> >> >> >> > problems, etc?
>> >> >> >> >> >> >> >
>> >> >> >> >> >> >> > I know these are very basic questions, but the price
> of
>> >> > these
>> >> >> >> > things
>> >> >> >> >> >> >> > are
>> >> >> >> >> >> >> > coming down and you are going to get more and more of
>> >> >> >> >> >> >> > theese
>> >> >> >> >> > questions.
>> >> >> >> >> >> >> >
>> >> >> >> >> >> >> > Thanks
>> >> >> >> >> >> >> >
>> >> >> >> >> >> >> >
>> >> >> >> >> >> >> >
>> >> >> >> >> >> >>
>> >> >> >> >> >> >>
>> >> >> >> >> >> >
>> >> >> >> >> >> >
>> >> >> >> >> >>
>> >> >> >> >> >>
>> >> >> >> >> >
>> >> >> >> >> >
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >
>> >> >> >> >
>> >> >> >>
>> >> >> >>
>> >> >> >
>> >> >> >
>> >> >>
>> >> >>
>> >> >
>> >> >
>> >>
>> >>
>> >
>> >
>>
>>
>
>
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