RE: SBS 2003 Fax Problem

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Jerry zhao (v-jerryz_at_online.microsoft.com)
Date: 01/20/05 

Date: Thu, 20 Jan 2005 08:02:47 GMT

Hi Jeff,

Thanks for posting here!

First, to avoid any potential issues and confirm that your SBS fax is
functioning correctly, I would suggest that you check your fax modem is in
the Windows Server HCL list, so that we can isolate this issue.

 ( To check the HCL, visit the following Microsoft Web site:
http://www.microsoft.com/windows/catalog/server/
<http://www.microsoft.com/windows/catalog/server/> )

Again, the incorrect format of the fax number when merging from Word would
also lead to this issue. Make sure that your merging is performed
correctly. For more information, please refer to the following articles:

WD: How to Format the Fax Number Field When You Merge to Fax
http://support.microsoft.com/default.aspx?scid=kb;en-us;155314
<http://support.microsoft.com/default.aspx?scid=kb;en-us;155314>

WD97: Some Contact List Fields Not Available to Word
http://support.microsoft.com/kb/141874/EN-US/
<http://support.microsoft.com/kb/141874/EN-US/>

Furthermore, make sure you have performed the correct steps for mail merge.
For more information, please refer to these articles:

294697 How to use the Outlook Contacts List with mail merge in Word 2002
http://support.microsoft.com/?id=294697
<http://support.microsoft.com/?id=294697>

827707 How to use Outlook contacts with mail merge in Office Word 2003
http://support.microsoft.com/?id=827707
<http://support.microsoft.com/?id=827707>

Please also help to collect the following information to narrow down the
root cause:

1. Do you use any third party software for the sending the fax?

2. Are there any error messages occuring while the issue happens?

3. Does the issue always happen when a fax is sent to a specific receiver
or randomly for any receiver?

4. Are there any related event logs while this issue occurs?

Please feel free to let me know if you have any questions or if you need
further assistance. It's my pleasure to help.

This issue could also be caused by Word, I would also suggest you to post
this issue in Word/Office for more information

Have a nice day!

Best regards,

Jerry Zhao (MSFT)

Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

Relevant Pages

  • Re: Repair Damaged Windows Script Host Files
    ... Compare the initial post and the first reply: it's one of Outlook Express' ... Ask him why he did not choose to email his completely OT posting. ... better sent to the newsgroup. ... get a newsreader (Outlook Express has to many flaws, ...
    (microsoft.public.security)
  • Re: How can I killfile the idiot
    ... don't know how to killfile this dumbass that keeps posting the Iraq ... aid of some of the more computer savvy activists in their ranks. ... At any rate, in Outlook go to... ... The ONLY way a killfile works effectively is if you actually use it. ...
    (rec.woodworking)
  • Re: Conceal Identity
    ... using Outlook Express 6.0? ... Consider your posting headers: ... Your NNTP provider controls the rest. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • RE: Calendars
    ... If you ticked the daylight savings in Reginal Options, Outlook will be ticked and wise versa. ... To deploy the settings to all domain computers, I recommend you to follow these steps. ... This posting is provided "AS IS" with no warranties, ...
    (microsoft.public.windows.server.sbs)
  • Re: MAC for real time data
    ... The A before Q thing truly is more annoying than a top posting fool. ... Usenet is not email nor is it defined by Outlook. ... Outlook is not setting standards, but it happens the be the client that the ... Outlook is not and should not be the standard; ...
    (sci.crypt)