Re: User templates

From: Gordon Ryan (gryan_at_r.e.m.o.v.e.this.longneckconsulting.com)
Date: 01/14/05 

Date: Fri, 14 Jan 2005 20:05:00 +1100

The red X indicates that the account is disabled, which is what you want for
a template account.

I haven't used trend, but the remote install is going to be relying on
either you providing credentials that have administrator permissions on the
workstations or that the account that it is running as having administrator
permissions on the workstations.

The first check I would perform is that the workstation are part of the
domain. If they are Windows NT4, 2000 or XP then they will need to have an
account on the domain and will need to be configured so that they talk to
the domain controller and belong to the domain. For Windows 9x clients,
ensure that they have been configured to use the Windows Domain.

Once you have checked that, make sure that you can logon to the workstation
using the account that you provided to trend to install trend on the
clients.

hth

Gordo 

-- 
Gordon Ryan
Longneck Consulting Pty. Ltd
http://www.longneckconsulting.com
Central Coast, NSW, Australia
"computerbiz" <computerbiz@discussions.microsoft.com> wrote in message 
news:51C9F941-4811-4CC1-8A05-AE5A7DA9320E@microsoft.com...
> As some have suggested, I am trying Trend Micro Office Scan.  The program
> loaded but I can't install clients remotely. The remote client install 
> give
> me a warning that the user, (Administrator) doesn't have permission to
> connect to the client.  After talking with Trend Micro tech help, he 
> thinks
> something is wrong with my active directory.  Not sure about that, but all
> four standard user templates have a red X in the faces of the user type, 
> ie.
> Administrator, power, mobil, user template types.  Any ideas what to do 
> about
> this. Thanks, David

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