Re: Server Failure - Urgent Help Please
dstockton_at_vacoxmail.com
Date: 01/10/05
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Date: 10 Jan 2005 06:02:41 -0800
Mike,
It might help if you could describe what type of backup you did, the
built-in backup in SBS or a backup in Veritas or some other software.
Here is the document out of SBS.
After a system failure or other disaster, you can restore your server
from your latest backup. You can restore to the same computer, in the
event of a software failure, or you can restore to new hardware. You
can also restore individual files and e-mails in the event something is
accidentally permanently deleted.
Data Restore
In the event of a system failure, use the following procedure to
restore your server from the latest backup.
Warning
If you are restoring to a different computer than that which was
originally running Windows Small Business Server, make sure that the
following is the same between the original and the new computer:
SCSI controller. However, you can restore to a computer that has an IDE
controller if the original computer had SCSI.
Motherboard chip set.
Number of processors.
Hard disk size. The hard disk must be the same size or bigger than the
original computer.
Drive letter of the boot partition.
We recommend restoring to the same brand and model of the original
computer.
Important
If you upgraded your server from Small Business Server 2000, you need
to create a floppy disk to use for the CD boot before you begin the
restore. To create the disk, copy Winnt.sif and Winnt.bat from the
\SBSSUPPORT\UpgradeRestore folder on Windows Small Business Server 2003
Disc 3 to a floppy disk. In Winnt.sif, be sure that TargetPath under
[Unattended] is set as equal to your installation directory before the
restore. The default is TargetPath=Winnt. In Winnt.bat, be sure that
the drive letter is equal to the drive letter of your CD drive. The
default is D:\.
Before restoring your server, disconnect any external disk drives from
the server.
If you upgraded from Small Business Server 2000: Turn on the computer
and insert the floppy disk into the floppy disk drive and the Windows
Small Business Server 2003 Disc 1 into the CD drive. Ensure that the
computer BIOS is set to boot from CD (for information about how to do
this, see the documentation from your computer manufacturer). When a
message appears prompting you to boot from the CD, press any key.
If you did not upgrade from Small Business Server 2000: Turn on the
computer and insert the Windows Small Business Server 2003 Disc 1 or
the DVD (if available) into the drive. When a message appears prompting
you to boot from the CD, press any key.
When the Welcome to Setup page appears, press Enter.
On the Windows Licensing page, read the agreement, and then press F8.
Select the partition where you want to restore your operating system.
If you have not yet partitioned your disk drive, you must do so at this
time. Follow the instructions in the wizard.
Notes
Your partitions must be at least equal in size to what they were prior
to the backup, and the boot partition must be in the same location as
it was prior to the backup.
The partition to which you restore your operating system must have the
same drive letter as it did prior to the restore.
Select the file system for the partition. During Setup, your computer
is promoted to a domain controller. Therefore, at least one NTFS
partition is required.
Setup copies temporary files to a Windows installation folder on your
computer. This takes a few minutes. After copying is complete, Setup
restarts your computer and the Installing Windows portion of the
operating system installation begins.
On the Regional and Language Options page, customize your regional and
language options if necessary.
On the Personalize Your Software page, enter the information you want
for each field.
On the Your Product Key page, enter your product key.
On the Computer Name and Administrator Password page, enter the same
administrator password that you used previously.
Note
It is strongly recommended that you enter a standard computer name and
non-blank administrator password. A standard computer name is a unique
name of up to 15 characters: A-Z, a-z, 0-9, and the hyphen (-).
On the Date and Time Settings page, verify the information.
The Finalizing Windows portion of the operating system installation
begins. After your operating system is installed, your computer
restarts.
As soon as the computer restarts, press F8 to open the Windows Advanced
Options Menu.
Note
If a logon screen appears, log on using the administrator account and
restart the computer again. You can hold down the F8 key while the
computer restarts to ensure that you get the Windows Advanced Options
Menu.
Select Directory Services Restore Mode.
Log on by using the administrator password.
Important
If you have external disk drives, open Disk Management, and then
connect your drives. Using Disk Management, configure your drives
exactly as they were previous to the restore. After your drives are
configured, you might be prompted to restart your computer. If so, as
soon as the computer restarts, press F8 to open the Windows Advanced
Options Menu and continue with Directory Services Restore Mode.
Insert the correct tape into the tape drive, or connect the removable
hard drive to the system.
Click Start, click Run, and then type ntbackup to open the Backup
Utility.
If the Backup Utility does not recognize the tape, the Recognizable
Media Found dialog box appears. Select Allow Backup Utility to use all
the recognized media.
When the wizard starts, click Advanced Mode.
On the Restore and Manage Media tab, double-click the tape file
corresponding to your last full backup.
If you are restoring from disk or from a network share, right-click
File in the navigation pane, click Catalog File, type the path or
browse to your backup file, and then double-click the file.
Notes
If you are restoring from a network share, ensure the IP address of the
server and the client computer are in the same address range. For
example, set the server's IP address to 192.168.1.1 and the client
computer's IP address to 192.168.1.100. When the restore is complete,
change the client computer's TCP/IP settings to obtain an IP address
automatically.
You need to authenticate to the client computer using the client
computer's Local Administrator account.
Select the check boxes to restore all of your hard disks and system
state, except Microsoft Information Store.
Notes
Exchange Server and all its data are restored from the drive or drives
on which they are installed.
If you double-click the drives, an estimated completion time is
displayed during the restoration.
Under Restore files to, ensure that Original location is selected.
Note
You can also double-click the drives to get an estimated completion
time for the backup.
On the Backup Utility menu, click Tools, click Options, and then click
the Restore tab.
Select Always replace the file on my computer, and then click OK.
On the Restore and Manage Media tab, click Start Restore.
In the Warning dialog box, click OK.
In the Confirm Restore dialog box, click Advanced. On the Advanced
Restore Options page, ensure that the following four check boxes are
selected:
Restore security settings.
Restore junction points, and restore file and folder data under
junction points to the original location.
When restoring replicated data sets, mark the restored data as the
primary data for all replicas.
Preserve existing volume mount points.
Click OK twice.
At this point, the server restore begins. This might take several
hours.
When the restore is complete, click Report to verify that the system
state and all files were recovered.
There might be a few files for which the Backup Utility was unable to
set the short file name. These files include:
\Documents and Settings\Administrator\Recent\*
\Documents and Settings\All Users\Application Data\Microsoft\Crypto\*
\WINDOWS\PCHEALTH\HELPCTR\DataColl\*
\WINDOWS\system32\inetsrv\History\*
Important
If files in your system drive have short file names that cannot be set,
you need to ensure that they are non-critical files. If they are
critical files, format the drive and repeat the restore process.
Otherwise, this should not affect the function of the server after
restore. To avoid this problem, ensure that your drives are formatted
correctly before restoring.
Close the Backup Utility, and reboot your server in normal mode.
Important
If you are restoring to different hardware, some services fail due to
hardware differences. Windows needs to undetect and redetect all of the
devices on the system. This can take several hours. Log on to the
server to begin this process. After all device drivers have been
installed, restart the server.
If you are restoring to the same hardware, verify that no services
failed to start after the server has restarted. If any services did not
start, you need to manually restart them. After the server has
restarted, some devices might need to be redetected by Windows. If the
message Windows has finished installing new devices. The software that
supports your device requires that you restart your computer. You must
restart your computer before the new settings will take effect. Do you
want to restart your computer now? appears, click Yes.
Restart client computers to rejoin them to the network.
If you chose to exclude client applications from the backup, click
Start, click Control Panel, click Add or Remove Programs, and then
reinstall your applications. Any other items that you chose to exclude
from the backup need to be reinstalled as well.
Perform the following tasks to ensure that the restore was successful:
Open Server Management, and then confirm that the state of your users
and computers match what is listed in the backup report.
Ensure that you can connect to the Internet.
Open http://companyweb/ and ensure that the site appears.
Send and receive e-mail.
- Next message: David Elders: "Re: To skype or not to skype"
- Previous message: Victor: "Best Source for SSL Certificates"
- In reply to: Mike: "Server Failure - Urgent Help Please"
- Next in thread: Mike Browning: "Re: Server Failure - Urgent Help Please"
- Messages sorted by: [ date ] [ thread ]
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