Re: Problem with new users accessing exchange

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From: Matt Gibson (mattg_at_blueedgetech.ca)
Date: 01/07/05 

Date: Fri, 7 Jan 2005 13:11:00 -0800

Are you running SBS 2003? If so, have you installed Exchange SP1 and the
related hotfix?

-Matt

"Bryan Linton" <blinton@nospam.connellinsurance.com> wrote in message
news:%23ihsLyP9EHA.3908@TK2MSFTNGP12.phx.gbl...
> Today I used the Add User Wizard to create an account & mailbox for a new
> hire. She was able to log into the domain with no trouble, but Outlook
> refuses to resolve her mailbox name, giving the error message: "The name
> could not be resolved. The name could not be matched to a name in the
> address list." I discovered that although the wizard created a
> mail-enabled
> AD account for her, it did not automatically set up the email addresses as
> (I think) it used to. I manually set up the addresses for her and sent
> her
> an email message. Using OWA, I verified that the message was indeed
> delivered to her mailbox. However, I was still unable to get Outlook to
> resolve her mailbox name, from any workstation.
>
> I started testing different methods of account creation. When using the
> Add
> User Wizard, I noticed that the second step, "Configuring Group Membership
> Settings", hung for 5 minutes before finishing (successfully, it said). I
> created a test account simply using ADUC to create a new User object and
> create an exchange mailbox. This also failed to automatically assign
> email
> addresses based on our domain configuration. Oddly, I was able to send an
> email to that test account (after manually entering the email addresses)
> that was never returned as undeliverable, but when I try to access that
> mailbox via OWA, the username and password are not accepted.
>
> This is bizzare, inconsistent behaviour and I'm stumped. Any ideas?
>
> Thanks,
>
> Bryan
>
>
>

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