Re: Trend Micro CSM Suite

From: Les Connor [SBS Community Member - SBS MVP] (les.connor_at_DEL.cfive.ca)
Date: 01/07/05 

Date: Fri, 7 Jan 2005 14:51:57 -0600

Here's a possibility:

Scanmail console | quarantine Manager | Quarantined Email. Set some date
ranges and/or Quarantine reason, and run that report. You might get creative
and print it to something that will allow you to suck it into excel or some
report building application. It's not really going to be complete, and of
course this assumes you do acutally quarantine spam (I delete ;-)) 

-- 
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
"Les Connor [SBS Community Member - SBS MVP]" <les.connor@DEL.cfive.ca> 
wrote in message news:uoDhehP9EHA.3592@TK2MSFTNGP09.phx.gbl...
>I don't think it's an unreasonable request ;-), just not something the 
>product reports on. It doesn't blow it's own horn the way some products do.
>
> I just don't have any SBS customers that care. They only care that spam 
> was a big problem, now it's a tiny one. Or not. It is subjective, I don't 
> think it will ever be any other way.
>
> If my boss gets 100 emails a day in his inbox, and 5 are spam, and he says 
> this is a big problem, then it's a big problem.
>
> Showing him a statistic that supports that he *didn't* see 95 other pieces 
> of spam mail doesn't solve the problem. But chances are, that if his spam 
> ratio was 50% prior and is 5% after, he's going to see where his money 
> went without a statistic ;-).
>
> -- 
> Les Connor [SBS Community Member - SBS MVP]
> -----------------------------------------------------------
> SBS Rocks !
>
>
> "Andrew King" <andrewking@nospam.msn.com> wrote in message 
> news:uj8B9XP9EHA.1228@tk2msftngp13.phx.gbl...
>>>>The acid test is at the user level - how much spam gets through.<<
>>
>> Sure, but that is a subjective measurement that varies from user to user. 
>> User X thinks that they are getting less spam and User Y sees no change.
>>
>> Management just spent X dollars on a new peice of software, isn't it 
>> reasonable to expect a report that quantifies results. ie - Trend has 
>> deleted x spam messages which represents x% of total volume.
>>
>> eManager has 3 spam settings low, medium, high. If I change the setting 
>> to high I can assume more spam will be caught but I have no built in way 
>> to measure that.
>>
>> <sigh> Guess I'll have to use Grep to get some numbers out of the log 
>> files.
>>
>> - Andrew
>>
>
>

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