RE: Linksys - sucks?

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From: Robert (Robert_at_discussions.microsoft.com)
Date: 01/05/05 

Date: Wed, 5 Jan 2005 11:41:05 -0800

I am a Linksys partner and although I like working with their products
because I am familiar with them, I do get quite a few bad products. I've
learned to just send it back as soon as I suspect something wrong with it,
otherwise I end up wasting hours troubleshooting and loosing money like
billyw because you can't bill the customer $400 of labor to fix a $99 router.
 Even just replacing out the router can take about an hour when you factor in
the time it takes to do the RMA, install the new product, and return the old
product. Although I have worked with all brands, not as much as Linksys, so
I can't give you an opinion of the other brands. I suspect that any brand
has it's fair share of bad products.

Robert

"Clay Gerrard" wrote:

> I just got a WRT55AG ver.2, and port fowarding keeps breaking. It will work
> for anywhere from 10mins-18hrs - and then stop forwarding port 25 to the
> server. In the service console for the router if I viewed the port
> forwarding page while the router was broken the router would say it was
> forwading port 25 to "undefined.undefined.undefined.[3]" - instead of
> 192.168.1.[3]. Most of the time I had to reset the modem (and loose all my
> config settings) to fix it - and again it would work for just about anywhere
> betwen 10mins-18hrs (or so).
>
> I've only had it installed 3 days and its been a huge pain. I already had
> the latest firmware available (v1.10) for the WRT55AG ver.2 - there is a
> v1.20 for the WRT55AG ver.1, but the firmware updater on my router wouldn't
> accept it. I even tried reloading the firmware 1.10 downloaded from
> Linksys' site. I was desperate, this has to be a firmware version on the
> router right? I can't think of any good reason for the router to show
> "undefined" on the port forwarding page.
>
> I talked to Rashid at Linksys tech support and he really wasn't much help,
> ultimately he just told me to return it. But because I purchased it in the
> last 30 days I couldn't return it to linksys - I have to go back to my
> vendor.
>
> Has anyone else had problems with Linksys? I had a little BESFR41 - and I
> loved it. I was happy to stick with Linksys, now I'm not so sure.
>
> Who do you all like?
>
>
>
>

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