Re: Backup erros
From: Les Connor [SBS Community Member] (les.connor_at_DEL.cfive.ca)
Date: 12/23/04
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Date: Thu, 23 Dec 2004 13:03:10 -0600
Douglas,
The volume shadow copy error will have to be solved - this is what enables a
"snapshot" so that in-use files can be backed up. You may have a SQL
database that's not in 'simple recovery mode', or you may not have shadow
copies enabled on the c: drive, or there could be some problem with the VSS
writer that requires a hotfix or update.
833167 A Volume Shadow Copy Service (VSS) update package is available for
http://support.microsoft.com/?id=833167
Error 800423f4 appears in the backup log file when you back up a volume by
using the Volume Shadow Copy service in Windows Server 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;828481
http://support.microsoft.com/common/international.aspx?rdpath=gp;en-us;offerprophone
In the US, it's 800-936-4900. Elsewhere, see the link above.
Volume Shadow Copy Services fails, reporting error number
800xxxxx)
http://download.microsoft.com/download/5/6/1/561c9fd7-0e27-4525-94ec-4d2d38f61aa3/TSHT_SBS.htm#backup
-- Les Connor [SBS Community Member] ----------------------------------------------------------- SBS Rocks ! "DouglasBHahn" <DouglasBHahn@discussions.microsoft.com> wrote in message news:A88C9006-E4FF-46B5-A875-8AB2276AED8D@microsoft.com... >I appologize for the length: > > 12/22/2004 1:00 AM > ------------------------------- > Date: 12/22/2004 > Time: 1:00 AM > User: SYSTEM > ------------------------------- > > Backup Runner started. > Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft > Windows > Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS > Backup > created on 12/22/2004 at 1:00 AM" /v:yes /r:no /rs:no /hc:off /m normal /j > "Small Business Server Backup Job" /l:s /f "E:\Backup Files\Small Business > Server Backup (01).bkf" /UM > NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local > Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup05.log > =====================<BEGIN NTBACKUP LOG FILE>===================== > Backup Status > Operation: Backup > Active backup destination: File > Media name: "Small Business Server Backup (01).bkf created 12/22/2004 at > 1:00 AM" > > > Error returned while creating the volume shadow copy:800423f4 > Reverting to non-shadow copy backup mode. > Backup of "C: " > Backup set #1 on media #1 > Backup description: "SBS Backup created on 12/22/2004 at 1:00 AM" > Media name: "Small Business Server Backup (01).bkf created 12/22/2004 at > 1:00 AM" > > Backup Type: Normal > > Backup started on 12/22/2004 at 1:04 AM. > Warning: Unable to open "C:\DATA\DigitalDimension\Customers\Albion > College\SmartNet Renewal Quote 04' From Digital Dimension.xls" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Documents and > Settings\Administrator\Cookies\index.dat" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Documents and Settings\Administrator\Local > Settings\History\History.IE5\index.dat" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Documents and Settings\Administrator\Local > Settings\Temporary Internet Files\Content.IE5\index.dat" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Documents and Settings\All Users\Application > Data\Microsoft\Network\Downloader\qmgr0.dat" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Documents and Settings\All Users\Application > Data\Microsoft\Network\Downloader\qmgr1.dat" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Documents and > Settings\LocalService\Cookies\index.dat" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Documents and Settings\LocalService\Local > Settings\History\History.IE5\index.dat" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Documents and Settings\LocalService\Local > Settings\Temporary Internet Files\Content.IE5\index.dat" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\CA\eTrust > Antivirus\DB\rtmaster.dbf" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\CA\eTrust > Antivirus\DB\rtmaster.ntx" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\CA\eTrust > Antivirus\DB\Tree\branches.dbf" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\CA\eTrust > Antivirus\DB\Tree\branches.ntx" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\CA\eTrust > Antivirus\DB\Tree\branchnm.ntx" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\CA\eTrust > Antivirus\DB\Tree\branchpr.ntx" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\CA\eTrust > Antivirus\DB\Tree\leafbr.ntx" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\CA\eTrust > Antivirus\DB\Tree\leafnm.ntx" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\CA\eTrust > Antivirus\DB\Tree\leafsub.ntx" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\CA\eTrust > Antivirus\DB\Tree\leaves.dbf" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\CA\eTrust > Antivirus\DB\Tree\leaves.ntx" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\Data\pubs_log.ldf" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\Data\tempdb.mdf" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\Data\templog.ldf" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\SQL0000700005.Hash.gthr" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\SQL0000700005.Hash.gthr.Dir" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\SQL0000700005.Hash.gthr.h0" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\SQL0000700005.Hash.gthr.h0.Dir" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\SQL0000700005.Hash.gthr.h1" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\SQL0000700005.Hash.gthr.h1.Dir" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\SQL0000700005.Hash.gthr.h3" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\SQL0000700005.Hash.gthr.h4A" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\SQL0000700005.Hash.gthr.h4A.Dir" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\SQL0000700005.Hash.gthr.h4B" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\SQL0000700005.Hash.gthr.h4B.Dir" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\SQL0000700005.Hash.gthr.idx" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\SQL0000700005.Idm.gthr" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\SQL0000700005.Ntfy1.gthr" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\Build\Indexer\CiFiles\00010004.ci" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\Build\Indexer\CiFiles\CiCL0001.000" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\Build\Indexer\CiFiles\CiPT0000.000" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\Build\Indexer\CiFiles\CiSL0001.000" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\Build\Indexer\CiFiles\INDEX.000" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\Build\Indexer\NlFiles\00000001.ps1" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\Build\Indexer\NlFiles\00000001.ps2" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\Build\Indexer\NlFiles\CiP10000.000" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\Build\Indexer\NlFiles\CiP20000.000" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\Build\Indexer\NlFiles\CiST0000.000" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\Build\Indexer\NlFiles\DocId.Map" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\Build\Indexer\NlFiles\propstor.bk1" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQL0000700005\Build\Indexer\NlFiles\propstor.bk2" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\FTDATA\SQLServer\GatherLogs\SQL0000700005.90.gthr" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\LOG\ERRORLOG" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL\LOG\SQLAGENT.OUT" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL$SBSMONITORING\Data\master.mdf" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL$SBSMONITORING\Data\mastlog.ldf" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL$SBSMONITORING\Data\model.mdf" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL$SBSMONITORING\Data\modellog.ldf" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL$SBSMONITORING\Data\msdbdata.mdf" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL$SBSMONITORING\Data\msdblog.ldf" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL$SBSMONITORING\Data\tempdb.mdf" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL$SBSMONITORING\Data\templog.ldf" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL$SBSMONITORING\LOG\ERRORLOG" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\Program Files\Microsoft SQL > Server\MSSQL$SBSMONITORING\LOG\SQLAGENT.OUT" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\security\logs\scepol.log" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\h323log.txt" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\hmdebug.log" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\config\AppEvent.Evt" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\config\DnsEvent.Evt" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\config\NTDS.Evt" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\config\NtFrs.Evt" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\config\SecEvent.Evt" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\config\SysEvent.Evt" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\dhcp\dhcp.mdb" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\dhcp\DhcpSrvLog-Wed.log" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\dhcp\j50.log" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\dhcp\j50tmp.log" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\dhcp\tmp.edb" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\LogFiles\IN041221.log" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open > "C:\WINDOWS\system32\LogFiles\HTTPERR\httperr1.log" > - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\msmq\storage\QMLog" - > skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\wins\j50.log" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\wins\wins.mdb" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\system32\wins\winstmp.mdb" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\Temp\ESICS.DAT" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\Temp\LB22.tmp" - skipped. > Reason: Access is denied. > > > Warning: Unable to open "C:\WINDOWS\Temp\LB23.tmp" - skipped. > Reason: Access is denied. > > > Warning: Unable to open "C:\WINDOWS\Temp\gthrsvc\Ntf3.tmp" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Warning: Unable to open "C:\WINDOWS\Temp\gthrsvc\Ntf4.tmp" - skipped. > Reason: The process cannot access the file because it is being used by > another process. > > > Backup completed on 12/22/2004 at 1:54 AM. > Directories: 4997 > Files: 72406 > Bytes: 6,079,961,152 > Time: 50 minutes and 4 seconds > Backup of "WINDOWSSERVER30\Microsoft Information Store\First Storage > Group" > Backup set #2 on media #1 > Backup description: "SBS Backup created on 12/22/2004 at 1:00 AM" > Media name: "Small Business Server Backup (01).bkf created 12/22/2004 at > 1:00 AM" > > Backup Type: Normal > > Backup started on 12/22/2004 at 1:54 AM. > Backup completed on 12/22/2004 at 1:56 AM. > Directories: 4 > Files: 5 > Bytes: 305,177,390 > Time: 2 minutes and 19 seconds > Backup of "System State" > Backup set #3 on media #1 > Backup description: "SBS Backup created on 12/22/2004 at 1:00 AM" > Media name: "Small Business Server Backup (01).bkf created 12/22/2004 at > 1:00 AM" > > Backup Type: Copy > > Backup started on 12/22/2004 at 1:56 AM. > Backup completed on 12/22/2004 at 2:00 AM. > Directories: 216 > Files: 2611 > Bytes: 492,714,749 > Time: 3 minutes and 42 seconds > > ---------------------- > > Verify Status > Operation: Verify After Backup > Active backup destination: File > Active backup destination: E:\Backup Files\Small Business Server Backup > (01).bkf > > Verify of "C:" > Backup set #1 on media #1 > Backup description: "SBS Backup created on 12/22/2004 at 1:00 AM" > Verify started on 12/22/2004 at 2:00 AM. > Verify completed on 12/22/2004 at 2:46 AM. > Directories: 4997 > Files: 72406 > Different: 0 > Bytes: 6,079,961,152 > Time: 45 minutes and 54 seconds > > Verify of "WINDOWSSERVER30\Microsoft Information Store\First Storage > Group" > Backup set #2 on media #1 > Backup description: "SBS Backup created on 12/22/2004 at 1:00 AM" > Verify started on 12/22/2004 at 2:46 AM. > Verify completed on 12/22/2004 at 2:48 AM. > Directories: 4 > Files: 0 > Different: 0 > Bytes: 305,177,390 > Time: 2 minutes and 20 seconds > > Verify of "System State" > Backup set #3 on media #1 > Backup description: "SBS Backup created on 12/22/2004 at 1:00 AM" > Verify started on 12/22/2004 at 2:48 AM. > Verify completed on 12/22/2004 at 2:52 AM. > Directories: 216 > Files: 2611 > Different: 0 > Bytes: 492,714,749 > Time: 3 minutes and 46 seconds > > ---------------------- > > =======================<END NTBACKUP LOG FILE>===================== > NTBackup finished the backup with errors. > > For more information about failed backups, see the article on > troubleshooting your backup at the following Web page: > http://go.microsoft.com/fwlink/?LinkId=18414 > > Backup ended at Wednesday, December 22, 2004 2:52 AM > Backup Runner finished. > > > > > "Les Connor [SBS Community Member]" wrote: > >> Hi Douglas, >> >> Are you using the SBSBackup wizard ? If you could copy/paste a backup log >> we >> can have a look. >> >> -- >> Les Connor [SBS Community Member] >> ----------------------------------------------------------- >> SBS Rocks ! >> >> >> "DouglasBHahn" <DouglasBHahn@discussions.microsoft.com> wrote in message >> news:9C6B3D30-3E9F-4A08-919B-CC615B2A82F6@microsoft.com... >> >I have 2 40G SATA drives running in Raid 1 and I config Backup to an >> >internal >> > IDE 140G HD. I have 12G of used space on my server, but when I backup, >> > I >> > only get about 6G to my backup drive. I would like to get a complete >> > copy >> > of >> > the drive on my backup HD. Is that possible? The errors shown are all >> > due >> > to files in use... >> > >> > Thanks, >> > >> > Douglas >> >> >>
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