Re: RWW Desktop connection error...

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Ken Gardner (KenGardner_at_discussions.microsoft.com)
Date: 12/17/04 

Date: Fri, 17 Dec 2004 10:05:03 -0800

Les, I'm one step ahead of you...already tried and can successfully connect
to the client workstation in question. I can even connect to it from home as
well...I do not receive the error message at all when I click on "Connect to
Desktop Remotely". This particular user does...the list on workstations
doesn't even pop up, it goes straight into the error screeen.
Could it be an ActiveX setting? I know he has Norton Internet Security and
I've told him to disable that and try to connect as well.

Thanks,

Ken

"Les Connor [SBS Community Member]" wrote:

> Ken,
>
> Try and connect to that computer from another on the lan.
>
> http://servername/remote , login to RWW, and try to connect.
>
> That should help isolate the problem.
>
> --
> Les Connor [SBS Community Member]
> -----------------------------------------------------------
> SBS Rocks !
>
>
> "Ken Gardner" <KenGardner@discussions.microsoft.com> wrote in message
> news:00599CC4-711D-47DA-A870-A6A87998AC7E@microsoft.com...
> > Les,
> >
> > the lan client was reloaded and has been rejoined to the network for about
> > a
> > week or two. The lan client was rejoined via the SBS add computer wizard
> > as
> > you had described without error.
> > The user is getting the RWW error on his home computer when he clicks on
> > "Connect to Desktop Remotely". It will immedaitely go to the error screen
> > as
> > I previously described.
> > The user is a member of the RWW users and is also in the Mobile Users
> > group.
> >
> > Any ideas?
> >
> > Thanks,
> >
> > Ken
> >
> > "Les Connor [SBS Community Member]" wrote:
> >
> >> Hi Ken,
> >>
> >> Which computer did you 'reload' ? The client computer on the lan, or the
> >> remote computer that you're getting the error on.
> >>
> >> If it was the computer on the lan, did you recycle anything, such as the
> >> computer name ? Did you add the 'reloaded' computer to the domain using
> >> the
> >> SBS Add computer wizard, and then http://servername/connectcomputer ?
> >>
> >> --
> >> Les Connor [SBS Community Member]
> >> -----------------------------------------------------------
> >> SBS Rocks !
> >>
> >>
> >> "Ken Gardner" <KenGardner@discussions.microsoft.com> wrote in message
> >> news:BBF8D906-F34C-4FAD-AD37-49882EC09BFE@microsoft.com...
> >> >I am running a SBS 2003 Premuim server. I recently had to reload a
> >> >client
> >> > computer from scratch due an unrecoverable hard crash. Ever since the
> >> > rebuild this client has complained that he has not been able to connect
> >> > to
> >> > his desktop remotely. Whats even more weird is that he can actually
> >> > sign
> >> > in
> >> > via https://mail.servername/remote just fine. He can initiate OWA from
> >> > the
> >> > RWW screen just too, but when he clicks on "Connect to Desktop
> >> > Remotely"
> >> > he'll get a screen that says "A problem has occurred with the RWW.
> >> > Close
> >> > the
> >> > browser window, and then log on again. If this problem continues,
> >> > contact
> >> > the person responsible for your network."
> >> > Does anyone have an idea on what happening? This user did not have
> >> > this
> >> > issue prior to the crash either.
> >> >
> >> > Thanks in advance.
> >> >
> >> > Ken
> >>
> >>
> >>
>
>
>

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