Re: install KB831664 error

From: Merv Porter [SBS-MVP] (mwport_at_no_spam_hotmail.com)
Date: 11/12/04 

Date: Fri, 12 Nov 2004 07:03:57 -0500

Are you logged on as a domain admin when applying the patch?
http://groups.google.com/groups?hl=en&lr=&selm=gYaUciEjEHA.3652%40cpmsftngxa10.phx.gbl

If you reboot the server, can you apply the patch?
Was the SBS 2003 server installed using the integrated setup or were the
components (Exchange, etc.) manually installed? 

-- 
Merv  Porter  [SBS MVP]
===================================
"limss_sg" <limsssg@discussions.microsoft.com> wrote in message
news:0DD7018A-5409-41E7-A935-21C1B15F652C@microsoft.com...
> Please kindly help on how to resolve this error. I was trying to install
this
> patch in order to resolve the backup tape issue. The server is SBS2003 and
> need your advice on how to do it properly as i need to back up the server
> using Traven tape drive
>
> Error detail
> ================== Update.exe started at 11/10/2004 at 19:41:39
> ==================
> ***
>
> Service Pack started with following command line:
> ***
>
> Return Value From IsSbs2003 = 0
>
> ***
>
> IsSbs2003 returned 1
> ***
>
> Fist Condition in ChkSBS.Section Failed
> ***
>
> Condition Check for Line 1 of PreRequisite returned FALSE
>
> ***
>
> ReadStringFromInf: SetupGetLineText failed: 0xe0000102
> ***
>
> KB831664 Setup encountered an error:  Setup cannot continue because one or
> more pre-requisites required to install KB831664 failed. For More details
> check the Log File C:\WINDOWS\KB831664.log
> ***
>
> ReadStringFromInf: SetupGetLineText failed: 0xe0000102
> ***
>
> Setup cannot continue because one or more pre-requisites required to
install
> KB831664 failed. For More details check the Log File
C:\WINDOWS\KB831664.log
> ***
>
> Message displayed to the user: Setup cannot continue because one or more
> pre-requisites required to install KB831664 failed. For More details check
> the Log File C:\WINDOWS\KB831664.log
> ***
>
> User Input: OK
> ***
>
> Update.exe extended error code = 0xf0f4
> ***
>
> Update.exe return code was masked to 0x643 for MSI custom action
compliance.
> ***
>
>

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