Re: Officescan Client/Server Suite Management Console not loading.

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Jim Propert (jim_at_knet.com.au)
Date: 10/27/04 

Date: 26 Oct 2004 19:19:29 -0700

I am having other problems now, I can't update the pattern files
automatically now or even manually. This is the error message. "The
Officescan Server was unable to reach the update source."

  I don't know why this installation has been so hard to get along
with, I have installed Officescan and it is usually straight forward.
I have also installed this product on other equal Servers. The
Operation System is Windows SBS 2000, with ISA Server, but I have
another ISA server that works well.

  Any help please.

Cheers,
Jim

jim@knet.com.au (Jim Propert) wrote in message news:<47cf21ab.0410241715.24e36018@posting.google.com>...
> Thank you, that what the problem was. I had the IIS Admin lockdown
> tool installed. So I configured the urlscan.ini file to not stop exes
> from executing within the browser.
>
> Cheers,
> Jim Propert
>
>
>
>
>
>
>
> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message news:<ucIfwswtEHA.3460@TK2MSFTNGP15.phx.gbl>...
> > Hi Jim:
> >
> > I just went through something similar on a test server with SBS 2000. This
> > was Trend CSM for SMB. No matter what I tried, the Officescan Management
> > Console (HTML) would not come up. After extensive Googling, I found a
> > thread that talked about a problem with Trend, and URLScan. I removed
> > URLScan in Add/Remove programs and the Officescan Console started working.
> > Hope this helps.
> >
> > Here's the Google thread....
> > http://groups.google.com/groups?hl=en&lr=&threadm=3D646C7E.152759E9%40pacbell.net&rnum=1&prev=/groups%3Fq%3Dofficescan%2520urlscan%26hl%3Den%26lr%3D%26sa%3DN%26tab%3Dwg
> >
> > And a more extensive search with many threads that talk about the problem...
> > http://groups.google.com/groups?q=officescan%20urlscan&hl=en&lr=&sa=N&tab=wg
> >
> > --
> > Merv Porter [SBS MVP]
> > ===================================
> > "Jim Propert" <2fast2furiousdude@gmail.com> wrote in message
> > news:59dfa266.0410201603.28b5b0e4@posting.google.com...
> > > Hello,
> > > I have a problem with Officescan Client Server Suite
> > > Version 6 with its Mangement Console notloading under the browser. It
> > > comes up with page cannot be found. HTTP Error 404.
> > > I have spoken with Trend Micro Support, have manually re-created
> > > the Officescan Managment website. No go.
> > > Tried using IP address, servername, and localhost (127.0.0.1) still
> > > have no luck.
> > > The error message that comes up on the web page says the page you
> > > are looking for has been renamed, moved, or doesn't exist but I have
> > > checked the file locations. The files are there. Permissions appear to
> > > be okay.
> > > I can create a new website and virtual website under IIS Admin 5.0
> > > and they work okay. So that must mean IIS Admin is operation okay. I
> > > have Exchange 2000 installed and it's operation okay. Along with ISA
> > > Server 2000.
> > > I have even stopped ISA Services just in case the firewall was
> > > doing something strange no difference.
> > > Trend Micro support said to un-install ISA 2000, and see if that
> > > fixes the problem. But I personally think that is not the cause. Also
> > > I am a bit effy on doing this. It's a SBS 2000 and I don't want to
> > > think of the problems that might occur if I remove ISA 2000. Then try
> > > re-installing.
> > > I have plenty over SBS 2000 servers with Exchange and ISA server
> > > installed and Officescan works no problems.
> > > If anyone has any ideas or suggestions that would be very much
> > > appreciated, as the client has bought the product and it's really not
> > > good that they can't use it. I am sure I don't want to go to all the
> > > trouble of re-installing the server to fix this problem when there
> > > maybe a minor problem that we seem to be overlooking.
> > >
> > > Thanks,
> > > Jim Propert

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