Re: RWW failing for admin users

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Steve Foster [SBS MVP] (steve.foster_at_picamar.co.uk)
Date: 10/20/04 

Date: Wed, 20 Oct 2004 16:30:59 -0700

Steven Kelly wrote:

> Remote Web Workplace is working fine for non-admin users, but if you
> log in as an admin user you get just the top banner and an error "The
> page cannot be displayed" in the main part of the window, for the
> /remote/admin.aspx frame. The error detail shows up in the Event log
> each time that page is accessed:
>
> The following fatal error occurred in the Remote Web Workplace
> application:
> url: https://www.metacase.com/Remote/admin.aspx
> Error Message: Input string was not in a correct format.
> Stack Trace: at System.Number.ParseDouble(String s, NumberStyles
> style, NumberFormatInfo info)
> at System.Double.Parse(String s, NumberStyles style,
> IFormatProvider provider)
> at System.Convert.ToDouble(String value, IFormatProvider provider)
> at remote.admin.Page_Load(Object sender, EventArgs e)
> at System.Web.UI.Control.OnLoad(EventArgs e)
> at System.Web.UI.Control.LoadRecursive()
> at System.Web.UI.Page.ProcessRequestMain()
>
> Looking at admin.aspx, it uses a "code behind" in
> remote/bin/remote.dll, and the error presumably happens there
> (Page_Load and ToDouble don't occur in admin.aspx).
>
> Does anyone have a guess as to what is causing this? Is the source
> code for remote.dll available? We've removed and reinstalled all the
> SBS Server Tools, to no effect (none of the IIS stuff worked
> originally, so I've repaired them by hand based on info here and in
> the KB).
>
> A possible culprit: When Windows was installed (10 days ago), the
> locale was Finnish, which uses a comma as the decimal separator; this
> caused problems with several ASP scripts, so we changed the locale to
> US and rebooted. RWW didn't work at all before that change, as only
> later did we fix up its path from D: (where our default web is) to C:
> (where /remote was installed).

I think you're probably on the right lines thinking it's locale
related. Unfortunately, Windows is rather keen on keeping track of
locale by user, so you probably need to force it back to US for
everyone (there's a way to do this in the Regional Settings options
somewhere). 

-- 
Steve Foster [SBS MVP]
---------------------------------------
MVPs do not work for Microsoft. Please reply only to the newsgroups.

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