Re: Lotus user can't reply

From: Lanwench [MVP - Exchange] (lanwench_at_heybuddy.donotsendme.unsolicitedmail.atyahoo.com)
Date: 10/14/04 

Date: Wed, 13 Oct 2004 20:55:23 -0400

rberk2 wrote:
> Our email from our SBS2003 - Exchange 2003 seems to send the reply
> address in the format : "Firstname Lastname" <user@domain.com>
>
> our customer using lotus notes claims he must copy the
> user@domain.com and paste it into his address line to reply to our
> email.
>
> Can we disable the "friendly" name format and just send the plain
> email address?

By default, your "from name" is your display name plus your email address,
unless some mail system has stripped out the display name. Hitting reply
goes to the email address. I don't know what your Lotus recipient is doing
or using, but I suspect the problem or issue is on their end, not yours.

Do you have problems like this with other recipients? If you send a single
message to this user & to another Internet recipient what happens when you
reply from the other Internet account?

Perhaps this recipient needs to talk to his/her admin.

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