Re: Outlook xp home edition and outlook web access inbox

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From: Amy Kunesh (akunesh_at_placeperfect.com)
Date: 10/13/04 

Date: 12 Oct 2004 20:34:03 -0700

Thanks! With your help I was able to resolve the issue. I had her
change her email from a pst to the exchange mailbox, and copied all
her email from her inbox to the mailbox. Now all email shows up in
outlook web access too.

"Lanwench [MVP - Exchange]" <lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in message news:<u#aulJ6rEHA.2724@TK2MSFTNGP14.phx.gbl>...
> Amy Kunesh wrote:
> > Does xp home edition affect the usage of microsoft outlook in any way?
> >
> > We have an employee that is running xp home edition and outlook 2003
> > on a laptop. When she is in the office, outlook functions fine for
> > her.
> >
> > We are running small business server 2003, exchange 2003, cached
> > exchange mode.
> >
> > She would like to take her laptop home and be able to email. I thought
> > I could just have her use outlook web access, but when she opens her
> > outlook web access account her inbox is empty. There are sent items
> > history but no inbox messages.
>
> Sounds like she's either used a PST file or POP ....don't use either.
> >
> > I then thought it was due to her mail folder type and she changed it
> > to private folders, and now her contacts are not available either from
> > outlook web access!
>
> Well, that makes sense - they aren't on the server anymore. Change the
> delivery back to the mailbox, and move the items back to the mailbox from
> the PST.
> >
> > Other people in the office that have xp professional and outlook 2003
> > in cached exchange mode are doing just fine, and their inbox is
> > available from outlook web access.
> >
> > We are reserving vpn usage at this time, which I know would allow
> > usage of outlook 2003 from home. I am not sure how many users could be
> > using vpn connections at one time, etc, and can not offer this as a
> > solution.
> >
> > Any ideas on how to get the full outlook web access working for this
> > individual? I thought it may have something to do with cached exchange
> > mode, folder redirection, and xp home edition.
>
> No - for one thing, folder redirection isn't going to affect Exchange, and
> both it and cached mode won't apply to her home computer.
>
> Once you've fixed her mailbox delivery issues, have her try OWA in the
> office - http://server/exchange - and see if she can get in .
>
> Also, are other external users able to use OWA successfully?
>
> Likely a problem with her XP Home browser, if so....
>
>
> >
> > Amy

Relevant Pages

  • Re: Problem with Outlook Web Access
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