Re: Public Folder Favorites read/unread information is wrong in outlook 2003

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From: Wayne Small [SBS-MVP] (wayne_at_correct.com.au)
Date: 09/30/04 

Date: Thu, 30 Sep 2004 21:54:58 +1000

Brendon,

I'm sorry that I don't have a solution for you. I can however tell your
that your not alone. I've seen this often and it's not just Outlook 2003. 

-- 
Regards,
Wayne Small  [SBS-MVP]
MCSE+I  MCSE 2000
Technical Director - Correct Solutions Pty Ltd
For all the answers on Microsoft's Small Business Server- check out 
www.sbsfaq.com
"Brendon Pilott" <brendon@mmnetwork.co.nz> wrote in message 
news:%23qonvVQpEHA.4008@TK2MSFTNGP14.phx.gbl...
>I am running outlook 2003 and have SBS2003 and exchange 2003.
> We have a few public folders and to get to the ones i use more often i 
> right
> click -> add to favorites.
> This works fine, the folder and subfolders are in my favorites, if i add 
> new
> folders under all puclic folders it to is added to my favorites
> automatically.
>
> BUT...
>
> Favorite public folders maintain read/unread information and display it in
> blue next to the folder. (21) for example.  It works fine for a while but
> then as time goes on this number gets more and more wrong!  One day i had 
> 5
> new unread emails in my favorite folder but the blue number said 14, i 
> read
> the 5 email and it said 9.  I right click and go Mark all as read but
> nothing happens.  A few weeks later the number jumps to 21 even though the
> folder is empty (except subfolders) or all the email inside are read!
>
> Any information about this would be great, i have spent many many minutes
> searching the web for a fix but this fault is not documented anywhere!
>
> thanks
>
> Brendon
>
>
>

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