Re: Trend, Quarantine, Backup Exclusions, eManager, SMCF

From: David Schrag (david-no-spam_at_schrag.net)
Date: 09/29/04 

Date: Wed, 29 Sep 2004 09:28:23 -0400

Thanks to all who have responded so far, but I still need answers to the
specific questions I posed. Is deleting logs the same as deleting the
quarantined mail? I see a way to manage quarantined mail and files in
ScanMail, but not in eManager. Does the ScanMail quarantine management
affect the eManager quarantine? (I thought they were separate because
ScanMail says it puts quarantined items in the Smex directory instead of
SMCF.)

And can I go ahead and delete all those folders in the old SMCF quarantine
location or is that going to cause all sorts of errors for me later on?

"David Schrag" <david-no-spam@schrag.net> wrote in message
news:%23VlwfGXpEHA.348@TK2MSFTNGP15.phx.gbl...
> Tried to get a bunch of good keywords in the subject line ....
>
> A few days ago my backups started failing (partially). I would get several
> errors in the log like this:
>
> Warning: Unable to open "C:\Program
> Files\Trend\SMCF\Quarantine\2004-09-15\13\41\Message41487ebf8cad.original_eml_"
> - skipped.
> Reason: Access is denied.
>
> At first I tried to exclude the quarantine directory from the backup, but
> I couldn't because it's in the Program Files directory, which SBS backup
> considers sacred. So I went into eManager console and moved the Quarantine
> folder to C:\Trend\SMCF\Quarantine, and excluded C:\Trend from the backup.
>
> But my backups continued to fail, because when you change the directory in
> eManager console, it doesn't move the existing quarantined files -- it
> just creates a new set of folders and puts new stuff in there. So I went
> through and manually deleted the files that were causing the backup
> failures. It was then that I noticed that I've got 14,740 folders and
> 10,299 files taking up 150 MB on disk in the old directory, c:\Program
> Files\Trend\SMCF\Quarantine.
>
> My questions:
>
> 1) If I go into the eManager console and change the "delete log files"
> setting from the default of "do not automatically delete log files" to
> "automatically delete log files older than X days," will that delete all
> those files and folders that build up in the Quarantine directory? Or are
> the log files something else?
>
> 2) If deleting the log files is different from deleting the
> ".original_eml_" files that build up in the Quarantine directory, how do
> you keep the quarantine directory from filling up all available space on
> the drive?
>
> 3) Is it safe for me to manually delete the entire c:\Program
> Files\Trend\SMCF\Quarantine folder (the former quarantine location)? How
> about manually deleting the existing quarantine location folders?
>
> I did check the C/S/M manual and Trend knowledge base before posting here
> and didn't find anything about this, but forgive me if I missed something
> obvious.
>

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