Re: Serious issue with Outlook 2003 and SBS 2003, I need help
From: David Elders (david_elders_at_hotmail.com.nospam)
Date: 09/27/04
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Date: Mon, 27 Sep 2004 14:16:06 +0100
Hi Jeff,
That is now EXACTLY what I was experiencing, including the trying everything
in the KB article and getting nowhere.
In absolute sheer desperation more than anything else here's what I did and
this worked for me - no guarantees it'll do so for you obviously but gotta
be worth a try!
1] Archived off everything from the other folders [it seems to just be the
Inbox itself that won't synch - sub folders seemed OK] to a PST file - set
it to something like 3 months for all folders in order to reduce the size of
the OST file [in case that was my issue]
2] Assigned full read/write/edit permissions to my Inbox for one other
specific user
3] From that other user's PC and copy of Outlook, accessed my Inbox [and did
see ALL the correct emails] and did the following:
a] created a sub-folder called something like 'temp test folder' or
something else memorable
b] manually copied everything from my Inbox to this folder
4] Went back to my PC and copy of Outlook, checked that I could see all the
emails now in the sub-folder and tried synching - it worked!
5] In order to check things fully, I manually started copying the emails
back from the temp folder to my Inbox, starting with a month at a time, then
week at a time and so on, trying to synch between each batch copy [so I
could determine which 'batch' any problem emails were in] - all copied back
OK. Still synching OK now.
6] Noticed that the Rules wouldn't start on my Inbox now so performed the
operation to clear the Rules - all OK now.
In the absence of anything else concrete I am assuming that 'something' in
the Rules became corrupted and it may have been this which caused the issue
with synching but this is a pretty flimsy guess overall really. There
appears to be an almost total lack of concrete information relating to
errors in synching with cached exchange mode for OL2K3 as opposed to OL2K
but maybe the fixes in that KB article work for most and I/we're just
unlucky!
Anyway, if you do decide to give any of this a try, post back with your own
findings.
As an alternative, I did for a while ditch cached exchange mode and run
using a standard OST file and synching to that manually. Couldn't use the
Junk Mail Filter in that set-up so used Spambayes for anti-spam which seemed
fine although was slower and took more management than the JMF.
Hope any of this helps you.
Regards,
David
"Jeff Kushen, MCSE" <jeffkushen@comcast.net> wrote in message
news:ORX7q1IpEHA.896@TK2MSFTNGP12.phx.gbl...
> OK, NOW I have sync issues. I tried all the steps in the KB article and
> still have the same results.
>
> Still open for ideas.
>
> Thanks!
>
> "David Elders" <david_elders@hotmail.com.nospam> wrote in message
> news:OUFqimxoEHA.3876@TK2MSFTNGP15.phx.gbl...
>> Hi Jeff,
>>
>> See my post in the microsoft.public.backoffice.smallbiz2000 newsgroup
>> headed SBS2K - OL2K3 - not synching Inbox for an update. With a bit of
>> luck I may be on the right track... time will tell...
>>
>> Regards,
>>
>>
>>
>> David
>>
>>
>>
>>
>> "Jeff Kushen, MCSE" <jeffkushen@comcast.net> wrote in message
>> news:uMjUKVioEHA.1300@TK2MSFTNGP12.phx.gbl...
>>> Well David,
>>>
>>> I have no sync issues at all. This is happening on 8 of 20 clients.
>>> Had no issues before upgrading from SBS2K and Outlook 2K.
>>>
>>> I don't care about cached mode on my workstations, but I need cached
>>> mode for my laptop users.
>>>
>>> Oddly enough, if I switch it to deliver email to a personal folder
>>> instead of keeping it in the INBOX, it does show all email. But my
>>> client wants to store it on the server for security. These laptop users
>>> have a habit of damaging their units. I have had to replace 2 already in
>>> the last 6 months.
>>>
>>> If you do call MS and get an answer, Id be happy to split the cost with
>>> you if the solution works for me as well. :-) I can paypal or ever
>>> western union the money to you. Unfortunately my client isn't willing
>>> to foot the bill, but it would be worth half of the $245 for the call to
>>> get this off my plate!
>>>
>>> Anyone else have any suggestions?
>>>
>>> Jeff Kushen, MCSE
>>>
>>>
>>> "David Elders" <david_elders@hotmail.com.nospam> wrote in message
>>> news:eHCVm%23goEHA.132@TK2MSFTNGP14.phx.gbl...
>>>> Hi Jeff,
>>>>
>>>> We have the same issue with 1 of 7 OL2K3 clients on our SBS2K box. No
>>>> resolution despite trying lots of ideas. Interesting to note that its
>>>> also happening on SBS2K3, however.
>>>>
>>>> In general, check the synch issues folder [using Folder List] and look
>>>> for an error message[s]. Prob provide a URL to an MS document telling
>>>> you how to re-create the OST file [possibly corrupted]. Ensure your
>>>> Outlook is running Cached Exchange Mode in Unicode format [if not
>>>> you'll have a 2Gb limit rather than 20Gb on the OST file size, which
>>>> can be 60-80% more than the Exchange mailbox size].
>>>>
>>>> You can still run Outlook using Offline Folders and synch over a VPN
>>>> but its not nearly as network-effective and you lose nice features like
>>>> the Junk Mail Filter [which you can get around with SBS2K3 by using the
>>>> Intelligent Mail Filter on the SBS box itself] and the ability to
>>>> disconnect and reconnect on the fly and Outlook doesn't mind.
>>>>
>>>> Real PITA and despite trying lots of things we've had nothing
>>>> approaching a reliable solution. To be honest, we're getting very close
>>>> to just making a chargeable support call to MS to try to resolve this
>>>> instead of spending [and wasting] more time and cost attempting to
>>>> resolve it through groups and knowledge base searches.
>>>>
>>>> Regards,
>>>>
>>>>
>>>>
>>>> David
>>>>
>>>>
>>>>
>>>>
>>>> "Jeff Kushen, MCSE" <jeffkushen@comcast.net> wrote in message
>>>> news:O7Y$iXeoEHA.2784@TK2MSFTNGP14.phx.gbl...
>>>>> Here is a weird one.
>>>>>
>>>>> All clients are on Outlook 2003, and the server is SBS2003 of course.
>>>>> Now if I run the clients in cached mode, they cannot see any emails.
>>>>> NONE. If I take them out of cached mode, its fine.
>>>>>
>>>>> This is ok for the workstations in the office. But what about my
>>>>> laptop users who need to work offline?
>>>>>
>>>>> Any ideas are GREATLY appreciated. I have been working on it for 2
>>>>> weeks now and I cant make any headway at all!
>>>>>
>>>>> Jeff Kushen, MCSE
>>>>> jeff@upgradesystems.net
>>>>> Direct Replies welcome!
>>>>> (440) 308-1311
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>
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