Re: Serious issue with Outlook 2003 and SBS 2003, I need help

From: David Elders (david_elders_at_hotmail.com.nospam)
Date: 09/25/04


Date: Sat, 25 Sep 2004 17:06:34 +0100

Hi Jeff,

See my post in the microsoft.public.backoffice.smallbiz2000 newsgroup headed
SBS2K - OL2K3 - not synching Inbox for an update. With a bit of luck I may
be on the right track... time will tell...

Regards,

David

"Jeff Kushen, MCSE" <jeffkushen@comcast.net> wrote in message
news:uMjUKVioEHA.1300@TK2MSFTNGP12.phx.gbl...
> Well David,
>
> I have no sync issues at all. This is happening on 8 of 20 clients. Had
> no issues before upgrading from SBS2K and Outlook 2K.
>
> I don't care about cached mode on my workstations, but I need cached mode
> for my laptop users.
>
> Oddly enough, if I switch it to deliver email to a personal folder instead
> of keeping it in the INBOX, it does show all email. But my client wants
> to store it on the server for security. These laptop users have a habit
> of damaging their units. I have had to replace 2 already in the last 6
> months.
>
> If you do call MS and get an answer, Id be happy to split the cost with
> you if the solution works for me as well. :-) I can paypal or ever
> western union the money to you. Unfortunately my client isn't willing to
> foot the bill, but it would be worth half of the $245 for the call to get
> this off my plate!
>
> Anyone else have any suggestions?
>
> Jeff Kushen, MCSE
>
>
> "David Elders" <david_elders@hotmail.com.nospam> wrote in message
> news:eHCVm%23goEHA.132@TK2MSFTNGP14.phx.gbl...
>> Hi Jeff,
>>
>> We have the same issue with 1 of 7 OL2K3 clients on our SBS2K box. No
>> resolution despite trying lots of ideas. Interesting to note that its
>> also happening on SBS2K3, however.
>>
>> In general, check the synch issues folder [using Folder List] and look
>> for an error message[s]. Prob provide a URL to an MS document telling you
>> how to re-create the OST file [possibly corrupted]. Ensure your Outlook
>> is running Cached Exchange Mode in Unicode format [if not you'll have a
>> 2Gb limit rather than 20Gb on the OST file size, which can be 60-80% more
>> than the Exchange mailbox size].
>>
>> You can still run Outlook using Offline Folders and synch over a VPN but
>> its not nearly as network-effective and you lose nice features like the
>> Junk Mail Filter [which you can get around with SBS2K3 by using the
>> Intelligent Mail Filter on the SBS box itself] and the ability to
>> disconnect and reconnect on the fly and Outlook doesn't mind.
>>
>> Real PITA and despite trying lots of things we've had nothing approaching
>> a reliable solution. To be honest, we're getting very close to just
>> making a chargeable support call to MS to try to resolve this instead of
>> spending [and wasting] more time and cost attempting to resolve it
>> through groups and knowledge base searches.
>>
>> Regards,
>>
>>
>>
>> David
>>
>>
>>
>>
>> "Jeff Kushen, MCSE" <jeffkushen@comcast.net> wrote in message
>> news:O7Y$iXeoEHA.2784@TK2MSFTNGP14.phx.gbl...
>>> Here is a weird one.
>>>
>>> All clients are on Outlook 2003, and the server is SBS2003 of course.
>>> Now if I run the clients in cached mode, they cannot see any emails.
>>> NONE. If I take them out of cached mode, its fine.
>>>
>>> This is ok for the workstations in the office. But what about my laptop
>>> users who need to work offline?
>>>
>>> Any ideas are GREATLY appreciated. I have been working on it for 2
>>> weeks now and I cant make any headway at all!
>>>
>>> Jeff Kushen, MCSE
>>> jeff@upgradesystems.net
>>> Direct Replies welcome!
>>> (440) 308-1311
>>>
>>
>>
>
>



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