Re: Can't Receive e-Mail from Exchange on SBS 2003

From: Moloy Tandon [MSFT] (v-2molot_at_mssupport.microsoft.com)
Date: 09/23/04


Date: 22 Sep 2004 23:42:04 -0700

Hi Roger!!

The first thing we need to check for is whether the Port 25 is open on
the SBS 2003 for incoming request.

How are we receiving emails from the Internet...??
Are you hosting your own emails or using a POP3 Connector to download
emails from your ISP's POP3 accounts...??

How many NICs are on the SBS...??
Are we running ISA on the SBS...??
Is there any other firewall like Router/Hardware firewall..??

Can you please post the IP configuration from the SBS and the name of
your Internet Email Domain (or Public IP address)...??

You can use the following online tool to check for incoming port and
also make sure the that the MX records are pointing to correct IP
address.

http://dnsreport.com/

http://www.checkdns.net/quickcheck.aspx

Hope this helps!!

Moloy Tandon
Microsoft Enterprise Platform Support
Small Business Server Team

"Roger Leininger" <rleininger@landrusoftwaresolutions> wrote in message news:<OwMIEYRoEHA.3792@TK2MSFTNGP11.phx.gbl>...
> Over the week-end I helped a friend install SBS 2003 on a new server. He
> had previously been running SBS 2000 but a server motherboard failure killed
> the server. Nothing was migrated so this is essentially a brand new
> installation.
>
> I ran the wizard to configure e-mail and internet connection. Everything
> seems to be working properly except the exchange server is not receiving and
> distributing any e-mail from outside the local area network. Everyone
> logged in can send e-mail, but no one is receiving any. He has his own
> domain name, and was receiving e-mail via Exchange running on the previous
> server until it failed. The clients are all Windows 98 SE, so they are
> using the Outlook 2000 client.
>
> Any suggestions for what we might look at to resolve this problem would be
> greatly appreciated.



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