Re: SBS 2000 Shares Disappear

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: MarkSr (anonymous_at_discussions.microsoft.com)
Date: 09/22/04 

Date: Wed, 22 Sep 2004 13:51:06 -0700

Greetings Marina,

I *always* have a secondary DNS server.
This has been a standard implementation for many networks.
Of course, I am always open to learn new things.
I would appreciate any links, TID's, etc... that may help
to clarify this for me as I see no problem with it.

Back to my issue,
I am *very* confident that the DNS configuration has
nothing to do with what is happening on this server. Name
resoultion and other features continue to function
properly, it's just the shares that go away. The more I
think about it the more lanman params seem suspect. Event
logs are incomplete to say the least, often blank during
the times the shares "disappear". Also note this server
was fine for almost a year prior to the main application
conversion (from ClubTec to Jonas).

As I said before, the Jonas app is VERY chatty. I have
noticed that the application "Jonas" can send 7 to 12
print jobs in a single second. At the same time many small
files are being opened by the workstations. I have had
similar experiences years ago on Netware servers where
locks and opens had to be tweaked and I am thinking
something similar here, though I have not had to do this
on a 2000 Server of any colour, ever. I believe the
hardware is not at fault either. This is a Compaq ML350
2GB RAM RAID5 array that never had any issue prior to this
application "Jonas" being installed.

I am currently trying to find out if this app is pure 32-
bit or if there are 16-bit components as I recall there
are some differences in the tweaks depending.

Any input or direction you can offer will be greatly
appreciated.

Best,
~M

 

>-----Original Message-----
>DNS should ***only*** point to your server-IP, so take
out those external
>DNS-numbers on the server and the clients.
>
>--
>Regards,
>
>Marina
>Microsoft SBS-MVP
>
><anonymous@discussions.microsoft.com> schreef in bericht
>news:3bd101c4a0b0$787cf580$a501280a@phx.gbl...
>> Greetings Doug,
>>
>> I will try to answer your questions inline as best I
can...
>>
>> > Do the clients point to the server for DNS?
>> Yes, the primary DNS is the server and their secondary
is
>> external. These are hard-coded setting, as are the IP
>> addresses of the hosts themselves.
>>
>> > When the shares become inaccessible, do they show up
on
>> the server when you do a net share inside a command
prompt?
>> I do not know, I have only gotten as far as creating
batch
>> files to /delete and recreate the shares. I had the
client
>> run this batch file prior to rebooting last this
happened
>> (yesterday) and recreating the shartes did not restore
>> connectivity, the reboot of the server was still
required.
>>
>> > Is it all shares or just ones that were created in
>> addition to the SBS shares?
>> This is all shares. There is a share called "Shared",
>> another called "Programs", and another called "Jonas".
>> Jonas is the application, a club management package,
that
>> seemed to introduce this issue. All shares disappear,
yet
>> Internet and IP reachability (ping) remain functional.
>> This is what got me thinking the server service may be
>> involved, like half-opens or something?
>>
>> ...More on Jonas. It's a very chatty application,
admitted
>> to be so by the vendor. Running it's own database with
>> lots of little files being open on over a dozen
>> workstations at the same time, stuff like that. The
former
>> app was SQL-based and we had no issue such as this. I
have
>> three (3) Cisco 2950's connecting everything so I can be
>> pretty sure it's not a "bad host". The server is on GigE
>> with all others on FastE. Very few machines show any
>> errors and the server port itself is immaculate,
>> absolutely no errors. Antivirus has been configured to
>> exclude the Jonas application.
>>
>> I have a few ?'s for you:
>>
>> 1. If we are no longer using SQL Server should I
uninstall
>> it?
>>
>> 2. Your thoughts on adding a stop/start on the server
>> service to a batch file so the client can troubleshoot.
>>
>> 3. Though there is no distinct pattern (every few days,
>> but twice in the last 4 days) it seems like it may be
some
>> sort of file lock or potential resource issue. Going
>> beyond files/buffers on the workstation side what else
can
>> we do on the server side to tweak this? I recall having
to
>> increase file locks and connections on Netware many
times
>> in the past.
>>
>> 4. Would it help if I sent some config info directly
from
>> the server and/or had your support site scan for
whatever
>> may be useful to you?
>>
>> 5. Why would there be no event log entry for this? Is
>> there a way I can "adjust" for greater detail while we
are
>> debugging this?
>>
>> 6. I started to open a case online for professional
>> support ($99.) yesterday, the site took my credit card
>> info but I never got past the form where the detail is
>> added. Who should I contact to get this clarified (have
I
>> been billed, is a case open, etc...)
>>
>> Thank You again!
>>
>> I look forward to your reply.
>>
>> ~Mark
>
>
>.
>

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