Re: Server semi-shutdown

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Andrew H (ajhpms_at_hotmail.com)
Date: 09/21/04

  • Next message: Danny Crone: "Re: SBS2003 Exchange 2003 SP1 "Local delivery" SMTP queue filling up" 
    Date: Tue, 21 Sep 2004 10:18:50 +0200

    Hi Les:

    I'm also using a USB 2.x PCI card.

    But backup seems to complete in a reasonable time, there are no related DNS
    errors or obvious timeouts in the logs, and the USB drive hasn't been
    detached from the server for quite a while. There still might be a USB
    issue, but it doesn't quite sound the same as yours.

    Regards

    Andrew

    "Les Connor" <les.connor@DEL.cfive.ca> wrote in message
    news:Ojxm8hxnEHA.2024@TK2MSFTNGP09.phx.gbl...
    > Andrew,
    >
    > I've seen a problem that sounds very similar - using USB for backup.
    >
    > The server had USB 1.1 integrated, and a USB 2.x pci card was added, and
    > the backup drive connected to it. Twice, the USB sybsystem seemed to get
    > confused. The system believed the USB drive was connected to the 1.1, when
    > in fact it was connected to the 2.0 card. The backup ran (I have no idea
    > how), but a backup that started at 11:00 pm and normally completed within
    > 2 hours, was still running at 8:00 am in the morning. The SBS was
    > extremely sluggish, users were faced with very long waits to log in, and
    > couldn't do anything once logged in.
    >
    > There were numerous DNS errors logged, 4015, 4016, relating to timeouts.
    > There were also other events logged relating to timeouts.
    >
    > The solution in this case was to disable the integrated USB in bios, and
    > also to keep the USB drive permanently connected to the server. A second
    > USB drive is connected on schedule, and the most recent backup file is
    > copied from the permanent drive to the second drive for off-site storage.
    >
    > So, suspect the USB/backup configuration. If the server only reacts this
    > way during/after a backup, then you have the cause and then need to find a
    > solution.
    >
    > --
    > Les Connor
    > -------------------------------------
    > SBS Rocks !
    >
    >
    >
    > "Andrew H" <ajhpms@hotmail.com> wrote in message
    > news:OyTkASvnEHA.2576@TK2MSFTNGP10.phx.gbl...
    >> I've been experiencing a problem with an SBS2003 server the last several
    >> weeks, apparently during the weekend. Each Monday the server is
    >> non-responsive - the mouse moves, but nothing will open and there is no
    >> response to Ctrl-Alt-Del. The task bar is shown in outline, with the
    >> buttons inaccessable - Explorer is frozen.
    >>
    >> However, I am able to login at a workstation, use files on the server,
    >> connect to the Internet using the server's ISA, and use the Event Viewer
    >> to look at the server's event logs. Remote desktop access to the server
    >> freezes and Companyweb won't open, but Outlook opens and connects to the
    >> server.
    >>
    >> On the server, I eventually have no choice but to hard reset on Monday
    >> morning. Once the server restarts, everything is back to normal. I
    >> can't see anything in the event logs that explains the problem, except
    >> for the fact that the server believes it was shut down the previous
    >> Friday, not on the Monday it was actually shut down. There is nothing in
    >> any of the event logs between the "Friday" shutdown and the restart on
    >> Monday.
    >>
    >> I also had the experience of working late one Friday evening, keeping an
    >> eye on the workstation's clock to get an idea of time. After what seemed
    >> a few hours activity, according to the workstation and the server it was
    >> approximately 10pm - but the sun was rising outside, and the real time
    >> was somewhere around 6am. I had inadvertently worked through the night
    >> because I relied on the server clock. My guess is that the clock
    >> gradually slowed down during the evening to the point it hardly moved,
    >> and somehow this must be another aspect of the server semi-shutdown.
    >>
    >> The only thing I can think of that has changed in the last few weeks
    >> relating to the weekend is that the backup wizard has been scheduled to
    >> do a backup to a new external USB 2.0 Iomega HDD at 4am on Friday
    >> mornings. This backup completes, according to the logs, and I've done
    >> manual full system backups without any issues.
    >>
    >> Server and workstations are fully patched (HFNetChk Pro) and have been
    >> scanned using latest Antivirus signatures.
    >>
    >> I know time flows differently for Microsoft systems than in the real
    >> world, but this is ridiculous.
    >>
    >> Any suggestions as to next step, please?
    >>
    >
    >

  • Next message: Danny Crone: "Re: SBS2003 Exchange 2003 SP1 "Local delivery" SMTP queue filling up"

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