Re: SBS 2003 and Veritas Backup Exec 9.1 for SBS

From: Kevin Weilbacher [SBS-MVP] (kweilbacMVP_at_gte.net)
Date: 08/28/04


Date: Fri, 27 Aug 2004 20:01:48 -0400

thanks for the post and heads up, Mark.
We'll add your advice it into one of our blogs for safe keepings!

-- 
Kevin Weilbacher [SBS-MVP]
"The days pass by so quickly now, the nights are seldom long"
"Mark Fulton" <markf@thescinc.com> wrote in message 
news:F4E4A317-3A5F-4D21-9CAA-ECC8594FADF4@microsoft.com...
>I have been using Veritas BackUp exec for some time on my Win2K network and
> with the installation of the SBS2003 forest/domain, I bought the new 9.1
> version for SBS. Very cost effective, easy back up and restore of Exchange
> and SQL (including single message restore), etc.
>
> After installation of 9.1 and reboot was I surprised with a 'Blue Screen 
> of
> Death' (glad NOT to see too many of those anymore!). I was able to get
> SBS2003 back up by choosing 'Last known good...' option from the F8 key
> press. DNS was initially muddled up but righted itself after a few 
> moments.
> Unfortunately, there is no free phone support for such a disaster(left
> Veritas customer support a word about that), but their e-mail response was
> about one hour.
>
> To make a long story short, if you are using a SCSI tape drive, you should
> see the document http://support.veritas.com/docs/261728 before installing
> Backup Exec. Basically, there is a hotfix required from Microsoft 
> (Q838894),
> and two fixes from Veritas (see the above link). Follow the directions and 
> it
> was fixed.
>
> Hopefully, this will prevent the panic for someone!
> -- 
> Best Regards,
>
> Mark 


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