SBS 2003 and Veritas Backup Exec 9.1 for SBS

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From: Mark Fulton (markf_at_thescinc.com)
Date: 08/27/04 

Date: Fri, 27 Aug 2004 15:49:10 -0700

I have been using Veritas BackUp exec for some time on my Win2K network and
with the installation of the SBS2003 forest/domain, I bought the new 9.1
version for SBS. Very cost effective, easy back up and restore of Exchange
and SQL (including single message restore), etc.

After installation of 9.1 and reboot was I surprised with a 'Blue Screen of
Death' (glad NOT to see too many of those anymore!). I was able to get
SBS2003 back up by choosing 'Last known good...' option from the F8 key
press. DNS was initially muddled up but righted itself after a few moments.
Unfortunately, there is no free phone support for such a disaster(left
Veritas customer support a word about that), but their e-mail response was
about one hour.

To make a long story short, if you are using a SCSI tape drive, you should
see the document http://support.veritas.com/docs/261728 before installing
Backup Exec. Basically, there is a hotfix required from Microsoft (Q838894),
and two fixes from Veritas (see the above link). Follow the directions and it
was fixed.

Hopefully, this will prevent the panic for someone! 

-- 
Best Regards,
Mark

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