Re: Remote Desktop Connect to client won't work

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From: Mario (mariogeorgiou_at_hotmail.com)
Date: 08/26/04 

Date: Thu, 26 Aug 2004 17:47:05 +0100

Can you connect to their PCs when they are off site....from another LAN
based PC?

You say you have tried this from the server, and I assume it did not work
there.

Of course, I suppose that RWW and VPN have ports open and forwarded to the
LAN Server.

If I understand you, some of the appropriate ports on your router would be
configured for this.

Are the Outgoing ports enabled in the same way - they are usually set to
allow all outgoing traffic, but obviously something is stopping it.

Do you have ISA installed? or even your router (if you have one), is this
allowing the appropriate ports and protocols to pass through??

Is XP SP2 related to this? Did this scenario ever work? If it has never
worked, I wouldn't suspect XP SP2, but if it stopped working at that point,
then it could be suspicious. If it works inside the LAN then the local PCs
can't be the issue, but when they work outside, you are going through a
router (maybe if you have one) and ISA (if it is installed)

considering your situation, I would look at these "components" next.
Hope this helps in some way
regards
Mario

"Paul Proefrock" <proefrock@NO_heartlandgroup_JUNKMAIL.com> wrote in message
news:eTtx6aviEHA.2808@TK2MSFTNGP10.phx.gbl...
> Steve,
> I have a couple guys who routinely work off-site. They are not very
> computer literate and often get themselves in trouble. I want to be able
> to access their machines to fix/repair
>
> Paul Proefrock
>
> "Steve Foster [SBS MVP]" <steve.foster@picamar.co.uk> wrote in message
> news:xn0dmg8cyqscm8000@msnews.microsoft.com...
>> Paul Proefrock wrote:
>>
>>> Steve,
>>> Clients were loaded and configured to SP2, before connecting to
>>> SBS2003. Remote Desktop and firewall is turned on and configured by
>>> ConnectComputer.
>>>
>>> The client can connect via VPN or RWW just fine. The Server will see
>>> and connect to the client fine, when it is physically connected to
>>> the LAN. When I go off-site, client will still connect but Server
>>> will not connect to client
>>
>> What are you looking to have the server connect to the client *for* ?
>> And why would it be necessary when the client is off-LAN?
>>
>> --
>> Steve Foster [SBS MVP]
>> ---------------------------------------
>> MVPs do not work for Microsoft. Please reply only to the newsgroups.
>
>

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