Re: Remote Web Workspace Problem

From: David Copeland [MSFT] (davidcop_at_online.microsoft.com)
Date: 08/26/04


Date: Thu, 26 Aug 2004 00:57:38 -0500

Armand,

Cool!! Glad to hear it's working.. The ports used for companyweb/RWW are
listed in Appendix C of the Getting Started guide.. You should be able to
download it from

http://download.microsoft.com/download/9/a/3/9a306a75-e7da-461f-996d-7b93e09948ee/10_APPENDIX_C_Network_Configuration_Settings.doc

http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=483b6e22-8ed2-420b-915e-96d469347fb2#filelist

-- 
Hope that helps,
David Copeland
Microsoft Small Business Server Support
This posting is provided "AS IS" with no warranties, and confers no rights.
Newsgroups:
SBS v4.x : microsoft.public.backoffice.smallbiz
SBS 2000: microsoft.public.backoffice.smallbiz2000
SBS 2003: microsoft.public.windows.server.sbs
"guru" <guru@discussions.microsoft.com> wrote in message 
news:81A8BE39-EB9B-4367-9E12-B99A68177BF8@microsoft.com...
> David,
> Thank you for your quick detailed response.
> It worked like a charm, for both the remote desktop and the help desk.
> While I am going to document your response and archive for future 
> reference,
> might you know where (a link) there is some documentation on that 
> regarding
> teh required ports for Remote Web workspace?
>
> Agin,
> Thanks Alot,
>
> Armand
>
> "David Copeland [MSFT]" wrote:
>
>> Be sure that TCP Port 444 is open/passed back to the SBS server and is 
>> open
>> on the SBS server.  TCP Port 444 is the port used to get to the 
>> companyweb
>> site/help desk/administering the companies internal Web site.   For the
>> Remote Desktop portion you will need to make sure that TCP Port 4125 is
>> open/passed to the SBS server..
>>
>> Assuming that if you are on an internal client that these work properly?
>>
>> -- 
>>
>> Hope that helps,
>> David Copeland
>> Microsoft Small Business Server Support
>>
>> This posting is provided "AS IS" with no warranties, and confers no 
>> rights.
>>
>> Newsgroups:
>> SBS v4.x : microsoft.public.backoffice.smallbiz
>> SBS 2000: microsoft.public.backoffice.smallbiz2000
>> SBS 2003: microsoft.public.windows.server.sbs
>>
>>
>> "guru" <guru@discussions.microsoft.com> wrote in message
>> news:FAD4FDFC-E6D7-4A8A-978E-CC7DDEEBB901@microsoft.com...
>> > Hello,
>> > I am running 2003 sbs fairly smoothly for the past month or so,
>> > I am not sure of my configurations are all proper.
>> > My issue is that while externally I can successfully connect to my 
>> > remote
>> > web workspace, some of the links give me the "action cancelled" page
>> > similar
>> > to a 404.
>> > The links that end up with the "action cancelled" page are:
>> > -Monitor Help Desk
>> > -Administer the company's internal Web site
>> >
>> > I have unchecked the: I'm using a public or shared computer upon login.
>> >
>> > Using my same user credentials, I can access these links on the LAN 
>> > when
>> > working from in the office.
>> >
>> > In addition, my user account is part of the admin group.
>> > Externally when select:
>> > -Connect to Server Desktops
>> > -Connect to Client Desktops
>> > the links will work and show available workstations or servers on the
>> > network.
>> > But when I attempt to connect to any of the nodes I get the following
>> > error
>> > message:
>> >
>> > The client could not connect to the remote computer. Remote connections
>> > might not be enabled or the computer might be too busy to accept new
>> > connections.  It is also possible that newtwork problems are preventing
>> > your
>> > connection.  Please try connecting again later.  If this problem 
>> > continues
>> > to
>> > occur, contact your administrator.
>> >
>> > This message is strange because, I can externally connect to the same
>> > workstations or server using the Remote Desktop Client.  So I figure it
>> > must
>> > be a configuration issue.
>> >
>> > Do any of the symptoms raise a flag as to what I may be doing wrong?
>> >
>> > Thank You
>> >
>>
>>
>> 


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