Re: Help! Backup failing because of shadow copy...
From: Jonathan Kok (jonathankok_at_hsheat.com)
Date: 08/20/04
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Date: Fri, 20 Aug 2004 10:31:26 -0400
Do you have SQL Server installed? If any of the databases are set to
anything but 'Simple' mode, VSC will fail.
http://support.microsoft.com/default.aspx?scid=kb;en-us;828481
"Matthew Gibbons" <mNhOg@tSaPoAsMe.co.uk> wrote in message
news:urrfxFphEHA.1964@tk2msftngp13.phx.gbl...
> About 6 weeks ago, I installed a new SBS2K3 netowrk for a client.
> Everything has gone well, but recently (past 2 weeks) the nightly backup
> has been failing.
>
> The problem seems to be that creating the volume shadow copy fails with
> error code 800423f2. Backup then reverts to non-shadow copy backup mode,
> which means that files that are currently in use are not backup up, but
> skipped.
>
> I have read
> http://support.microsoft.com/default.aspx?scid=kb;en-us;833167, which
> describes reasons why volume shadow copy should fail, and this may be the
> reason for my problem, but right now I am not totally convinced - I have
> checked the volume shadow copy writers list, as described in KB833167,
> using vssadmin, but there are no problems are evident. I have also scoured
> the application event logs, and again, no errors for the volume shadow
> copy service are logged.
>
> I am assuming that volume shadow copy is run as part of backup, since the
> normal scheduled volume shadow copy seems to work (no errors/warnings in
> the event log). I am also assuming that the volume shadow copy is done on
> the fly, since when the backup is scheduled to run, the tape drive starts
> spooling. If this is the case, could the issue be with the configuration
> of the hard drive and tape drive? We have an 80GB IDE drive as the primary
> master, and a Travan IDE tape drive as secondary slave. The reason I ask
> this is that our own SBS2K3 server is exactly the same hardware, with the
> exception of having a SCSI tape drive as opposed to the IDE one in my
> client's.
>
> Has anyone else had a similar problem with backup? And if so, how was it
> resolved?
>
> If it is a case of just applying this hotfix, please let me know.
>
> Any help would be appreciated, by both my client and me!
>
> Cheers,
> Matthew
>
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