Re: Trend ScanMail for Exchange

From: Trevor OE News (_at_)
Date: 08/11/04 

Date: Wed, 11 Aug 2004 09:55:16 -0500

According to Trend, you should install the exchange service pack 1st. I
ended up having to reinstall scanmail after exchange sp1. My situation was
perhaps unique, but it would still be better, having the option, to go ahead
and install sp1 first.

Here is a cut-and-paste from an email I got from Trend tech support...
======================================
Problem:

ScanMail issues after installing Service Pack for Exchange 2003.

Solution:

Please be informed that it is always a protocol to install ScanMail AFTER
installing the ServicePack for Exchange.

If you would install a Service Pack for Exchange, you need to re-install
ScanMail. This is because ScanMail requires a ServicePack installation
before ScanMail is installed.

When you have applied the ServicePack, ScanMail was not updated of the
ServicePack 1 update.

To solve this, un-install ScanMail and re-install ScanMail.

This is a known issue.
=====================================

-Trevor

"bob" <bob4sold@yahoonospammail.com> wrote in message
news:OZE%23sP6fEHA.3536@TK2MSFTNGP12.phx.gbl...
> SBS 2003 standard 2 NIC's and hardware firewall, all clients on XP Pro and
> patched up to Sp1.
>
> Thanks to all the posts and install instructions I have purchased and
> installed C/S/M. There is an option to install ScanMail for Exchange. I
> have not installed Sp1 or the SBS patch yet but plan too soon.
>
> Should I install the Sp and patch first? Do I need to do a separate
> backup
> of exchange or is the nightly backup OK? How do I do just an exchange
> backup only if that is needed? I'm thinking I should reboot the server
> twice before the Sp install and then twice after the install. Or is this
> too much?
>
> Thanks in advance for your help.
>
>

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