Re: Sharepoint re-install failure
From: Jeff L (newsgroupsremoveandunderscore_jeff_at_availabletech.net)
Date: 07/23/04
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Date: Fri, 23 Jul 2004 08:27:00 -0400
Thanks Eric for posting that.
When that situation arose in the past for me I was in exactly the same
situation as Eric. I applied that exact procedure you just mentioned and
still companyweb did not reinstall properly. Can you recommend what you do
in the situation where you have uninstalled, deleted registry, renamed
database, reinstalled, all a long having had patch 832880 installed. - One
thing I did notice is that the registry keys were not recreated -
In the situation I was in I thought it was a problems with the install of
the patch and tried uninstalling and then reinstalling it. Don't try this
because that patch would not reinstall after having been uninstalled. In any
event Eric and Curt, I know that you can go through this whole procedure and
still not have a working company web. We actually took an image of that
original box and worked on solving that problem for quite some time in our
lab. Although we eventually did find some ways to get it running we
eventually felt it was better to recommend a reinstall in that situation.
Unless you have additional information Eric, I would recommend the same to
Curt.
Curt, if you do go down the path recommended by Eric please note if the
registry entries are recreated, if the database folder is recreated and if
contents exist in the folder. It would be good to have you feedback on the
results of you following this procedure. Also, do you by chance happen to be
using the MSDN version of the product which came out in May 2004?
Regards,
Jeff Loucks
Available Technology ®
Solutions For Professionals ®
www.availabletechnology.com
""Eric Sun [MSFT]"" <v-ericsu@online.microsoft.com> wrote in message
news:NH4HG5FcEHA.3208@cpmsftngxa06.phx.gbl...
> Hi Curt,
>
> Thanks for posting here.
>
> Have you tried the suggestions by Marina to totally reinstall the
sharepoint service? I list the detailed steps for your reference.
>
> I. Uninstall Intranet
>
> 1. Click Start, click Control Panel, and then click Add or Remove
Programs.
> 2. Select Windows Small Business Server 2003 and then click Change/Remove.
The Setup Wizard appears.
> 3. Click Next to start the wizard.
> 4. On the Windows Configuration page, click Next.
> 5. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Intranet component to
> Remove, and then click Next.
> 6. On the Component Summary page, click Next.
> 7. Click Finish.
>
>
> II. Uninstall Microsoft SQL Server Desktop Engine (SHAREPOINT)
>
> In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
(SHAREPOINT) and then click Remove. A dialog box
> appears. To confirm that you want to remove, click Yes.
>
>
> III. Delete Registry Keys
>
> 1. Delete
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Intranet
> 2. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
Server\SHAREPOINT
> 3. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server
Extensions\Ports\Port /LM/W3SVC/4:
> (Do not delete "Port /LM/W3SVC/1:" because it is FronPage Server Extension
2002 which is installed on the Default WebSite. If you
> see additional "Port /LM/W3SVC/X:", backup and then remove them)
>
>
> IV. Delete IIS Virtual Directory
>
> 1. Delete SharePoint Central Administration (Do Not Delete Microsoft
SharePoint Administration. It belongs to FronPage Server
> Extension)
> 2. Delete Companyweb
>
> Note: If AV software install any extra IIS virtual directory, also remove
them if possible. They sometimes use port 8081 which will
> conflict with our SharePoint Central Administration virtual directory.
>
>
> V. Delete Application Pool
>
> There should be only 4 application pools (DefaultAppPool,
ExchangeApplicationPool, ExchangeMobileBrowseApplicationPool, and
> MSSharePointAppPool). Besides those 4, delete all the extra.
>
> VI. Rename Folders
>
> 1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT
> 2. Rename C:\Inetpub\companyweb
>
>
> VII. Install the intranet component
>
> 1. In Add or Remove Programs, select Windows Small Business Server 2003
and then click Change/Remove. The Setup Wizard
> appears.
> 2. Click Next.
> 3. On the Windows Configuration page, click Next.
> 4. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Intranet component to
> Install, and then click Next.
> 5. On the Logon Information page, click Next.
> 6. On the Component Summary page, click Next.
> 7. Click Finish.
>
>
> VIII. The Installation should still fail, then apply the patch located at:
http://www.microsoft.com/downloads/details.aspx?
> FamilyId=CB7E90A1-DE9D-4A83-85F8-951E9F055BF0&displaylang=en
>
> Hope that helps.
>
> Best Regards,
>
> Eric Sun,
> MCSE2000 / MSCA / MCDBA
> Microsoft Partner Support Professional
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via
> your newsreader so that others may learn and benefit
> from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> | From: "Curt" <friendly_curt@hotmail.com>
> | Subject: Re: Sharepoint re-install failure
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> | Message-ID: <u3cpvRCcEHA.1356@TK2MSFTNGP09.phx.gbl>
> | Newsgroups: microsoft.public.windows.server.sbs
> | Date: Thu, 22 Jul 2004 12:45:25 -0700
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> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | Hi Jeff,
> |
> | Thank you for the hand. I had already read all these articles and none
> | helped. Our server is patched to all that came out up until yesterday
> | and I already had CD 3 replaced by MS. When I try to repair using the MS
> | SharePoint Services change in the Add/Remove applet I get the error
> | message I described. When I tried using the Windows Small Business
> | Server 2003 in maintenance mode it fails, and error log shows that I
> | already have a version installed that is incompatible. I believe the
> | problem is with a corrupt security file. Anyway I will try a couple more
> | things but I believe in the end I will have to remove and re-install. So
> | far I had more to teach consultants than to learn, so they won't help
> | much. Oh, well! So is life.
> |
> | Thanks again,
> |
> | Curt
> |
> | "Jeff L" <newsgroupsremoveandunderscore_jeff@availabletech.net> wrote in
> | message news:eXGXAn$bEHA.808@tk2msftngp13.phx.gbl:
> | > Curt,
> | >
> | > Your in deep now... the proper way to uninstall and reinstall
companyweb
> | > is
> | > through add remove programs SBS2003 > Intranet Components. The are
> | > several
> | > KBs that will potentially help you:
> | >
> | > How to remove and how to install the Windows Small Business
Server
> | > 2003
> | > SharePoint Services Companyweb Web site
> | > (829114) - This step-by-step article describes how to remove and
how
> | > to
> | > install the Microsoft Windows SharePoint Services Companyweb Web site
> | > for
> | > Microsoft Windows Small Business Server 2003. Remove the Windows
> | > SharePoint
> | > Services Companyweb Web site for Windows...
> | >
> | >
> | > You cannot successfully install the intranet component or connect
> | > to
> | > http://companyweb in Windows Small Business Server 2003
> | > (832880) - During the intranet component portion of Microsoft
> | > Windows
> | > Small Business Server 2003 Setup, you may receive the following error
> | > message: An error occurred while installing Windows SharePoint
Services
> | > and
> | > creating your Intranet site. Additionally, you...
> | >
> | >
> | > How to back up and restore http://companyweb data in Windows
Small
> | > Business Server 2003
> | > (829112) - This article discusses how to back up a Windows
> | > SharePoint
> | > Services http://companyweb database in Microsoft Small Business Server
> | > 2003
> | > and how to restore the database back to the original server. You can
do
> | > the
> | > backup and the restore operations by...
> | >
> | >
> | >
> | > You will also want to ensure your server is properly patched as the
> | > orginal
> | > problem was probably due to improper patching. Finally when did you
buy
> | > the
> | > server... old installs had some bad files. Consider using a consultant
> | > to
> | > fix this issue as it is one of the more complex problems to resolve.
> | >
> | > Jeff Loucks
> | > Available Technology (r)
> | > Solutions For Professionals (r)
> | > www.availabletechnology.com
> | >
> | >
> | > "Curt" <friendly_curt@hotmail.com> wrote in message
> | > news:#yyfQf$bEHA.1408@TK2MSFTNGP12.phx.gbl...
> | > > Our SBS came pre-installed by Dell. Initially all sharepoint
services
> | > > were working fine. I finally found the time to start working on the
> | > > Companyweb but the browser couldn't find the home page anymore.
> | > >
> | > > I used the Add Remove Programs applet to repair the Microsoft
Windows
> | > > Sharepoint Services 2.0. At one point it asks for the installation
> | > > files. I browsed to the directory in the CD where STS.msi is but got
> | > > the
> | > > message:
> | > >
> | > > The file "w:\SBS\CLIENTAPPS\SHAREPT\STS.MSI" is not a valid
> | > > installation
> | > > package for the product Microsoft Windows Sharepoint Services 2.0.
Try
> | > > to find the installation package STS.msi in a folder from which you
> | > > can
> | > > install Microsoft Windows Sharepoint Services 2.0.
> | > >
> | > > In the Application Event Viewer I get error 11731 showing a failure
of
> | > > installer, although in the description it shows as error 1731.
> | > >
> | > > Can anyone help?
> | > >
> | > > Thanks,
> | > >
> | > > Curt
> | > >
> |
> |
>
>
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