RE: Problems with Symantec AV & Mail Security
From: Ricky Morris [MSFT] (rickym_at_online.microsoft.com)
Date: 07/22/04
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Date: Thu, 22 Jul 2004 00:52:35 GMT
Dave,
You need to configure the Anti-Virus Folder REAL-TIME scan and SCHEDULED scan exclusions specified in the following four articles:
823166 Overview of Exchange Server 2003 and antivirus software
http://support.microsoft.com/?id=823166
822158 Virus scanning recommendations on a Windows 2000 or on a Windows Server
http://support.microsoft.com/?id=822158
817442 IIS 6.0: Antivirus Scanning of IIS Compression Directory May Result in
http://support.microsoft.com/?id=817442
309422 INF: Consideration for a Virus Scanner on a Computer That Is Running SQL
http://support.microsoft.com/?id=309422
Symantec Anti-Virus Corporate Edition installs out of the box with at least one scheduled scan: A weekly full scan of the server with few
(not enough) folder exclusions. The scheduled scans (and manual scans you run yourself) must not scan the folders which should be
excluded from these scans per the articles above. Same thing goes for the real-time (memory resident) scans as well.
Symantec Mail Security for Exchange 4.x needs to have the latest Symantec patches...it misbehaves, especially if you have Veritas
BackupExec 9.1 installed as well.
Best Regards,
Ricky Morris, MCSE
Microsoft Small Business Server Support
This posting is provided "AS IS" with no warranties, and confers no rights.
Newsgroups:
SBS v4.x : microsoft.public.backoffice.smallbiz
SBS 2000: microsoft.public.backoffice.smallbiz2000
SBS 2003: microsoft.public.windows.server.sbs
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From: "dave satchell" <dave_satchell@hotmail.com>
Sender: "dave satchell" <dave_satchell@hotmail.com>
Subject: Problems with Symantec AV & Mail Security
Date: Thu, 25 Mar 2004 17:50:45 -0800
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I have tried installing Symantec Antivirus Corp Ed 8.1
and Mail Security 4.0 several times on a clean install of
SBS2k3 Premium and within a couple of days I end up with
corrupted files and the system crashes. Particularly
exchange gets corrupted and unrecoverable. Has anyone
else had this problem?
The system is a clone that I built with an Epox
Motherboard with dual P3 processors and 1Gig of ECC
memory. It had onboard IDE Raid with two WD 60 gig drives
setup to mirror.
1. I have run WD diagnostics on the drives and they are
OK.
2. I seperated the drives rather than mirroring and I
still get corruption.
3. I swaped the installed drives and I still get
corruption.
4. I installed a aftermarket IDE Raid card and I still
get corruption.
Any ideas? I'm running the same hardware configuration at
my house with XP on three different machines and never
had this problem.
Thanx, Dave.
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