Re: connect computer setup fails

From: Les Connor [SBS MVP] (les.connor_at_DEL.cfive.ca)
Date: 07/10/04


Date: Sat, 10 Jul 2004 08:38:59 -0500

Steve,

You aren't getting the 'connect to the network now' link, then? Or you are
and it fails when you click that link ?

The administrator account you use to login - this is an account with
administrative rights on the *local* computer, right?

Try entering the the urls into the address bar, starting with
http://servername/connectcomputer/start.htm. Inspect the workstation drive
and see if any of the folders/files listed are written to the disk.

-- 
Les Connor [SBS MVP]
-------------------------------------
SBS Rocks !
"steve" <spearson@socal.rr.com> wrote in message
news:uKB9WzjZEHA.716@TK2MSFTNGP11.phx.gbl...
> Hi Les,
>
> It fails on the first step (a) and returns
> http://willswing01/ConnectComputer/error.htm.
>
>  error: automation server can't creat object
>  code: 0
>  url: http://willswing01/connectcomputer/start.htm
>
> willswing01 is the SBS server. The local user is the default
'administrator'
> account. I haven't installed anything except the network card driver. I
can
> log on to the server remotely from the problem computer to get email
> http://willswing01/exchange or to the remote workplace. The fresh install
IP
> info is the same as I originally posted except the workstation name is
> 'temp' on 'workgroup'. I set every option in browser security to 'allow'.
I
> even tried a different network card. I never had any problems with the
other
> client installs but they were all before I installed ISA.
>
> Steve
>
> "Les Connor [SBS MVP]" <les.connor@DEL.cfive.ca> wrote in message
> news:%23uqx%23LgZEHA.2944@TK2MSFTNGP11.phx.gbl...
> > Steve,
> >
> > Can you identify where in the process your error shows up:
> >
> > a) Client Setup Main Page http://ServerName/ConnectComputer/Default.htm
> >
> > This is the default page, and should give you a "connect to the network
> now"
> > link.
> >
> > b) http://ServerName/ConnectComputer/precheck.htm
> >
> > After clicking the link, you go to the above page. This page checks that
> the
> > computer OS is w2k or above. If it passes,
> >
> > c) http://ServerName/ConnectComputer/start.htm
> >
> > This page should ask you to download an active-x control (nshelp.dll)
and
> it
> > should be copied to the workstation %windir%\Downloaded Program Files
> > folder. At the same time, At the same time, setup will create a folder
> > %sbsprogramdir%\Clients at the client computer, and copy NetSetup.chm,
> > sbsart.chm, sbsshared.chm, server.txt, and usermap.txt from the server
> > (http://ServerName/ConnectComputer) to the folder. There should also be
a
> > file called SBSNetSetup.log created in the folder to log the setup
> process.
> > If this log file exists, please post the contents of it.
> >
> > The Acive-X control then performs some checks, and if the computer is a)
> > already a domain member, b) a domain controller or SBS server, c) not
able
> > to resolve the SBS server and/or domain name (as listed in server.txt),
or
> > d) more than one active non-vpn connection - various error messages are
> > generated.
> >
> > If you get by the above, then you are asked for a username and password
> for
> > an account that has permissions on the domain to join the computer.
> >
> > After successful authentication, you can assign users to the computer
and
> > migrate local profiles.
> >
> > Next, you select a computer name from the list.
> >
> > Once you click finish, we are into another process.
> >
> > So, if you can identify the point of failure in the above, and post the
> log
> > file if it exists, then we may be able to troubleshoot. Detailed
> information
> > such as the account name (local administrator) on the workstation, etc.
> > would also help.
> >
> > -- 
> > Les Connor [SBS MVP]
> > -------------------------------------
> > SBS Rocks !
> >
> >
> >
> > "steve" <spearson@socal.rr.com> wrote in message
> > news:OGqAktfZEHA.808@tk2msftngp13.phx.gbl...
> > > Sorry for the extra thread, I've been borrowing other computers to
> search
> > > for a solution. In any case, I used your recommended procedure before
> the
> > > initial post and I've since reformatted and reinstalled a fresh copy
of
> > > XPpro with the same results. The return error from the browser is :
> > >  >  error: automation server can't creat object
> > >  >  code: 0
> > >  >  url: http://servername/connectcomputer/start.htm
> > > The browser security settings are at the default level that worked for
> > every
> > > other install--maybe they need to be lower with ISA installed? I'll
add
> > the
> > > server to trusted sites and report the results.
> > >
> > > Thanks for your suggestions.
> > > Steve
> > >
> > >
> > >
> > > "Marina Roos [SBS-MVP]" <marina@roos.nodontwantspam.nl.com> wrote in
> > message
> > > news:u4p2v9dZEHA.2388@TK2MSFTNGP11.phx.gbl...
> > > > Hi Steven,
> > > >
> > > > Delete the computeraccount on the SBS.
> > > > Put the workstation in a workgroup, reboot.
> > > > Create the computeraccount on the SBS and use
> servername/connectcomputer
> > > on
> > > > the workstatioin to join it to the domain.
> > > > If ISA is installed on your server, make sure the Firewall client
gets
> > > > installed on the workstation and check that the LAN-settings in IE
are
> > > > pointing to your servername and port 8080.
> > > >
> > > > -- 
> > > > Regards,
> > > >
> > > > Marina
> > > > Microsoft SBS-MVP
> > > >
> > > > "Steven Pearson" <steve@willswing.com> schreef in bericht
> > > > news:6b738552.0407090746.21a8222a@posting.google.com...
> > > > > I have an small SBS 2003 Premium installation with 10 clients and
15
> > > > > licenses. The SBS server provides DHCP. I installed all of the
> clients
> > > > > before ISA server using the connectcomputer wizard without
incident.
> > > > > Last week after my hard drive crashed, I installed XP on a new
drive
> > > > > and used the SBS server manager to add a new computer to the
domain.
> > > > > When I tried the connect computer wizard from the new XP install
(as
> a
> > > > > local administrator with the client as a unique name in workgroup
> > > > > mode), it returns the error page
> > > > > http://willswing01/ConnectComputer/error.htm. Adding the client to
> the
> > > > > domain with yet a different name through the 'control panel,
> computer
> > > > > name, change' allowed me to add applications, service packs and
the
> > > > > ISA client but I wasn't able to connect to the Internet.
> > > > > Interestingly, if I logged on locally as the domain administrator,
I
> > > > > could browse the Internet even though my other login was also a
> domain
> > > > > administrator. I noticed that computer name in the server
> > > > > administration screen that was associated with the crashed hard
> drive
> > > > > had a red x through the name--I thought maybe the server was
somehow
> > > > > locking my computer with the mac ID so I deleted the old computer
> > > > > name. I uninstalled the ISA client and set the client back to
> > > > > workgroup mode but the connectcomputer wizard still won't start.
> > > > >
> > > > > Microsoft Windows XP [Version 5.1.2600]
> > > > > (C) Copyright 1985-2001 Microsoft Corp.
> > > > > C:\Documents and Settings\Administrator>ipconfig /all
> > > > > Windows IP Configuration
> > > > >         Host Name . . . . . . . . . . . . : CNAME
> > > > >         Primary Dns Suffix  . . . . . . . :
> > > > >         Node Type . . . . . . . . . . . . : Hybrid
> > > > >         IP Routing Enabled. . . . . . . . : No
> > > > >         WINS Proxy Enabled. . . . . . . . : No
> > > > > Ethernet adapter Local Area Connection:
> > > > >         Connection-specific DNS Suffix  . : WillsWing.local
> > > > >         Description . . . . . . . . . . . : Intel(R) PRO/1000 MT
> > > > > Network Connection
> > > > >         Physical Address. . . . . . . . . : 00-07-E9-4E-42-C9
> > > > >         Dhcp Enabled. . . . . . . . . . . : Yes
> > > > >         Autoconfiguration Enabled . . . . : Yes
> > > > >         IP Address. . . . . . . . . . . . : 192.168.16.21
> > > > >         Subnet Mask . . . . . . . . . . . : 255.255.255.0
> > > > >         Default Gateway . . . . . . . . . : 192.168.16.2
> > > > >         DHCP Server . . . . . . . . . . . : 192.168.16.2
> > > > >         DNS Servers . . . . . . . . . . . : 192.168.16.2
> > > > >         Primary WINS Server . . . . . . . : 192.168.16.2
> > > > >         Lease Obtained. . . . . . . . . . : Thursday, July 08,
2004
> > > > > 6:13:31 PM
> > > > >         Lease Expires . . . . . . . . . . : Friday, July 16, 2004
> > > > > 6:13:31 PM
> > > > >
> > > > > I've browsed at least 50 client setup failure threads in this
> > > > > newsgroup and can't find a solution.
> > > > > Steve Pearson
> > > >
> > > >
> > >
> > >
> >
> >
>
>


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