Re: connect computer setup fails
From: Les Connor [SBS MVP] (les.connor_at_DEL.cfive.ca)
Date: 07/10/04
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Date: Sat, 10 Jul 2004 08:38:59 -0500
Steve,
You aren't getting the 'connect to the network now' link, then? Or you are
and it fails when you click that link ?
The administrator account you use to login - this is an account with
administrative rights on the *local* computer, right?
Try entering the the urls into the address bar, starting with
http://servername/connectcomputer/start.htm. Inspect the workstation drive
and see if any of the folders/files listed are written to the disk.
-- Les Connor [SBS MVP] ------------------------------------- SBS Rocks ! "steve" <spearson@socal.rr.com> wrote in message news:uKB9WzjZEHA.716@TK2MSFTNGP11.phx.gbl... > Hi Les, > > It fails on the first step (a) and returns > http://willswing01/ConnectComputer/error.htm. > > error: automation server can't creat object > code: 0 > url: http://willswing01/connectcomputer/start.htm > > willswing01 is the SBS server. The local user is the default 'administrator' > account. I haven't installed anything except the network card driver. I can > log on to the server remotely from the problem computer to get email > http://willswing01/exchange or to the remote workplace. The fresh install IP > info is the same as I originally posted except the workstation name is > 'temp' on 'workgroup'. I set every option in browser security to 'allow'. I > even tried a different network card. I never had any problems with the other > client installs but they were all before I installed ISA. > > Steve > > "Les Connor [SBS MVP]" <les.connor@DEL.cfive.ca> wrote in message > news:%23uqx%23LgZEHA.2944@TK2MSFTNGP11.phx.gbl... > > Steve, > > > > Can you identify where in the process your error shows up: > > > > a) Client Setup Main Page http://ServerName/ConnectComputer/Default.htm > > > > This is the default page, and should give you a "connect to the network > now" > > link. > > > > b) http://ServerName/ConnectComputer/precheck.htm > > > > After clicking the link, you go to the above page. This page checks that > the > > computer OS is w2k or above. If it passes, > > > > c) http://ServerName/ConnectComputer/start.htm > > > > This page should ask you to download an active-x control (nshelp.dll) and > it > > should be copied to the workstation %windir%\Downloaded Program Files > > folder. At the same time, At the same time, setup will create a folder > > %sbsprogramdir%\Clients at the client computer, and copy NetSetup.chm, > > sbsart.chm, sbsshared.chm, server.txt, and usermap.txt from the server > > (http://ServerName/ConnectComputer) to the folder. There should also be a > > file called SBSNetSetup.log created in the folder to log the setup > process. > > If this log file exists, please post the contents of it. > > > > The Acive-X control then performs some checks, and if the computer is a) > > already a domain member, b) a domain controller or SBS server, c) not able > > to resolve the SBS server and/or domain name (as listed in server.txt), or > > d) more than one active non-vpn connection - various error messages are > > generated. > > > > If you get by the above, then you are asked for a username and password > for > > an account that has permissions on the domain to join the computer. > > > > After successful authentication, you can assign users to the computer and > > migrate local profiles. > > > > Next, you select a computer name from the list. > > > > Once you click finish, we are into another process. > > > > So, if you can identify the point of failure in the above, and post the > log > > file if it exists, then we may be able to troubleshoot. Detailed > information > > such as the account name (local administrator) on the workstation, etc. > > would also help. > > > > -- > > Les Connor [SBS MVP] > > ------------------------------------- > > SBS Rocks ! > > > > > > > > "steve" <spearson@socal.rr.com> wrote in message > > news:OGqAktfZEHA.808@tk2msftngp13.phx.gbl... > > > Sorry for the extra thread, I've been borrowing other computers to > search > > > for a solution. In any case, I used your recommended procedure before > the > > > initial post and I've since reformatted and reinstalled a fresh copy of > > > XPpro with the same results. The return error from the browser is : > > > > error: automation server can't creat object > > > > code: 0 > > > > url: http://servername/connectcomputer/start.htm > > > The browser security settings are at the default level that worked for > > every > > > other install--maybe they need to be lower with ISA installed? I'll add > > the > > > server to trusted sites and report the results. > > > > > > Thanks for your suggestions. > > > Steve > > > > > > > > > > > > "Marina Roos [SBS-MVP]" <marina@roos.nodontwantspam.nl.com> wrote in > > message > > > news:u4p2v9dZEHA.2388@TK2MSFTNGP11.phx.gbl... > > > > Hi Steven, > > > > > > > > Delete the computeraccount on the SBS. > > > > Put the workstation in a workgroup, reboot. > > > > Create the computeraccount on the SBS and use > servername/connectcomputer > > > on > > > > the workstatioin to join it to the domain. > > > > If ISA is installed on your server, make sure the Firewall client gets > > > > installed on the workstation and check that the LAN-settings in IE are > > > > pointing to your servername and port 8080. > > > > > > > > -- > > > > Regards, > > > > > > > > Marina > > > > Microsoft SBS-MVP > > > > > > > > "Steven Pearson" <steve@willswing.com> schreef in bericht > > > > news:6b738552.0407090746.21a8222a@posting.google.com... > > > > > I have an small SBS 2003 Premium installation with 10 clients and 15 > > > > > licenses. The SBS server provides DHCP. I installed all of the > clients > > > > > before ISA server using the connectcomputer wizard without incident. > > > > > Last week after my hard drive crashed, I installed XP on a new drive > > > > > and used the SBS server manager to add a new computer to the domain. > > > > > When I tried the connect computer wizard from the new XP install (as > a > > > > > local administrator with the client as a unique name in workgroup > > > > > mode), it returns the error page > > > > > http://willswing01/ConnectComputer/error.htm. Adding the client to > the > > > > > domain with yet a different name through the 'control panel, > computer > > > > > name, change' allowed me to add applications, service packs and the > > > > > ISA client but I wasn't able to connect to the Internet. > > > > > Interestingly, if I logged on locally as the domain administrator, I > > > > > could browse the Internet even though my other login was also a > domain > > > > > administrator. I noticed that computer name in the server > > > > > administration screen that was associated with the crashed hard > drive > > > > > had a red x through the name--I thought maybe the server was somehow > > > > > locking my computer with the mac ID so I deleted the old computer > > > > > name. I uninstalled the ISA client and set the client back to > > > > > workgroup mode but the connectcomputer wizard still won't start. > > > > > > > > > > Microsoft Windows XP [Version 5.1.2600] > > > > > (C) Copyright 1985-2001 Microsoft Corp. > > > > > C:\Documents and Settings\Administrator>ipconfig /all > > > > > Windows IP Configuration > > > > > Host Name . . . . . . . . . . . . : CNAME > > > > > Primary Dns Suffix . . . . . . . : > > > > > Node Type . . . . . . . . . . . . : Hybrid > > > > > IP Routing Enabled. . . . . . . . : No > > > > > WINS Proxy Enabled. . . . . . . . : No > > > > > Ethernet adapter Local Area Connection: > > > > > Connection-specific DNS Suffix . : WillsWing.local > > > > > Description . . . . . . . . . . . : Intel(R) PRO/1000 MT > > > > > Network Connection > > > > > Physical Address. . . . . . . . . : 00-07-E9-4E-42-C9 > > > > > Dhcp Enabled. . . . . . . . . . . : Yes > > > > > Autoconfiguration Enabled . . . . : Yes > > > > > IP Address. . . . . . . . . . . . : 192.168.16.21 > > > > > Subnet Mask . . . . . . . . . . . : 255.255.255.0 > > > > > Default Gateway . . . . . . . . . : 192.168.16.2 > > > > > DHCP Server . . . . . . . . . . . : 192.168.16.2 > > > > > DNS Servers . . . . . . . . . . . : 192.168.16.2 > > > > > Primary WINS Server . . . . . . . : 192.168.16.2 > > > > > Lease Obtained. . . . . . . . . . : Thursday, July 08, 2004 > > > > > 6:13:31 PM > > > > > Lease Expires . . . . . . . . . . : Friday, July 16, 2004 > > > > > 6:13:31 PM > > > > > > > > > > I've browsed at least 50 client setup failure threads in this > > > > > newsgroup and can't find a solution. > > > > > Steve Pearson > > > > > > > > > > > > > > > > > > > >
- Next message: Malcolm Cheyne: "Re: Static IP Address HELP !!"
- Previous message: guy b: "Re: SBS2k3 and ISA2k4... so is ISA all SBS friendly?"
- In reply to: steve: "Re: connect computer setup fails"
- Next in thread: steve: "Re: connect computer setup fails"
- Reply: steve: "Re: connect computer setup fails"
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