Re: Trend C/S/M For SMB on SBS2003
From: Les Connor [SBS MVP] (les.connor_at_DEL.cfive.ca)
Date: 07/08/04
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Date: Thu, 8 Jul 2004 11:14:10 -0500
Hi Damien,
I'm not sure I understand what your issues are.
a) To access Officescan or Scanmail configuration, a username/password
combination must be used. You can set up a service account(s) for these, or
use Adminstrator account. Having to login is normal.
b) The Officescan http configuration site doesn't get you access to Scanmail
configuration. These are separate applications. Configuration integration in
the form of a console would be a nice touch, but in practice they are very
separate applications and there really is no operational connection between
the two.
c) There is one configuration point for Officescan, and that's through the
Officescan HTTP configuration site. There are 2 ways to configure Scanmail -
HTTP, and the Scanmail Managment Console (Application) from the start menu.
The Scanmail HTTP configuration site is a PITA, and I wouldn't recommend it.
Use the application instead. You must do this from the SBS desktop, but
that's not really a problem with remote connection.
Keep in mind the separate nature of the package - it's three applications.
Officescan, Scanmail, and eManager. There's no management console that
allows configuration all in one place. Once you understand that I think you
will be fine. (BTW, the only reason there is mention of Scanmail in the
Officescan console, is because in C/S/M for SMB, they share the activation
code).
-- Les Connor [SBS MVP] ------------------------------------- SBS Rocks ! "Damien Storme" <ds@na.com> wrote in message news:u%23iVBfPZEHA.136@TK2MSFTNGP11.phx.gbl... > Based upon many favorable comments I decided to evaluate Trend C/S/M For SMB > on a new install of SBS2003 Premium with ISA/SQL. The install of OfficeSuite > was without exception. The ScanMail install, after file loading, produced > the ScanMail Real-time Scan Monitor window and then produced a dialog box > requesting account name/password (strange, I am logged in as administrator). > After I provided these the OfficeScan admin window (IE) became > non-responsive and I had to end task. The ScanMail services are in place and > ScanMail appears to function as expected. The abnormal end to the ScanMail > install concerns me. Also when I open the OfficeScan HTML Admin Console and > select ScanMail for Exchange in the left panel, there is no entry for the > server. This also is not normal, if the ScanMail install was successful then > I would expect an entry here. > > I have contacted Trend technical support two times without a solution. > > As this point, I have reinstalled CSM Suite three different times on two > different new installs of SBS 2003. I get the same results each time. > > While it may be premature at this time, I do not have high confidence in the > CSM Suite product for SBS 2003 Premium ISA/SQL. > > Any help/ideas would be greatly appreciated. Other product suggestions would > also be appreciated. > > Damien... > >
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