Re: Trend C/S/M For SMB on SBS2003

From: Frank McCallister (anonymous)
Date: 07/08/04


Date: Thu, 8 Jul 2004 10:47:00 -0500

Hi Damien

Did you follow the procedure at
http://msmvps.com/kwsupport/archive/2004/03/23/4153.aspx carefully
especially the Port 8085 selection? The login and password selection for
console os normal for the Trend console for security reasons. I just
completed an install following the procedures above on ISA SP2 with
outstanding results. Perhaps a Telephone call to support at Trend would be
helpful.

Frank McCallister
COMPUMAC
"Damien Storme" <ds@na.com> wrote in message
news:u%23iVBfPZEHA.136@TK2MSFTNGP11.phx.gbl...
> Based upon many favorable comments I decided to evaluate Trend C/S/M For
> SMB
> on a new install of SBS2003 Premium with ISA/SQL. The install of
> OfficeSuite
> was without exception. The ScanMail install, after file loading, produced
> the ScanMail Real-time Scan Monitor window and then produced a dialog box
> requesting account name/password (strange, I am logged in as
> administrator).
> After I provided these the OfficeScan admin window (IE) became
> non-responsive and I had to end task. The ScanMail services are in place
> and
> ScanMail appears to function as expected. The abnormal end to the ScanMail
> install concerns me. Also when I open the OfficeScan HTML Admin Console
> and
> select ScanMail for Exchange in the left panel, there is no entry for the
> server. This also is not normal, if the ScanMail install was successful
> then
> I would expect an entry here.
>
> I have contacted Trend technical support two times without a solution.
>
> As this point, I have reinstalled CSM Suite three different times on two
> different new installs of SBS 2003. I get the same results each time.
>
> While it may be premature at this time, I do not have high confidence in
> the
> CSM Suite product for SBS 2003 Premium ISA/SQL.
>
> Any help/ideas would be greatly appreciated. Other product suggestions
> would
> also be appreciated.
>
> Damien...
>
>



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