RE: Reinstalling SharePoint ... unresponsive

From: Matt Trudewind[MSFT] (a-mattt_at_online.microsoft.com)
Date: 06/29/04 

Date: Tue, 29 Jun 2004 21:32:54 GMT

>Somewhere down the line of being thrown into the role of MS Server
>Administratior and learning by doing, I broke SharePoint. So I
>decided to uninstall it and get a clean start (I should have done
>reinstall instead of uninstall, I know!). So now I am trying to
>reinstall it but I am having a problem...
>
>I go to Add/Remove Programs, Windows SBS 2003, Change/Remove, etc. and
>all is well. I get to the point of entering my password and all and
>then it goes through pre-isntallation. THEN when it gets to the point
>of actually installing it, it just stops. The progress bar is not
>progressing, and the CD-ROM doesn't seem to even be thinking. I know
>the right CD is in there, because at first I had Disk 1 in and it
>demanded Disk 3. The back and next buttons are grayed, all I have is
>cancel but last time I went that route it didn't even cancel out nor
>could I successuflly end task or shut down (it acted like it would but
>never did)--I had to manually restart it by hitting power *eek*.
>
>So any ideas why install is not progressing and what I can do about
>it?
>
>Thanks!
>
>-Jason
>

How long have you been waiting on it Jason? I have seen it take as long as thirty minutes, and for the most part it looks like it is just sitting there.

Also you may want to try installing it after doing a clean boot to make sure nothing else is interferring with it.

To do this open msconfig from the Run line. (Click Start, Run, and type msconfig)

Click the services tab, and checkmark "Hide all Microsoft Services", then check disable all.

Click the startup tab, and click disable all.

Reboot, and try installing this way.

Matt Trudewind
Microsoft Product Support Specialist
This posting is provided "AS IS" with no warranties, and confers no rights.