Re: SP4 Question/Symantec

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From: Stuart Mackie [MCP, MSP] (me_at_--REMOVE_THIS--stu.uk.com)
Date: 06/25/04 

Date: Fri, 25 Jun 2004 11:45:05 +0100

No problem. It was just a quick write up, so if anyone has any doubts
during the upgrade please feel free to email me, or post in this thread and
I'll make sure I watch it. 

-- 
Hth,
Stuart Mackie [MCP, MSP]
www.stu.uk.com
"Frank McCallister" <anonymous> wrote in message
news:OgBdBgkWEHA.3664@TK2MSFTNGP12.phx.gbl...
> Hi Stuart
>
> Thanks for this. Getting ready to upgrade a Client from 8.1 Next week.
>
> Frank McCallister
> COMPUMAC
> "Stuart Mackie [MCP, MSP]" <me@--REMOVE_THIS--stu.uk.com> wrote in message
> news:uKZuLSkWEHA.808@tk2msftngp13.phx.gbl...
> > Hi Denise.  I can't comment on your SBS SP upgrade, but in terms of the
> > Symantec upgrade I think using the upgrade would be your best choice.
> >
> > There are a number of documents on the Symantec site (link below) which
> > explain the upgrade process.  Unfortunately there are a few confusing
> > areas
> > in the main upgrade document which Symantec said they will re-release
> > shortly.  But in short, if you uninstall the software and install V9.0
> > fresh, you will loose all your configured settings.  The correct method
in
> > brief is:
> >
> >
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2004061114345448?Open&dtype=corp&src=ent_cont_nam
> >
> >
> > Uninstall :
> >    Symantec System Center (reset needed)
> >    Symantec Quarantine Console Snap-in (reset needed)
> >    Symantec Quarantine (reset needed)
> >    Symantec AMS2 Server (reset needed)
> >
> > Install :
> >    New Symantec System Center (this should also install AMS2 and some
> > other
> > bits)
> >
> > Using Symantec System Centre:
> >    Select Primary Server, click tools menu and select AV Server
Rollout -
> > you should get an option to install fresh or upgrade, select upgrade.
> >
> > Install :
> >    Install New Quarantine
> >    Install New Quarantine Console Snap-In
> >
> > Using Symantec System Centre:
> >    Select Tools Menu and then NT Client Install.  Select all your
clients
> > and they will be updated.
> >
> > [At various points in the above process you will have to reset your
> > server,
> > in particular after the removal of each individual V8 component, and
after
> > some of the V9 has been installed]
> >
> > At this point you probably want to re-configure Symantec Quarantine and
> > AMS2
> > if needed.  I believe from the main package only the Quarantine serve
and
> > AMS2 loose their settings.  There are quite a new options in V9.0 which
> > you
> > may also want to start looking at, in particular Client and Server
> > Auto-Protect Options.
> >
> > Finally, there is also a problem with certain versions of Outlook and
the
> > new V9.0 Symantec Client.  It caused because Outlook caches a particular
> > file used by the Symantec Client which gets changed after the update.
> > Subsequently in certain circumstances when opening an email in Outlook
it
> > will complain about not being able to find Symantec Scanner.  Symantec
has
> > released a patch, and all it does is delete the outlook cache file so
that
> > it is recreated on the next execution and resolves the problem.  The
patch
> > link and explanation is below :
> >
> >
http://service1.symantec.com/SUPPORT/ent-security.nsf/d04e6f2f2dfad5de88256c910079502c/d65ef59e029587fbc1256c2c003ddec4?OpenDocument&src=bar_sch_nam
> >
> >
> > -- 
> > Hth,
> > Stuart Mackie [MCP, MSP]
> > www.stu.uk.com
> >
> >
> > "Denise" <anonymous@discussions.microsoft.com> wrote in message
> > news:212c501c45a2d$d7647650$a501280a@phx.gbl...
> >> Hi everyone:
> >>
> >> I wonder If might ran into problems if I install SP4 for
> >> SBS2000, The sever has up to SP3, I know there is a
> >> W2kSP1 that includes SP4, I would like to now if is best
> >> to install the SP4 separately or to get the SP1 and
> >> install it the hall pacakage. Also I will be upgrading my
> >> Symantec Antivirus software (small business version 8.0)
> >> to the enterprise/corporate edition 9.0. My question is
> >> should I remove the 8.0 or just use the upgrade feature
> >> that comes with version 9.0. What do you think is best
> >> when you have a couple of computers in quarantine?? I'm a
> >> newbie sorry for all the questions.
> >>
> >> Any help would be appreciated.
> >>
> >> Thanks in advance
> >>
> >> Denise
> >>
> >
> >
>
>

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