Re: SP4 Question/Symantec

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From: Frank McCallister (anonymous)
Date: 06/25/04 

Date: Thu, 24 Jun 2004 19:03:51 -0500

Hi Stuart

Thanks for this. Getting ready to upgrade a Client from 8.1 Next week.

Frank McCallister
COMPUMAC
"Stuart Mackie [MCP, MSP]" <me@--REMOVE_THIS--stu.uk.com> wrote in message
news:uKZuLSkWEHA.808@tk2msftngp13.phx.gbl...
> Hi Denise. I can't comment on your SBS SP upgrade, but in terms of the
> Symantec upgrade I think using the upgrade would be your best choice.
>
> There are a number of documents on the Symantec site (link below) which
> explain the upgrade process. Unfortunately there are a few confusing
> areas
> in the main upgrade document which Symantec said they will re-release
> shortly. But in short, if you uninstall the software and install V9.0
> fresh, you will loose all your configured settings. The correct method in
> brief is:
>
> http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2004061114345448?Open&dtype=corp&src=ent_cont_nam
>
>
> Uninstall :
> Symantec System Center (reset needed)
> Symantec Quarantine Console Snap-in (reset needed)
> Symantec Quarantine (reset needed)
> Symantec AMS2 Server (reset needed)
>
> Install :
> New Symantec System Center (this should also install AMS2 and some
> other
> bits)
>
> Using Symantec System Centre:
> Select Primary Server, click tools menu and select AV Server Rollout -
> you should get an option to install fresh or upgrade, select upgrade.
>
> Install :
> Install New Quarantine
> Install New Quarantine Console Snap-In
>
> Using Symantec System Centre:
> Select Tools Menu and then NT Client Install. Select all your clients
> and they will be updated.
>
> [At various points in the above process you will have to reset your
> server,
> in particular after the removal of each individual V8 component, and after
> some of the V9 has been installed]
>
> At this point you probably want to re-configure Symantec Quarantine and
> AMS2
> if needed. I believe from the main package only the Quarantine serve and
> AMS2 loose their settings. There are quite a new options in V9.0 which
> you
> may also want to start looking at, in particular Client and Server
> Auto-Protect Options.
>
> Finally, there is also a problem with certain versions of Outlook and the
> new V9.0 Symantec Client. It caused because Outlook caches a particular
> file used by the Symantec Client which gets changed after the update.
> Subsequently in certain circumstances when opening an email in Outlook it
> will complain about not being able to find Symantec Scanner. Symantec has
> released a patch, and all it does is delete the outlook cache file so that
> it is recreated on the next execution and resolves the problem. The patch
> link and explanation is below :
>
> http://service1.symantec.com/SUPPORT/ent-security.nsf/d04e6f2f2dfad5de88256c910079502c/d65ef59e029587fbc1256c2c003ddec4?OpenDocument&src=bar_sch_nam
>
>
> --
> Hth,
> Stuart Mackie [MCP, MSP]
> www.stu.uk.com
>
>
> "Denise" <anonymous@discussions.microsoft.com> wrote in message
> news:212c501c45a2d$d7647650$a501280a@phx.gbl...
>> Hi everyone:
>>
>> I wonder If might ran into problems if I install SP4 for
>> SBS2000, The sever has up to SP3, I know there is a
>> W2kSP1 that includes SP4, I would like to now if is best
>> to install the SP4 separately or to get the SP1 and
>> install it the hall pacakage. Also I will be upgrading my
>> Symantec Antivirus software (small business version 8.0)
>> to the enterprise/corporate edition 9.0. My question is
>> should I remove the 8.0 or just use the upgrade feature
>> that comes with version 9.0. What do you think is best
>> when you have a couple of computers in quarantine?? I'm a
>> newbie sorry for all the questions.
>>
>> Any help would be appreciated.
>>
>> Thanks in advance
>>
>> Denise
>>
>
>

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