Re: NtBackup hangs during scheduled backups
From: fred smith (anonymous_at_discussions.microsoft.com)
Date: 06/24/04
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Date: Wed, 23 Jun 2004 19:45:09 -0700
Same scenario for me on two different SBS 2003 boxes. My
error message is "script.bks can't be found" even though
the SBS utility names the scripts "Small Business Server
Script.bks". I can manually run a job with ntbackup but
I'm baffled as to how to cure this issue. I've deleted all
scripts and logs related to backup with no luck. There
must be some other ini file or something that is corrupt
and needs to go.
>-----Original Message-----
>Additionally when I go and "view log" for Scheduled Tasks
there are these entries:
>
>"Daily M-TH 11PM.job" (ntbackup.exe)
> Started 6/10/2004 11:00:00 PM
>"Daily M-TH 11PM.job" (ntbackup.exe)
> Finished 6/10/2004 11:00:15 PM
> Result: The task completed with an exit code of (0).
>
>Really clueless as there are no other backup schedules.
Last evening when I watched the task scheduler (remotely)
it started up ntbackup but failed to activate and rewind
the tape (exactly reflected in the above log timetable).
Well I wanted to retest it so I rescheduled it for later
times and did that multiple times with the same results.
This would have resolved things if there was some kind of
timing conflict at 11pm. Yes, I also know there are no
error logs. Seems kinda lousy of Microsoft to make a
program that not only doesn't work but doesn't log failure
information. I am running this from the Start Menu Tree
though I have previously tried using the "run" command, as
well as, SBS Backup.
>
>As I stated before, the ShadowCopy service is showing up
as being stopped (hard to tell if this is always this way
though as your description was that it starts on its own
sometimes under unknown and untraceable circumstances).
This service is set to Automatic and I've set it to
restart every 10 minutes when it fails. From what was
written earlier this doesn't seem to be the problem.
Again when I run NTBackup wizard and run a backup "now" it
works fine. This is how I am doing backups now and my
wife and I would both enjoy not having to babysit the
server at 11pm. :P
>
>As I explained before the SBS Backup routine doesn't
provide functionality so that I can sufficiently daily
backup Exchange Mail Stores, SQL Server Databases, and the
System State, plus all the other systems files and stored
user data. I would absolutely be satisfied if there were
some way to do this but from what I've read you can do
either System State or Exchange but not both. Since
SBSBackup tries to do both the VSS fails and reverts
effectively nullifying the benefits of VSS. It's hard to
believe this was supposed to be acceptible for someone
fully utilizing the provided Server services bundled with
SBS2k3. ....but I digress and it's late on Friday
>
>Have a good weekend ...maybe someone will think of
something over next couple of days :)
>
>Cheers,
>Dale
> "Les Connor [SBS MVP]" <les.connor@DEL.cfive.ca> wrote
in message news:Ox1Exo$TEHA.3660@tk2msftngp13.phx.gbl...
> Allthough - you should be getting some ESENT ShadowCopy
events in the app log right after sbsbackup starts.
>
> In your logs, ntbackup isn't starting.
>
> If this is a scheduled event, do you enter a
username/password, and is it valid ?
> Are there other scheduled events (specifically backup
events) scheduled to run at the same time ?
> You may try deleting them all if they exist, and then
try sbsbackup wizard, which will create a scheduled backup.
>
> --
> Les Connor [SBS MVP]
> -------------------------------------
> SBS Rocks !
>
>
>
> "Dale Unroe" <dale at designeers dot com> wrote in
message news:OUHloa$TEHA.3988@tk2msftngp13.phx.gbl...
> Here what little information is contained in those
three Event Viewer logs:
>
> Security: Nothing at all
> System: Information entries at scheduled backup time
of 11PM (4 total)
> 1.. 11:00:01 PM Service Control Manager, Event
7036, User N/A - The Removable Storage service entered the
running state.
> 2.. 11:00:01 PM Service Control Manager, Event
7035, User System - The Removable Storage service was
successfully sent a start control.
> 3.. 11:00:45 PM Service Control Manager, Event
7036, User N/A - The Removable Storage service entered the
stopped state.
> 4.. 11:00:45 PM Removable Storage Service, Event
98, User N/A - RSM was stopped.
> Application:
> 1.. 11:00:15 PM Userenv, Event 1524, User
Administrator - Windows cannot unload your classes
registry file - it is still in use by other applications
or services. The file will be unloaded when it is no
longer in use.
> 2.. 11:00:46 PM Userenv, Event 1516, System -
Windows unloaded user S-1-5-21-29354526-522077381-
1502503827-500_Classes registry when it received a
notification that no other applications or services were
using the profile.
> So what do you think?
>
> Thanks,
> Dale
>
> "Les Connor [SBS MVP]" <les.connor@DEL.cfive.ca>
wrote in message
news:uudfDD$TEHA.3660@tk2msftngp13.phx.gbl...
> > Dale,
> >
> > Have a look in the event logs (application, system,
and security) and post
> > the relavent errors.
> >
> > --
> > Les Connor [SBS MVP]
> > -------------------------------------
> > SBS Rocks !
> >
> >
> >
> > "Dale" <dayton_dale@hotmail.com> wrote in message
> > news:uyzevU%23TEHA.3660@tk2msftngp13.phx.gbl...
> > > As I said I am able to use the tape and drive no
problem but the only way
> > it
> > > works is by using ntbackup manually. It will not
run properly as a
> > > scheduled task nor by selecting the scheduled
task and telling it to
> > "run".
> > >
> > > Thanks for the earlier tips.
> > >
> > > So what are your thought on what this other guy
and myself are both
> > > experiencing?
> > > "Sean Daniel [MSFT]"
<seanda@online.microsoft.com> wrote in message
> > > news:ug11rv9TEHA.3404@TK2MSFTNGP10.phx.gbl...
> > > > Hi Dale,
> > > >
> > > > The SBS Backup utility is designed with novice
vaps in mind. We found
> > > > through our studies that most people just
weren't doing a backup
> > > > (surprising, but true, these people are
probably not the people you see
> > in
> > > > such newsgroups :) ). Because of this, the
simplicity and lack of
> > control
> > > > in the wizard is by design. For experts, we
still assume you can
> > continue
> > > > to use NTBackup. In fact, you can modify the
> > > "%sbsprogramdir%\backup\small
> > > > business backup script.bks" file using NTBackup
and have SBS backup run
> > > the
> > > > script of your choice. Keep in mind it will
run the same thing every
> > day,
> > > > thus your breaking system state into a weekly
thing still won't be
> > > possible
> > > > using this concept. However, system state is
typically quite small in
> > > > comparison to other applications, so it
shouldn't matter too much.
> > > >
> > > > Warning: Keep in mind that if you modify the
small business backup
> > > > script.bks file, you may be on your own for the
restore, meaning our
> > > > documentation might not work anymore.
> > > >
> > > > To answer your question about the VSS Service.
This service only runs
> > > when
> > > > necessary. You'll probably notice a few
services doing this now and
> > more
> > > in
> > > > the future. This is primarily for your
protection. If the service
> > > doesn't
> > > > need to be running, it stops itself to reduce
the attack service on the
> > > > server to prevent hackers from using the
services in malicious ways
> > > (should
> > > > they get onto your server)
> > > >
> > > > For your actual failure regarding not mounting
of the tapes, can you try
> > > > going into RSM (my computer, right click,
manage, removable storage) and
> > > > moving your tapes into the FREE media pool.
Perhaps the tapes are stuck
> > > in
> > > > some fashion.
> > > >
> > > > Please let us know how it goes.
> > > > Sean
> > > >
> > > > --
> > > > Sean Daniel
> > > > Windows Small Business Server
> > > > http://www.microsoft.com/windowsserver2003/sbs
> > > >
> > > > This posting is provided "AS IS" with no
warranties, and confers no
> > > rights.
> > > > "Dale Unroe"
<anonymous@discussions.microsoft.com> wrote in message
> > > > news:C367CC88-ECD8-46DA-8B35-
1112866E184F@microsoft.com...
> > > > >I too have been having this strange problem.
I have also noticed that
> > > > >although Volume Shadow Service is
an "Automatic" service and is set to
> > > > >recover on failure by restarting it is always
stopped when I check the
> > > SBS
> > > > >2003 Server Management Monitor. At first I
tried using the built in
> > > > >"Backup" utility but soon realized it was
trying to both backup System
> > > > >State and Exchange Data Stores with the Volume
Shadow Service and VSS
> > can
> > > > >only do one or the other. The "Backup"
utility doesn't allow for
> > > exclusion
> > > > >of System State (which I am happy to do weekly
under a seperate
> > routine)
> > > so
> > > > >I've turned to NTbackup for better control.
It's unfortunate the
> > > "Backup"
> > > > >utility wasn't better designed as its
integration with the server
> > > reporting
> > > > >sure is a useful feature.
> > > > >
> > > > > I've applied the KB831664 patch yesterday
with no change. It's funny
> > in
> > > > > that if I go to Task Scheduler, select the
Daily Backup routine, and
> > > "run"
> > > > > it with a right click the tape never mounts;
however if I run the the
> > > > > NTbackup wizard it will mount the tape and
rewind reliably.
> > > > >
> > > > > Please if someone knows a solution help us
out!
> > > >
> > > >
> > >
> > >
> >
> >
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