Re: SBS2003 ICW will not run

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Les Connor [SBS MVP] (les.connor_at_DEL.cfive.ca)
Date: 05/13/04


Date: Thu, 13 May 2004 15:10:47 -0500

Jerry,

Next time you install, the nic you intend to be used for the lan needs to be
connected to a live hub/switch. The switch needs not be connected to
anything else, just powered up. This is a documented requirement.

SBS install will look after the rest, just follow the prompts.

As this is just a test, re-install clean. Take the defaults wherever
possible, and your experience will be much better.

-- 
Les Connor [SBS MVP]
-------------------------------------
SBS Rocks !
"Jerry" <anonymous@discussions.microsoft.com> wrote in message
news:121201c43921$da261790$3501280a@phx.gbl...
> As promised, some background on what may have triggered
> this problem, along with a little editorializing. I may
> end up rebuilding the server to test out my theory, unless
> you can confirm my suspicions or advise how to avoid this
> issue the next time.
>
> When I built the server, I did not have either NIC
> connected to a hub, figuring there was no need. However,
> the setup wizard would not let me proceed until I
> connected a NIC!
>
> For some strange reason, the server apparently wanted to
> do this so that it could get an IP address, and to find
> out if there was already a dhcp server on the network. It
> appears that the wizard is making the incorrect assumption
> that the first NIC to be connected is going to be the LAN
> NIC, and that there is no valid reason to have an existing
> dhcp server on the LAN side of the server.
>
> That is an incorrect assumption, because a savvy sysadmin
> will not deploy a server without first applying all of the
> patches, which requires connection to the internet, so the
> wizard has that part backwards. The issue with its
> insistence on being the dhcp server is based on a bad
> assumption as well, as this is not feasible when building
> an SBS2003 server to a network that is already up and
> running.
>
> Anyways, instead of prompting for a static IP address, it
> obtained one from the other dhcp server on the network!
> This is totally wrong. A server, along with routers and
> other major network nodes should always have a static ip
> address. The SBS2003 dhcp client should be disabled by
> default, along with dhcp server. They can then be enabled
> when/if required.
>
> My apparent "mistake" was that I connected what I intended
> to be the internet-side NIC to the network that is
> connected to the DSL router, which is the dhcp server on
> that network. This triggered a standoff with the wizard,
> as it insisted on being the dhcp server for that network.
> I don't remember the exact sequence from there, except
> that I was able to disable dhcp and assign a static ip
> address, within the wizard.
>
> After the first "post-setup" reboot, I was prompted to run
> the ICW, and that is when I got the error. I then
> tried "fiddling" with the config, turning dhcp server on,
> binding it to the internal NIC, etc, gave up and posted
> the origin of this thread.
>
> Is any of this likely to have precipitated the problem?
>
> The reason that I am interested in learning how to avoid
> this pitfall in the future is that we are a system
> integrator that resells SBS200x. We build the servers and
> configure them at our facility and then deploy them at the
> customer network. When we are on a schedule to get this
> done in the customer's timeframe, we need to avoid time-
> consuming land mines. We had been selling SBS2000, and
> this is our first time playing with SBS2003. Luckily, this
> go-around  is just a test to prototype a possible customer
> application.
>
> Jerry
>
> >-----Original Message-----
> >Jerry,
> >If the ICW won't run due to a dhcp problem.
> >ErrMsg: "The wizard cannot set the DHCP scope options"
> >
> >We should troubleshoot things in the following order:
> >Ensure that the DHCP server service is running and that a
> scope is defined.
> >Disable the DHCP service manually and try the ICW.
> >If disabling the service allows the ICW to run, their
> maybe a mismatch
> >between some of the SBS regkeys. (Could happen if you
> swap the nic or after
> >you replaced the lan nic)
> >Check
> >HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip
> \Parameters\Interf
> >aces\{GUID}.
> >Identify the GUID of the internal network card.(tip: You
> can also get the
> >GUID by running the GETMAC command from a command prompt)
> >Make sure these keys are set to the GUID of the internal
> network card:
> >
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\L
> ANNIC (note
> >if you have a single network card config, this key may
> not be there)
> >
> >HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\
> Connectivity\ICW\L
> >ast_1st_Nic_Guid
> >If you find that either of these keys were set
> incorrectly, make the
> >appropriate change and reenable the DHCP server service
> and rerun the ICW.
> >
> >Please follow up on this thread to let me know what you
> find.
> >
> >Jason Epperly
> >Microsoft SBS Support
> >=====================================================
> >When responding to posts, please "Reply to Group" via
> >your newsreader so that others may learn and benefit
> >from your issue.
> >=====================================================
> >This posting is provided "AS IS" with no warranties, and
> confers no rights.
> >
> >
> >
> >"Jerry" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:104a01c4383d$a0373670$7d02280a@phx.gbl...
> >> Bingo! The wizard now launches. Have you seen this
> before?
> >>
> >> I have to deliver a customer's system right now, but I
> >> will try running the wizard after I get back and let you
> >> know how it works.
> >>
> >> Jerry
> >>
> >> >-----Original Message-----
> >> >Try stopping the DHCP service and setting it to
> disabled,
> >> then run the ICW.
> >> >Let me know if this works.
> >> >
> >> >Jason Epperly
> >> >Microsoft SBS Support
> >> >
> >> >=====================================================
> >> >When responding to posts, please "Reply to Group" via
> >> >your newsreader so that others may learn and benefit
> >> >from your issue.
> >> >=====================================================
> >> >This posting is provided "AS IS" with no warranties,
> and
> >> confers no rights.
> >> >
> >> >
> >> >"Jerry" <anonymous@discussions.microsoft.com> wrote in
> >> message
> >> >news:103801c437a0$c6fcd550$3501280a@phx.gbl...
> >> >> "The wizard cannot set the DHCP scope options. Ensure
> >> that
> >> >> the DHCP server service is running and that a scope
> is
> >> >> defined. Alternatively, disable the DHCP service
> >> manually,
> >> >> and then configure your client computer IP address
> >> >> properties. For more information about manually
> >> >> configuring client computers, see Help and Support."
> >> >>
> >> >>>-----Original Message-----
> >> >>>Jerry,
> >> >>>Can you provide the exact error that you are getting
> >> when
> >> >> running the ICW? I
> >> >>>seem to have lost the initial part of this thread
> >> >>>Thanks!
> >> >>>
> >> >>>Jason Epperly
> >> >>>Microsoft SBS Support
> >> >>>
> >> >>>=====================================================
> >> >>>When responding to posts, please "Reply to Group" via
> >> >>>your newsreader so that others may learn and benefit
> >> >>>from your issue.
> >> >>>=====================================================
> >> >>>This posting is provided "AS IS" with no warranties,
> and
> >> >> confers no rights.
> >> >>>
> >> >>>"Jerry" <anonymous@discussions.microsoft.com> wrote
> in
> >> >> message
> >> >>>news:0e7601c436b8$0ea67990$7d02280a@phx.gbl...
> >> >>>> Marina,
> >> >>>>
> >> >>>> I went ahead and tried your suggested changes. No
> >> >> change -
> >> >>>> ICW still fails with the same message.
> >> >>>>
> >> >>>> Jerry
> >> >>>>
> >> >>>>
> >> >>>>>-----Original Message-----
> >> >>>>>Jerry,
> >> >>>>>
> >> >>>>>That scope should include your server-IP too. And
> >> >> dynamic
> >> >>>> updates should be
> >> >>>>>set to yes or secure only.
> >> >>>>>Delete the existing DHCP-scope and create a new one
> >> with
> >> >>>> starting IP
> >> >>>>>10.10.10.1 end ending IP 10.10.10.254.
> >> >>>>>Then restart DHCP-server.
> >> >>>>>
> >> >>>>>-- 
> >> >>>>>Regards,
> >> >>>>>
> >> >>>>>Marina
> >> >>>>>Microsoft SBS-MVP
> >> >>>>>
> >> >>>>>"Jerry" <anonymous@discussions.microsoft.com>
> schreef
> >> in
> >> >>>> bericht
> >> >>>>>news:0e5901c436a8$94925480$7d02280a@phx.gbl...
> >> >>>>>> No, for some reason, that post did not/does not
> >> appear
> >> >>>> in
> >> >>>>>> the search results, but here is the info...
> >> >>>>>>
> >> >>>>>> Server Properties...
> >> >>>>>>
> >> >>>>>> General tab
> >> >>>>>> DHCP audit logging enabled
> >> >>>>>>
> >> >>>>>> DNS tab
> >> >>>>>> dynamic dns updates = disabled
> >> >>>>>>
> >> >>>>>> Advanced tab
> >> >>>>>> binding = 10.10.10.1
> >> >>>>>> rest = defaults
> >> >>>>>>
> >> >>>>>> Scope Properties...
> >> >>>>>>
> >> >>>>>> General tab
> >> >>>>>> start IP addr 10.10.10.2
> >> >>>>>> end IP addr 10.10.10.100
> >> >>>>>> subnet mask 255.255.255.0
> >> >>>>>> lease duration = default (8hr)
> >> >>>>>>
> >> >>>>>> DNS tab
> >> >>>>>> dynamic dns updates = disabled
> >> >>>>>>
> >> >>>>>> Advanced tab
> >> >>>>>> DHCP only
> >> >>>>>>
> >> >>>>>> All other values = defaults
> >> >>>>>>
> >> >>>>>>
> >> >>>>>> >-----Original Message-----
> >> >>>>>> >Hi Jerry,
> >> >>>>>> >
> >> >>>>>> >Did you see my other post about getting the
> dhcp-
> >> >>>> details
> >> >>>>>> for me?
> >> >>>>>> >
> >> >>>>>> >-- 
> >> >>>>>> >Regards,
> >> >>>>>> >
> >> >>>>>> >Marina
> >> >>>>>> >Microsoft SBS-MVP
> >> >>>>>> >
> >> >>>>>> >"Marina Roos [SBS-MVP]"
> >> >>>>>> <marina@roos.nodontwantspam.nl.com> schreef in
> >> >>>>>> >bericht
> >> news:OzbgjaINEHA.2064@TK2MSFTNGP12.phx.gbl...
> >> >>>>>> >> can you post the icwlog.file?
> >> >>>>>> >>
> >> >>>>>> >> -- 
> >> >>>>>> >> Regards,
> >> >>>>>> >>
> >> >>>>>> >> Marina
> >> >>>>>> >> Microsoft SBS-MVP
> >> >>>>>> >>
> >> >>>>>> >> "Jerry" <anonymous@discussions.microsoft.com>
> >> >> schreef
> >> >>>>>> in bericht
> >> >>>>>> >> news:0dfe01c43484$d1e6fc80$3501280a@phx.gbl...
> >> >>>>>> >> > Marina,
> >> >>>>>> >> >
> >> >>>>>> >> > Responses in-line...
> >> >>>>>> >> >
> >> >>>>>> >> >
> >> >>>>>> >> >
> >> >>>>>> >> > Can't do Windows update without Internet
> >> >>>> Explorer...
> >> >>>>>> >> >
> >> >>>>>> >> > >-----Original Message-----
> >> >>>>>> >> > >Jerry,
> >> >>>>>> >> > >
> >> >>>>>> >> > >BTW: are you using the server to get this
> >> >> message
> >> >>>>>> posted?
> >> >>>>>> >> > That is a bad
> >> >>>>>> >> > >habit you know. Better use a workstation.
> >> >>>>>> >> > >If you are using outlook express on the
> >> server,
> >> >> it
> >> >>>>>> >> > explains why you can't
> >> >>>>>> >> > >get posted to the internet.
> >> >>>>>> >> >
> >> >>>>>> >> > I had been using Internet Explorer on the
> >> server
> >> >> to
> >> >>>>>> post
> >> >>>>>> >> > to this thread, but I'm now using a
> >> workstation.
> >> >> I
> >> >>>>>> was not
> >> >>>>>> >> > using Outlook Express or Outlook.
> >> >>>>>> >> >
> >> >>>>>> >> > Just try the wizard and then try to get on
> the
> >> >>>>>> >> > >internet from the server with just plain
> >> >> Internet
> >> >>>>>> >> > Explorer.
> >> >>>>>> >> >
> >> >>>>>> >> > The wizard still fails; same message.
> >> >>>>>> >> >
> >> >>>>>> >> > If that works,
> >> >>>>>> >> > >we'll get to the next step: getting the
> >> >>>> workstations
> >> >>>>>> on
> >> >>>>>> >> > the internet.
> >> >>>>>> >> > >
> >> >>>>>> >> > >-- 
> >> >>>>>> >> > >Regards,
> >> >>>>>> >> > >
> >> >>>>>> >> > >Marina
> >> >>>>>> >> > >Microsoft SBS-MVP
> >> >>>>>> >> > >
> >> >>>>>> >> > >
> >> >>>>>> >> > >.
> >> >>>>>> >> > >
> >> >>>>>> >>
> >> >>>>>> >>
> >> >>>>>> >
> >> >>>>>> >
> >> >>>>>> >.
> >> >>>>>> >
> >> >>>>>
> >> >>>>>
> >> >>>>>.
> >> >>>>>
> >> >>>
> >> >>>
> >> >>>.
> >> >>>
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >


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