SBS2003 ISA Server cannot access www.microsoft.com

From: MS Newbie (anonymous_at_discussions.microsoft.com)
Date: 05/13/04


Date: Wed, 12 May 2004 20:09:40 -0700

Here is the articles on what I am talking about. Not
positive this is what going on, but it is easy to do and
worked for me.

832223 Some DNS Name Queries Are Unsuccessful After You
Upgrade Your DNS
Server
http://support.microsoft.com/?id=832223

828263 DNS query responses do not travel through a
firewall in Windows
Server
http://support.microsoft.com/?id=828263

828731 An External DNS Query May Cause an Error Message
in Windows Server
2003
http://support.microsoft.com/?id=828731

Will

>-----Original Message-----
>I am a long time user of SBS2000, and recently upgraded
to SBS2003 Premium
>
>SERVER: Dell Poweredge Xeon 2400 1024Mb Ram, 3 x
mirrored 18gb SCSI (6
>drives total), Intel Gigabit NIC (running at 100Mb/s),
Netcomm ADSL router
>with UPNP
>
>SOFTWARE: SBS 2003 premium using ISA2000 as firewall -
ICW Run Successfully.
>Using POP3 connector (ie. we don't host our own domain)
>
>CLIENTS: Win XP Pro SP1 running MS Firewall Client + IE
6 SP2
>
>Since the upgrade, no machine on the network can access
www.microsoft.com or
>www.symantec.com. Can access windowsupdate, msdn,
technet, support site, but
>nothing starting with www.microsoft.com (or
go.microsoft.com) or
>www.symantec.com.
>
>If I disconnect the server and plug a laptop straight
into the router, there
>is no problem in accessing these sites.
>
>There is a INET 11004 error recorded in the Web Proxy
log.
>
>Dumps from log and NSLookup appear below...
>
>HELP!
>
>Thanks
>
>
>Line from Web Proxy Log:
>========================
>192.168.16.58, STORELINE\MyUserName, Mozilla/4.0
(compatible; MSIE 6.0;
>Windows NT 5.1; .NET CLR 1.1.4322), Y, 5/13/2004,
9:20:19, w3proxy,
>SERVER, -, www.microsoft.com, -, 80, 23203, 484, 0,
http, TCP, GET,
>http://www.microsoft.com/, -, Inet, 11004, 0x0, Small
Business Internet
>Access Protocol Rule, Allow rule
>
>
>NSLookup with debug option:
>===========================
>Default Server: server.MyCompanyName.local
>Address: 192.168.16.2
>
>> set debug
>> microsoft.com
>Server: server.MyCompanyName.local
>Address: 192.168.16.2
>
>------------
>Got answer:
> HEADER:
> opcode = QUERY, id = 2, rcode = NXDOMAIN
> header flags: response, auth. answer, want
recursion, recursion
>avail
> questions = 1, answers = 0, authority records
= 1, additional = 0
>
> QUESTIONS:
> microsoft.com.MyCompanyName.local, type = A,
class = IN
> AUTHORITY RECORDS:
> -> MyCompanyName.local
> ttl = 3600 (1 hour)
> primary name server = server.MyCompanyName.local
> responsible mail addr = hostmaster
> serial = 235
> refresh = 900 (15 mins)
> retry = 600 (10 mins)
> expire = 86400 (1 day)
> default TTL = 3600 (1 hour)
>
>------------
>------------
>Got answer:
> HEADER:
> opcode = QUERY, id = 3, rcode = NOERROR
> header flags: response, want recursion,
recursion avail.
> questions = 1, answers = 2, authority records
= 0, additional = 0
>
> QUESTIONS:
> microsoft.com, type = A, class = IN
> ANSWERS:
> -> microsoft.com
> internet address = 207.46.245.214
> ttl = 1503 (25 mins 3 secs)
> -> microsoft.com
> internet address = 207.46.245.222
> ttl = 1503 (25 mins 3 secs)
>
>------------
>Non-authoritative answer:
>Name: microsoft.com
>Addresses: 207.46.245.214, 207.46.245.222
>
>
>
>.
>



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