Re: SBS 2003 - No Internet Access/Outlook 2000 slow from Some Win98 Clients

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From: Les Connor [SBS MVP] (les.connor_at_DEL.cfive.ca)
Date: 04/26/04


Date: Sun, 25 Apr 2004 21:47:47 -0500

In addition to Jim's suggestion - create a new exchange profile for that
user on the workstation. That seems to fix a lot of outlook problems.

To determine whether it's a workstation problem or a user problem, log on as
another user and see if the outlook behaviour is still the same.

-- 
Les Connor [SBS MVP]
-------------------------------------
SBS Rocks !
"Jim Behning SBS MVP" <jimbehingmvp@mindspring.com> wrote in message
news:sr0o80hj6vullbquetu18nfpfch4bcrbih@4ax.com...
> ipconfig/all from problem workstation. Make sure wins and dns are
> pointing to the internal ip of server. I have had frustrations when
> old workstations had manual entries for wins and dns.
>
> BLDSupport@woodandco.co.uk (Geoff Davis) wrote:
>
> >Les
> >
> >Implemented  Network change as sugested and everything works OK,
> >except that on one Win98SE client Outlook 2000 takes a long time to
> >hook up to the User mail box.  Once hooked up response times seem Ok.
> >There are no speed problems when accessing the Internet etc.
> >
> >I have installed the DSClients Hot Fix from MS but this has made no
> >difference.  All other Win98SE clients have no problems.
> >
> >Regards
> >
> >Geoff Davis
> >
> >
> >"Les Connor [SBS MVP]" <les.connor@DEL.cfive.ca> wrote in message
news:<#cWWJrHKEHA.2244@tk2msftngp13.phx.gbl>...
> >> typo - you have it right.
> >>
> >> Yes, the example is valid for two nic setup irregardless of what of
software
> >> firewall you implement.
> >>
> >> -- 
> >> Les Connor [SBS MVP]
> >> -------------------------------------
> >> SBS Rocks !
> >>
> >>
> >>
> >> "Geoff Davis" <BLDSupport@woodandco.co.uk> wrote in message
> >> news:9057bc55.0404220502.4e86fa1@posting.google.com...
> >> > Les
> >> >
> >> > Thanks again for your response.
> >> >
> >> > I will implement the changes (or similar) you recommend as soon as I
> >> > can take the Server/Internet Offline, hopefully this weekend.
> >> >
> >> > I assumme this sample setup is applicable whether or not ISA is
> >> > implmeneted or not?
> >> >
> >> > Just one thing, I think it must be a typo.  The DG for the WAN NIC in
> >> > your reply is 192.167.1.1, I assumme it should be 192.168.1.1 to
match
> >> > the Router Internal IP?
> >> >
> >> > Thanks again
> >> >
> >> > Geoff
> >> >
> >> >
> >> > "Les Connor [SBS MVP]" <les.connor@DEL.cfive.ca> wrote in message
> >>  news:<Ov957b6JEHA.2380@TK2MSFTNGP09.phx.gbl>...
> >> > > Hi Geoff,
> >> > >
> >> > > >Router IP is 10.0.0.50,  NIC for
> >> > > >Router IP: 10.0.0.60,  Server NIC IP 10.0.0.1, Clients get their
IPs
> >> > > >from server DHCP in the scope 10.0.0.100 to 10.0.0.255
> >> > >
> >> > > Everything is on the same 10.0.0.x address. Neither ISA nor Basic
> >>  Firewall
> >> > > can do it's job.
> >> > >
> >> > > You want it to look like this: (example). Note that the LAN and WAN
are
> >>  on
> >> > > different subnets, so there is no traffic passed between them. This
is
> >>  where
> >> > > ISA or Basic Firewall  logically sits - between these subnets. You
> >>  configure
> >> > > ISA or Basic Firewall via CIECW, to filter (allow) only what you
want to
> >> > > allow.
> >> > >
> >> > > Server NIC (Lan)
> >> > > IP: 10.0.0.1
> >> > > SN: 255.255.255.0
> >> > > DNS: 10.0.0.1
> >> > > DG: <empty>
> >> > >
> >> > > DHCP is bound to the Lan nic, all client machines get addy's in the
> >>  10.0.0.x
> >> > > range. This nic is connected to your switch/hub.
> >> > >
> >> > > Server NIC (WAN)
> >> > > IP: 192.168.1.2
> >> > > SN: 255.255.255.0
> >> > > DNS: 10.0.0.1
> >> > > DG: 192.167.1.1
> >> > >
> >> > > WAN nic is connected to your router.
> >> > >
> >> > > Router (Internal)
> >> > > IP: 192.168.1.1
> >> > > SN: 255.255.255.0
> >> > >
> >> > > Your router is set to forward ports you need open to your WAN nic.
> >> > >
> >> > > The link I gave you says all. If you want a picture, go to
> >> > > http://www.smallbizserver.net and click on the networking link.
> >> > >
> >> > > -- 
> >> > > Les Connor [SBS MVP]
> >> > > -------------------------------------
> >> > > SBS Rocks !
> >> > >
> >> > >
> >> > >
> >> > > "Geoff Davis" <BLDSupport@woodandco.co.uk> wrote in message
> >> > > news:9057bc55.0404210120.718129f5@posting.google.com...
> >> > > > Les
> >> > > >
> >> > > > Thanks very much for the advice.  Your answer has raised a
further
> >> > > > question but first of all I should tell you that I managed to
solve
> >> > > > the problem.  I found that the "Proxy Client" software required
for
> >> > > > the SBS4.5 was still installed on the two problematic PCs and
that
> >> > > > uninstalling it was the solution.
> >> > > >
> >> > > > Back to your response.  I am keen that, although everything seems
to
> >> > > > be working Ok, the Server is set up correctly to avoid any future
> >> > > > problems.  When you say that the internal and external networks
should
> >> > > > be seperated, do you mean Subnet wise?.  I'm afraid that my
experience
> >> > > > is a bit limited at the moment (but growing exponentially).  I
used
> >> > > > the CEICW to set up the connection and reading MKBA825763 it
doesnt
> >> > > > seem to indicate seperating networks.  I will trawl through the
Help
> >> > > > and see what I can find but if you have the time I would very
much
> >> > > > appreciate any help/pointers that you (or anybody else for that
> >> > > > matter) can give.
> >> > > >
> >> > > > Regards
> >> > > >
> >> > > > Geoff Davis
> >> > > >
> >> > > > "Les Connor [SBS MVP]" <les.connor@DEL.cfive.ca> wrote in message
> >>  news:<OiobhojJEHA.2412@TK2MSFTNGP12.phx.gbl>...
> >> > > > > Hi Geoff,
> >> > > > >
> >> > > > > Your network configuration is not valid. Your internal and
external
> >>  networks
> >> > > > > must be separated. You can get information from within the SBS
help
> >>  file, or
> >> > > > > here:
> >> > > > >
> >> > > > > More information:
> >> > > > > 825763 How to configure Internet access in Windows Small
Business
> >>  Server
> >> > > > > 2003
> >> > > > > http://support.microsoft.com/?id=825763
> >> > > > >
> >> > > > >
> >> > > > > -- 
> >> > > > > Les Connor [SBS MVP]
> >> > > > > -------------------------------------
> >> > > > > SBS Rocks !
> >> > > > >
> >> > > > >
> >> > > > >
> >> > > > > "Geoff Davis" <BLDSupport@woodandco.co.uk> wrote in message
> >> > > > > news:9057bc55.0404190932.1b5d0482@posting.google.com...
> >> > > > > > Help Required Please
> >> > > > > >
> >> > > > > > I have just upgraded a small ofice network as follows:
> >> > > > > >
> >> > > > > > Was:
> >> > > > > > Server SBS 4.5, Clients: 1 x Win95C, 10 x Win98SE, 4 x
Win2000
> >>  prof.
> >> > > > > >
> >> > > > > > Now:
> >> > > > > > Did not upgrade the original server but installed brand new
DELL
> >>  2600
> >> > > > > > Poweredge running SBS 2003 premium.  There are two Network
cards,
> >>  one
> >> > > > > > for internal LAN and one dedicated to a Zoom X4
Router/Firewall
> >>  for an
> >> > > > > > ADSL connection to the internet.  Router IP is 10.0.0.50,
NIC for
> >> > > > > > Router IP: 10.0.0.60,  Server NIC IP 10.0.0.1, Clients get
their
> >>  IPs
> >> > > > > > from server DHCP in the scope 10.0.0.100 to 10.0.0.255
> >> > > > > >
> >> > > > > > We did not migrate the accounts from the old server but
started
> >>  with a
> >> > > > > > clean *** and set up new accounts.  The configurations on
the
> >> > > > > > Win98SE and the Win95C clients were changed manually
following the
> >> > > > > > instructions in SB2003 help file and this user group.  I have
set
> >>  up
> >> > > > > > to use DCHP on the server and have used WinIPCfg on all the
> >>  clients to
> >> > > > > > realease and renew their IP addresses.
> >> > > > > >
> >> > > > > > Everything went suprisingly smoothly; all Win98SE clients,
except
> >>  two,
> >> > > > > > are operating perfectly.
> >> > > > > >
> >> > > > > > Each of the faulty clients are exhibiting the same 2
problems:
> >> > > > > > 1) They refuse to access the Internet but will access the
> >> > > > > > 'CompanyWeb'.
> >> > > > > > 2) When Outlook 2000 starts it thinks about it for some time
(I
> >> > > > > > assumme the time out of 30 secs) and then displays a dialog
box
> >> > > > > > "Exchange Server Unavailable" and offer the following 3
options;
> >> > > > > > Retry, Work Offline or Cancel.  On one PC clicking Retry will
> >> > > > > > immediately open the mailbox from the server.  On the other
PC it
> >>  only
> >> > > > > > responds after going through the Retry process 2 or 3 times.
> >> > > > > >
> >> > > > > > These two machines seem to have no problems browing the
internal
> >> > > > > > network and can 'see' all other clients on the Network.
> >> > > > > >
> >> > > > > > We have a various mixture of client PCs, mainly Gateway &
Dell
> >> > > > > > purchased over the last three or four years.  The two faulty
PCs
> >>  are
> >> > > > > > not the same hardware and they have different Network cards.
> >> > > > > >
> >> > > > > > All the IP address details and Network/IP configurations are
the
> >>  same
> >> > > > > > on all Client PCs i.e. everything obtained from DHCP.
> >> > > > > >
> >> > > > > > I've tried removing the Network Card (from the Device
Manager) and
> >> > > > > > reinstalling it to no avail.
> >> > > > > >
> >> > > > > > It hair-tearing time, can anybody help prevent an old, and
rapidly
> >> > > > > > getting older by the minute, man going insane.  All
suggestions
> >> > > > > > greatly appreciated.
> >> > > > > >
> >> > > > > > Regards
> >> > > > > >
> >> > > > > > Geoff Davis
>
> Jim B. SBS  MVP
> remove the mvp to send email

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