RE: Cannot connect OL2003 to exchange in new install

From: John A. Ross (anonymous_at_discussions.microsoft.com)
Date: 04/25/04 

Date: Sat, 24 Apr 2004 17:55:41 -0700

John, sorry for delayed reply

Yes it is the same if i create another profile OR if I
create another user account on the client machine.

I tried a different client notebook, same issues.

The exchange connector in OL profiles will validate the
user name correctly so it can at least query exchange, but
when connecting to exchange at first startup of OL for
message transfer it will hang just after the task screen
says create welcome message.

Every time I start outlook

>-----Original Message-----
>Does it only have this issue on one client machine or is
it all clients?
>
>If you go to Control Panel/Mail, there is an option for
the profiles. Can
>you create a brand new profile?
>
>Does it happen if you login as a different user?
>
>You can also try to run msconfig.exe on the client and
disable all startup
>programs and all non Microsoft Services and basically
clean boot the
>machine.
>
>Best Regards,
>
>John Bay, MCSE 2000
>Microsoft Support Engineer
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>.
>

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