Re: Accidently removed monitoring tool and cannot reinstall

From: David Copeland [MSFT] (davidcop_at_online.microsoft.com)
Date: 04/20/04


Date: Mon, 19 Apr 2004 23:11:24 -0500

Roger,

If possible, could you zip up the files in the \program files\microsoft
windows small business server\support directory and email them to me.. Keep
in mind you will need to remove the "online." from my address. Want to see
take a look to see if maybe the msde_sbsmonitoring.log and/or the event.log
or error.log give some more ideas.

-- 
Thanks,
David Copeland
Microsoft Small Business Server Support
This posting is provided "AS IS" with no warranties, and confers no rights.
Newsgroups:
SBS v4.x : microsoft.public.backoffice.smallbiz
SBS 2000: microsoft.public.backoffice.smallbiz2000
SBS 2003: microsoft.public.windows.server.sbs
"Roger" <anonymous@discussions.microsoft.com> wrote in message 
news:0ff801c4261b$b31d7080$a301280a@phx.gbl...
> Hello David, before I do that test you recommend. I have a
> hunch if I can successfully create a distribution group,
> the monitoring tool will re-install successfully. I am
> having problem creating the distribution group in Exchange.
> After attempting the removal of monitoring tool with
> server setup. The Wizard is no longer available in the To
> Do list for setting up the monitoring tool.
> I also would like to say that SBS2003 is an amazing server
> and Microsoft is doing such a good job on support and
> products.
> Best regards,
> Roger
>>-----Original Message-----
>>Roger,
>>
>>As a test can you try setting all of your other instances
> of SQL/MSDE to
>>disabled (including their associated services/apps/agents
> sqlagent$name,
>>SharePoint Timer Service for example)
>>Reboot the server
>>Then see if you can install the SBS Monitoring component.
>>
>>Be sure and note down their original startup values so
> you can change them
>>back after the test.
>>
>>-- 
>>
>>Hope that helps,
>>David Copeland
>>Microsoft Small Business Server Support
>>
>>This posting is provided "AS IS" with no warranties, and
> confers no rights.
>>
>>"Roger" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:098e01c4255e$f253aca0$a301280a@phx.gbl...
>>> Hello Merv, same error happens when attemtping to
>>> reinstall the monitoring tool. I have tried it severally
>>> times without success and same error.
>>> I tried to Monitoring and Reporting in Server Management
>>> and received new error "Snap-in Creation Failed".
>>> I used to receive this error in Application Log every
> few
>>> hours "Could not connect to the monitoring database.
> This
>>> can occur when there are multiple connections to the
>>> database. Wait a short period of time, and then try
> again.
>>> If this error persists, run the Monitoring Configuration
>>> Wizard, and select Reinstall monitoring features.
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp."."
>>> But haven't received it since trying to uninstall the
>>> monitoring tool.
>>> Please let me know if you have any ideas how to get this
>>> working again.
>>> Thanks again for your prompt replies to my problem.
>>> Roger
>>> >-----Original Message-----
>>> >What happens if you just try to install Monitoring (not
>>> delete it first)
>>> >with the setup program?
>>> >
>>> >-- 
>>> >Merv  Porter  [SBS MVP]
>>> >===================================
>>> >"Roger" <anonymous@discussions.microsoft.com> wrote in
>>> message
>>> >news:088701c42548$dcc641b0$a501280a@phx.gbl...
>>> >> Hello Merv, I tried to remove the monitoring tool
> with
>>> >> server setup and keep coming up with this error.
>>> >> "An error occurred while creating distribution
> groups.
>>> >> Open Active Directory Users and Computers, and
> manually
>>> >> create a test distribution group to verify that
> Active
>>> >> Directory is running. Rerun Setup."
>>> >> I try to add a test distribution group through the
>>> Server
>>> >> Management/Active Directory Users and
>>> >> Computers/Distribution Group Wizard and come up with
>>> this
>>> >> error "The wizard could not successfully configure
> this
>>> >> group. The following could not be completed -The
>>> Exchange
>>> >> public folder could not be created. Do you want to
> keep
>>> >> this group?" I then see the test folder archive under
>>> the
>>> >> Public Folders in Exchange but not in the Manage
>>> >> Distribution Groups.
>>> >> Any further assistance on resolving this problem is
>>> >> greatly appreciated!
>>> >> Roger
>>> >> >-----Original Message-----
>>> >> >Hello Merv, thanks for the link and I will try it
>>> >> >tomorrow and let you know the status.
>>> >> >Best regards,
>>> >> >
>>> >> >Roger
>>> >> >>-----Original Message-----
>>> >> >>Roger:
>>> >> >>
>>> >> >>Any help here...
>>> >> >>
>>> >> >>http://groups.google.com/groups?hl=en&lr=&ie=UTF-
>>> >> >8&oe=UTF-8&threadm=uXoD8yDyDHA.4060%
>>> >> >40TK2MSFTNGP11.phx.gbl&rnum=5&prev=/groups%3Fq%
>>> >> >3Dreinstall%2520mssql%2524sbsmonitoring%26hl%3Den%
> 26lr%
>>> 3D%
>>> >> >26ie%3DUTF-8%26oe%3DUTF-8%26sa%3DN%26tab%3Dwg
>>> >> >>
>>> >> >>-- 
>>> >> >>Merv  Porter  [SBS MVP]
>>> >> >>===================================
>>> >> >>"Roger" <anonymous@discussions.microsoft.com>
> wrote in
>>> >> >message
>>> >> >>news:068a01c424d4$12737640$a101280a@phx.gbl...
>>> >> >>> David, I checked and could not find a
>>> >> >mssql$sbsmonitoring
>>> >> >>> directory. I have under Program Files SQL
>>> Directories
>>> >> >>> 80, SQL, and mssql$sharepoint
>>> >> >>> Any idea how to reinstall the missing directory
>>> >> >>> mssql$sbsmonitoring?
>>> >> >>> Thank you,
>>> >> >>>
>>> >> >>> Roger
>>> >> >>>
>>> >> >>> >-----Original Message-----
>>> >> >>> >Hello David, my application event log has an
> error
>>> >> >every
>>> >> >>> >few errors "Could not connect to the monitoring
>>> >> >>> database.
>>> >> >>> >This can occur when there are multiple
> connections
>>> to
>>> >> >>> the
>>> >> >>> >database. Wait a short period of time, and then
> try
>>> >> >>> >again. If this error persists, run the
> Monitoring
>>> >> >>> >Configuration Wizard, and select Reinstall
>>> monitoring
>>> >> >>> >features." Event 4104
>>> >> >>> >From To Do list running the monitoring
>>> configuration
>>> >> >>> >wizard, error encountered running the wizard,
>>> >> >reinstall
>>> >> >>> >using server setup.
>>> >> >>> >I will try what you suggested renaming the
>>> directory
>>> >> >you
>>> >> >>> >indicated and try again. I will let you know
> what
>>> >> >>> happens.
>>> >> >>> >Thanks again for your assistance!
>>> >> >>> >Roger
>>> >> >>> >
>>> >> >>> >When I try to
>>> >> >>> >
>>> >> >>> >>-----Original Message-----
>>> >> >>> >>Roger,
>>> >> >>> >>
>>> >> >>> >>Are you getting any errors in the event logs
> from
>>> >> >>> >mssql$sbsmonitoring or
>>> >> >>> >>anything else in the time frame of when you
> were
>>> >> >>> >attempting to re-install
>>> >> >>> >>the monitoring component?  If you rename the
>>> \program
>>> >> >>> >files\microsoft sql
>>> >> >>> >>server\mssql$sbsmonitoring directory can you
>>> install
>>> >> >it
>>> >> >>> >then?
>>> >> >>> >>
>>> >> >>> >>-- 
>>> >> >>> >>
>>> >> >>> >>Hope that helps,
>>> >> >>> >>David Copeland
>>> >> >>> >>Microsoft Small Business Server Support
>>> >> >>> >>
>>> >> >>> >>This posting is provided "AS IS" with no
>>> warranties,
>>> >> >>> and
>>> >> >>> >confers no rights.
>>> >> >>> >>
>>> >> >>> >>Newsgroups:
>>> >> >>> >>SBS v4.x : microsoft.public.backoffice.smallbiz
>>> >> >>> >>SBS 2000:
> microsoft.public.backoffice.smallbiz2000
>>> >> >>> >>SBS 2003: microsoft.public.windows.server.sbs
>>> >> >>> >>
>>> >> >>> >>
>>> >> >>> >>"Roger" <anonymous@discussions.microsoft.com>
>>> wrote
>>> >> >in
>>> >> >>> >message
>>> >> >>> >>news:1df9701c423e5$06623980$a101280a@phx.gbl...
>>> >> >>> >>> Hello, I removed monitoring tool on SBS 2003
> and
>>> >> >>> cannot
>>> >> >>> >>> add a distribution group because public
> folder
>>> is
>>> >> >not
>>> >> >>> >>> addable when creating the group.
>>> >> >>> >>> I also received the error when running server
>>> setup
>>> >> >>> and
>>> >> >>> >>> it asked me to create a test distribution
> group
>>> >> >>> because
>>> >> >>> >>> it was unable to create one.
>>> >> >>> >>> When I uncheck public folders upon creation
> of
>>> the
>>> >> >>> >>> distribution group, it creates successfully.
>>> >> >>> >>> I have looked through KB and other resources
>>> >> >without
>>> >> >>> >any
>>> >> >>> >>> idea how to take care of this problem.
>>> >> >>> >>> Any help would be appreciated.
>>> >> >>> >>> Thank you,
>>> >> >>> >>>
>>> >> >>> >>> Roger
>>> >> >>> >>
>>> >> >>> >>
>>> >> >>> >>.
>>> >> >>> >>
>>> >> >>> >.
>>> >> >>> >
>>> >> >>
>>> >> >>
>>> >> >>.
>>> >> >>
>>> >> >.
>>> >> >
>>> >
>>> >
>>> >.
>>> >
>>
>>
>>.
>> 


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