Re: High CPU usage after service packs installed

Gus
Date: 04/03/04


Date: Sat, 3 Apr 2004 11:29:16 -0600

You need to go into task manager and find out what process is using the CPU.
You mentioned that task manager doesn't show the culprit, but thats
impossible. Are you viewing processes from all users (checkbox at the
bottom)?

Do you have anti-virus software installed on the machine? If so, are the
virus definition files up to date?

Gus
"Gregg Hill" <bogus@nowhere.com> wrote in message
news:O7zIuuZGEHA.2576@TK2MSFTNGP11.phx.gbl...
> Hello!
>
> I have a client with a fairly new Dell 400SC server running Windows 2000
SBS
> and SQL 2000, 1GB RAM, 1.8GHz P4. The server was at Windows 2000 SP3 and
SQL
> 2000 with no service packs. They use an application called CalMed to run
> their doctor's office. We asked CalMed if they would be any problem going
to
> 2000 SP4 and SQL SP3a. They said there were no known issues.
>
> While trying to alleviate some authentication problems with the XP Pro
> clients, and to increase security, we installed Windows 2000 SP4, then SQL
> SP3a, then the SQL Analysis Services service pack, per the SQL SP3a readme
> file. Ever since then, then CPU usage is about 90% and does not drop. We
> killed all the SQL services, Exchange services (they are not using
> Exchange), and any extra services we could find, but CPU usage remains
high.
> The CalMed folks haven't been of much help. We are going to call Microsoft
> on Monday if we cannot fix it this weekend.
>
> We tried removing SP4, SQL SP3a, and the Analysis Services SP, to no
avail.
> CPU usage is still 90% all the time. Task Manager processes does not show
> the culprit.
>
> Since this installation is on SBS 2000, I am posting to that newsgroup as
> well.
>
> Any help is greatly appreciated!
>
> Gregg Hill
>
>



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