Re: SBS 2003 not able to access the Internet after installation

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP] (sbradcpa_at_pacbell.net)
Date: 03/27/04


Date: Sat, 27 Mar 2004 11:52:39 -0800

Sharepoint doesn't install because of a little file..now that you have
internet access, run up to Windows update, get the patch and you'll be
good to go [just run Windows update]

DS wrote:

> Error I receive is 'Request Timed Out'
>
> The network cables I have tested using a laptop and they
> work aok.
>
> Swapped over to a hub and plugged in 1x laptop and 1xPC
> with IP's set to 10.x along with the server - could ping
> both PC's but not the server and the server couldn't ping
> them. Swapped back over to 192.x NIC and reconfigured PC
> and laptop to 192.x - could ping everywhere fine.
> Swapped 10.x NIC to 192.x and plugged into hub after
> disabling original 192.x NIC - could ping laptop and PC
> but not server. Appears to be NIC has gone faulty.
>
> Relaced NIC and retested - WORKS PERFECTLY!!! Thank you
> for your help!!! :)
>
> Would this also explain why Sharepoint Services did not
> install during Installation?
>
>
>>-----Original Message-----
>>What error are you getting when you try to ping the
>
> router from the server?
>
>>Are you using the same network cable to the server as
>
> you use with the other
>
>>PC? If you either plug the server's 10.x nic into a
>
> hub, and then the
>
>>other PC into the same hub (with it having a 10.x) ip
>
> address can they ping
>
>>each other or if you temporarily disable the internal
>
> nic, and then change
>
>>the IP address on the external nic to a 192.168.16.x IP
>
> address (and change
>
>>the cable to the internal cable) can you ping a client?
>>
>>Trying to determine if the nic is actually working..
>>
>>
>>--
>>
>>Hope that helps,
>>David Copeland
>>Microsoft Small Business Server Support
>>
>>This posting is provided "AS IS" with no warranties, and
>
> confers no rights.
>
>>"Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]"
>
> <sbradcpa@pacbell.net>
>
>>wrote in message
>
> news:#bihpy7EEHA.3676@TK2MSFTNGP09.phx.gbl...
>
>>>Take a laptop and connect to the router... can you get
>
> to the Internet
>
>>>via that router without the SBS Yes?
>>>
>>>
>>>... you've run the Connection wizard on the server?
>
> Yes? Putting in
>
>>>the ISP's DNS entries when prompted?
>>>
>>>DS wrote:
>>>
>>>
>>>>Thanks for the advice.
>>>>
>>>>Ok Tried all that again.
>>>>
>>>>No joy. Still will not connect.
>>>>
>>>>I can't even ping the router.
>>>>
>>>>Another PC connected directly to the router can ping
>
> the
>
>>>>router ok but can't ping the SBS Server.
>>>>
>>>>The NIC is working ok as I've tried it in another PC
>
> and
>
>>>>the cable to the router as well.
>>>>
>>>>I've also reinstalled SBS from scratch again - same
>>>>result.
>>>>
>>>>Any other ideas?
>>>>
>>>>
>>>>
>>>>>-----Original Message-----
>>>>>Turn off DHCP on the router, assign a static IP to
>
> the
>
>>>>NIC within the 10.X.X.X range
>>>>
>>>>
>>>>>internal nic should have a static IP address of
>>>>
>>>>192.168.16.2
>>>>
>>>>
>>>>>DNS on both internal nic and external nic should be
>
> set
>
>>>>to the ip of the internal nic
>>>>
>>>>
>>>>>Run the Connect to the internet task from the Console
>>>>>
>>>>>Report back if all does not work after that
>>>>>
>>>>>
>>>>>
>>>>>--
>>>>>Cris Hanna, SBS-MVP
>>>>>----------------------------------------------
>>>>>Please DO NOT respond to me directly but post all
>>>>
>>>>responses here in the newsgroup so that all can
>
> share the
>
>>>>information
>>>>
>>>>
>>>>>"DS" <anonymous@discussions.microsoft.com> wrote in
>>>>
>>>>message news:1172901c413a0$aecd6d10
>
> $a601280a@phx.gbl...
>
>>>>>Installed SBS 2003 successfully apart from one minor
>>>>>detail - the server and all clients behind it can't
>>>>>connect to the net.
>>>>>
>>>>>Network config is as follows:
>>>>>
>>>>>Static IP assigned by ISP
>>>>>Router running DHCP using 10.x.x.x
>>>>>SBS 2003 Server with 2 NIC's - First NIC connected
>
> to
>
>>>>>router picks up DHCP assigned IP from the router (I
>>>>>think). Second NIC uses IP range of 192.168.16.x
>>>>>Can not ping router from SBS 2003 Server on 10.x.x.x
>>>>>Can ping router from client plugged directly to
>
> router
>
>>>>in
>>>>
>>>>
>>>>>the same way as SBS Server 2003 on 10.x.x.x
>>>>>Clients can see SBS 2003 Server internally on
>>>>
>>>>192.168.16.x
>>>>
>>>>
>>>>>Client can not connect to internet either as they
>
> pass
>
>>>>>through the SBS 2003 Server which can't connect.
>>>>>
>>>>>Extremely frustrated as I have tried everything I
>
> can
>
>>>>>think of over 18 hours non-stop.
>>>>>
>>>>>Have disabled NAT and DHCP on router. Once DHCP is
>>>>>disabled the SBS 2003 Server can not pickup a valid
>>>>
>>>>IP.
>>>>
>>>>
>>>>>Disabling NAT seems to make no differece.
>>>>>
>>>>>Can anyone offer me a solution or some help that
>
> will
>
>>>>>lead in the right direction please?
>>>
>>>--
>>>http://www.sbslinks.com/really.htm
>>>
>>
>>
>>.
>>

-- 
http://www.sbslinks.com/really.htm


Relevant Pages

  • Re: Installation of 2003 SP2 ip address/gateway question
    ... The OEM 'reseal' procedure causes the original server name to differ from ... having diffuculties setting up internet and email accounts. ... NICs and ISA ... Plan to install SBS three times to ensure you've gotten the ...
    (microsoft.public.windows.server.sbs)
  • Re: Why Ping does not Work
    ... nor can I ping my server here in Richmond from ... I can ping my home computer ... the rest of the internet. ... layer produces complete protection. ...
    (microsoft.public.windowsxp.network_web)
  • RE: OWA: no items to be displayed
    ... (it will also be installed if you install ISA 2000 FP1). ... Clear the server and client cache. ... Open Internet Information Service Manager. ... Right-click the Default Web Site, ...
    (microsoft.public.windows.server.sbs)
  • Re: OWA issues
    ... When your client trying to browse the OWA from the Internet, ... Clear the server and client cache. ... Apply 831464 hot fix (do not install it if you have Exchange Server ... Right-click the Default Web Site, ...
    (microsoft.public.exchange.admin)
  • RE: Problems with Permissions
    ... we recommend that you to install Firewall Client on each client ... computer in order to access the Internet. ... and then click Server Management. ...
    (microsoft.public.windows.server.sbs)