Re: OWA help needed

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Mike Smith (mrsmith_at_smithmail.com)
Date: 03/26/04 

Date: Fri, 26 Mar 2004 05:09:51 -0600

Okay, for the "authorized to view....." problem it turns out I just
had to rerun CEICW. Damian, many thanks for your help I would not
have solved this problem without it. Great instuctions and I
appreciate the time you took to post them for me.

- - mike

On Thu, 25 Mar 2004 22:57:10 -0600, Mike Smith <mrsmith@smithmail.com>
wrote:

>Damian,
>Thanks for the reply. Did what you recommended and I do not know if
>I'm better or worse now. When connecting via RWW I no longer have an
>option choice of "Read my company email". Also if I try to connect
>using mydomain.com/exchange I receive the following message:
>
>"You are not authorized to view this page
>The Web server you are attempting to reach has a list of IP addresses
>that are not allowed to access the Web site, and the IP address of
>your browsing computer is on this list.
>--------------------------------------------------------------------------------
>
>Please try the following:
>
>Contact the Web site administrator if you believe you should be able
>to view this directory or page.
>HTTP Error 403.6 - Forbidden: IP address of the client has been
>rejected.
>Internet Information Services (IIS)
>
>--------------------------------------------------------------------------------
>
>Technical Information (for support personnel)
>
>Go to Microsoft Product Support Services and perform a title search
>for the words HTTP and 403.
>Open IIS Help, which is accessible in IIS Manager (inetmgr), and
>search for topics titled About Security, Limiting Access by IP
>Address, IP Address Access Restrictions, and About Custom Error
>Messages."
>
>
>Once again any assistance provided will be appreciated.
>
>- - mike smith
>
>
>
>On Thu, 25 Mar 2004 14:54:39 -0600, "Damian N Leibaschoff [MSFT]"
><damianl@online.microsoft.com> wrote:
>
>>Hi,
>>It looks like you've lost the application mapping for DAVEX.DLL, the piece
>>that is responsible for handling the data for OWA.
>>In order to recreate your virtual directories with the proper configuration
>>we have two options, either restore from backup or let Exchange replicate
>>new virtual directories from Active Directory.
>>
>>Open IIS Manager.
>>
>>Right Click on top of the Server Name and select All Tasks-Back Up/Restore
>>Configuration.
>>
>>Make a backup of the current configuration.
>>
>>If you recall that this was working before a specific date, try to restore
>>to one of the Automatic Backups you may show in there, do not restore to the
>>Initial Backup.
>>
>>If this does not help, then expand the Default Web site and remove the
>>following virtual directories:
>>
>>EXCHANGE
>>EXCHWEB
>>PUBLIC
>>OMA
>>EXADMIN
>>
>>(Do not remove EXCHANGE-OMA)
>>
>>Then, enable real time editing of the metabase in IIS admin, for this:
>>
>>Open properties on the server object.
>>
>>Check the box 'Enable direct metabase edit'
>>
>>After this, open windows explorer and navigate to the following directory:
>>
>>windows\system32\inetsrv
>>
>>Edit metabase.xml (make a backup first) with notepad and navigate to the
>>following section:
>>
>>/LM/DS2MB/HighWaterMarks
>>
>>set the Value="207778" to zero or delete it. This value will be located in
>>a string value like the following (The value may be different):
>>
>>/LM/DS2MB/HighWaterMarks/{79F81D41-A652-4375-85F0-41A16037CC85} >
>> <Custom
>> Name="UnknownName_61472"
>> ID="61472"
>> Value="207778" <----- Set this to "0"
>> Type="STRING"
>> UserType="IIS_MD_UT_SERVER"
>> Attributes="NO_ATTRIBUTES"
>>
>>Alternatively, you can use Metaedit to make these changes.
>>Save the file.
>>Run IISRESET and then re-start the MsExchangeSA service.
>>
>>The deleted virtual directories should get re-created after a few minutes
>>from the information
>>that Exchange keeps in Active Directory.
>>
>>
>>Regards,
>>Damian

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