Re: OWA issue, still

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Matt Trudewind[MSFT] (a-mattt_at_online.microsoft.com)
Date: 03/23/04


Date: Tue, 23 Mar 2004 15:55:09 GMT


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>Reply-To: "MCTrainer" <swb_mct@msn.com>
>From: "MCTrainer" <swb_mct@msn.com>
>References: <f07f01c410da$4b56c830$a601280a@phx.gbl>
>Subject: Re: OWA issue, still
>Date: Tue, 23 Mar 2004 08:21:02 -0600
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>Message-ID: <#kejTIOEEHA.700@TK2MSFTNGP09.phx.gbl>
>Newsgroups: microsoft.public.windows.server.sbs
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>Xref: cpmsftngxa06.phx.gbl microsoft.public.windows.server.sbs:54313
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>Currently pemissions to the users mailbox are assigned to "self", not
>explicily to their account. Give the user account the same permissions
>explcitly.
>
>To do this
>1. Open Active Directory Users and Computers:
>2. Change to Advanced View
>3. Open the users Account > Exchange Advance Tab > mailbox rights > add
>user account and give them "read permissions" and "full mail box access".
>
>Another fix that worked in once instance - and even though this makes no
>sense - we would have the problem when using an internet shortcut in
>favorites to reach the OWA account and would not have the problem if the
>same url was manually entered in IE. By replacing the old shortcut the
>problem went away. This was lan - not an internet connection in our case.
>
>
>
>
>
>
>
>"Mark" <anonymous@discussions.microsoft.com> wrote in message
>news:f07f01c410da$4b56c830$a601280a@phx.gbl...
>>I have yet to find an answer to this issue, since
>> installing SBS Premium a user can no longer access her OWA
>> account at another domain, the page loads partially then
>> prompts for a password again.
>
>
>

Have her check to see if she can get to this OWA mailbox from another location. If she can then you know it is something to do with your setup, but if she can't then it is
probably something wrong at the OWA site. Are they behind an ISA server? If so IE has problems passing creditinals twice. If you are require authorization to access
the outside world, and the other site is requiring authorization to access OWA then IE never passes the creditianls correctly. To test this go ahead and allow outbond
internet access to Anyone. To do this change the Protocol Rule for All Ip Traffic to Applies to Any Request. You will also need to change the Site and Content Rule to
apply to Any Request.

See if this helps at all.

Matt Trudewind
Microsoft Product Support Specialist
This posting is provided "AS IS" with no warranties, and confers no rights.



Relevant Pages

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