Re: Help - Cannot Open *Some* Messages with Outlook...?

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From: Ron Korszo (anonymous_at_msnews.microsoft.com)
Date: 03/22/04 

Date: Sun, 21 Mar 2004 19:04:36 -0500

Chris,

Thanks for the reply. As it turns out, I upgraded to Outlook 2003, redid the
import, and all is OK. Didn't want to upgrade, since the site is on Office
2000. Don't like to throw to much change at the users, but had no choice.
Did almost look at the ExMerge tool, but didn't want any issues downstream.

Only HTML files would not display, weird. Was looking all over for some sort
of blocking on the server side, but none there. Yet on my test system at
home, didn't have the problem. On difference is originally, Outlook 2000 was
setup for POP, then converted to Corporate. It needed the CD when adding
services. The install had all the latest patches, wondering if old files got
mixed up with new...who knows.

RK

"Chris" <anonymous@discussions.microsoft.com> wrote in message
news:10fac01c40f8e$6f2d29e0$a401280a@phx.gbl...
> I've just done the same process with one of my clients. I
> used the ExMerge tool to import the PST to the SBS
> mailbox, rather than doing it via Outlook, and so far so
> good. If you haven't tried the ExMerge too, perhaps give
> that a go?
>
>
>
>
> >-----Original Message-----
> >I believe it's the HTML messages that won't display. Is
> there a
> >configuration setting somewhere in Exchange that blocks
> HTML messages?
> >
> >Came home to my test machine, and it works fine...???
> Confused...
> >
> >RK
> >
> >
> >"Ron Korszo" <anonymous@discussions.microsoft.com> wrote
> in message
> >news:10f2c01c40edc$7b1675c0$a101280a@phx.gbl...
> >> I'm trying to migrate my client to SBS...
> >>
> >> In the previous domain, Outlook 2000 was configured as
> >> Internet Mail and it connected to an Internal POP
> server.
> >>
> >> I've joined a machine to the new domain, reconfigured
> >> Outlook 2000 for enterprise mail. Connected to the
> >> Exchange server, all is OK.
> >>
> >> Imported the PST file from the old POP mail into
> Exchange,
> >> using the Import tool in Outlook. All looks OK, EXCEPT I
> >> cannot open all messages in the Inbox. Some open, some
> do
> >> not. Get an error message saying that the message cannot
> >> be opened in the preview pane. When I double click on
> the
> >> message, it says "Can't open this item, operation
> failes".
> >> Can't really see a pattern to why some open and some do
> >> not. I'm not all that familiar with Exchange, and am
> >> afraid to continue this migration until this is figured
> >> out. Cannot view the messages in the Web Interface
> either,
> >> so it's an Exchange issue or setting.
> >>
> >> If I open the PST file in Personal Folders, all messages
> >> can be displayed.
> >>
> >> Help...I'm in Trouble...TIA
> >>
> >> RK
> >
> >
> >.
> >

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